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Developing an Information System Master Plan
Appendix 9 Developing an Information System Master Plan
Information system master plans There are several types of information system master plans, all of which are the result of a proactive approach: – The strategic master plan (SDSSI) with a strong political component that is developed in large complex projects. It produces medium- to long-term solutions and generally results in the implementation and management of a new system. As its name suggests, it expresses the strategic alignment of the information system with an explicit institutional strategy. Strategic alignment is the first step in the information system urbanization process. – The master plan with a dominant “means” approach, which is, close to the previous plan, but closer to the search for means to implement. It aims to develop a technical architecture solution for the realization of a project whose conceptual outlines are known and explicit. This approach takes into account the evolution of technologies. This master plan is a continuation of the previous one. – The operational master plan, which relies on specific models to propose the implementation of a solution. This typology can also be represented as shown in Figure A9.1. The deployment of the information system requires setting up an organization for project management (strategic committee, steering committee, project manager, senior project manager and working groups). This is a prerequisite for the successful deployment of the SDSSI.
296
Health Data Processing
Figure A9.1. Typology of master plans
Methodology for developing an information system master plan The master plan approach traditionally has four main stages: – Stage 1: launch and preparation This is a scoping stage defining the scope, the stakes, the actors concerned (working structures, persons to be interviewed), the available documents and the planning of the various stages, which makes it possible to ensure the initial conditions for the success of the master plan. – Stage 2: inventory and expression of needs This phase includes several parallel components, namely: - the definition of strategic directions; - the analysis of the existing information system, whether it is computerized or manual; - the collection of needs, including the needs expressed by the actors concerned, as well as those induced by: – the strategic directions imposed by the supervision, – the applicable regulations, – external exchanges,
Appendix 9
297
– the norms and standards of the world of healthcare on the one hand and computer technologies on the other hand, – the application and technical architecture needed to ensure the reliability and security of the information system, – organizational, human and economic constraints. - taking into account the state of the art and the market in the field of healthcare information systems; - the implementation priorities. – Stage 3: defining the target system and developing implementation scenarios During this stage: - the target system is defined in terms of general application and technical architecture; - the main sites or projects are identified; - the different possible paths (scenarios/variants) to the target system are studied in accordance with strategic directions and priorities; - proposals are made to ensure governance, particularly during the development stage, making it possible to reach the target system. – Stage 4: refinement of the selected scenario During this stage, the chosen scenario must specify: - the role and aims of the different actors; - the provisional planning of the various sites; - the budget limits in terms of investment and operation; - the governance to be put in place; - the procedures for monitoring and periodically updating the master plan.
Information system master plans There are several types of information system master plans, all of which are the result of a proactive approach: – The strategic master plan (SDSSI) with a strong political component that is developed in large complex projects. It produces medium- to long-term solutions and generally results in the implementation and management of a new system. As its name suggests, it expresses the strategic alignment of the information system with an explicit institutional strategy. Strategic alignment is the first step in the information system urbanization process. – The master plan with a dominant “means” approach, which is, close to the previous plan, but closer to the search for means to implement. It aims to develop a technical architecture solution for the realization of a project whose conceptual outlines are known and explicit. This approach takes into account the evolution of technologies. This master plan is a continuation of the previous one. – The operational master plan, which relies on specific models to propose the implementation of a solution. This typology can also be represented as shown in Figure A9.1. The deployment of the information system requires setting up an organization for project management (strategic committee, steering committee, project manager, senior project manager and working groups). This is a prerequisite for the successful deployment of the SDSSI.
296
Health Data Processing
Figure A9.1. Typology of master plans
Methodology for developing an information system master plan The master plan approach traditionally has four main stages: – Stage 1: launch and preparation This is a scoping stage defining the scope, the stakes, the actors concerned (working structures, persons to be interviewed), the available documents and the planning of the various stages, which makes it possible to ensure the initial conditions for the success of the master plan. – Stage 2: inventory and expression of needs This phase includes several parallel components, namely: - the definition of strategic directions; - the analysis of the existing information system, whether it is computerized or manual; - the collection of needs, including the needs expressed by the actors concerned, as well as those induced by: – the strategic directions imposed by the supervision, – the applicable regulations, – external exchanges,
Appendix 9
297
– the norms and standards of the world of healthcare on the one hand and computer technologies on the other hand, – the application and technical architecture needed to ensure the reliability and security of the information system, – organizational, human and economic constraints. - taking into account the state of the art and the market in the field of healthcare information systems; - the implementation priorities. – Stage 3: defining the target system and developing implementation scenarios During this stage: - the target system is defined in terms of general application and technical architecture; - the main sites or projects are identified; - the different possible paths (scenarios/variants) to the target system are studied in accordance with strategic directions and priorities; - proposals are made to ensure governance, particularly during the development stage, making it possible to reach the target system. – Stage 4: refinement of the selected scenario During this stage, the chosen scenario must specify: - the role and aims of the different actors; - the provisional planning of the various sites; - the budget limits in terms of investment and operation; - the governance to be put in place; - the procedures for monitoring and periodically updating the master plan.