public sector issues are covered in 22 tant subject are contained in Managing papers in Public Services Yearbook Across Cultures, SUSAN C. SCHNEIDER 1997-98, Edited by PETER M. JACKSON and JEAN-LOUISBARSOUX,Prentice Hall and MICHAELALAVENDER,Pitman Pub- (1997), 2nd ed., 267 pp., £23.95. The ]ishing (1997), 284 pp., £28.00. authors search for the underlying reasons for the differences found in management behaviour across cultures. Many useful insights but it might have been valuable to spend Corporate Abuse: How 'Lean and Mean' more time exploring issues around the Robs People and Profits, LESLEY whole question of motivation. Some of W~IGHT and MARTI SMYE, Simon & the realities behind the cultural chanSchuster (1997), 262 pp., £16.99. ges are distilled in Ethnic Minority Shows how and why employees at all levels of the workforce are in danger of being mistreated (whether deliberately or unintentionally) by their employers. Uses case studies to help argue how to introduce civility into the workplace, and also how to return integrity to both corporations and their employees-and how both will profit from it. Important issues, but it is also important to recognise that these issues have existed for decades (centuries?) for blue collar workers. With luck the white collar middle class will not take so long to learn the lessons of the past. Another challenging study which argues that multiple layers of management and forreal hierarchical structure actually help to make organisations more productive, is Management Redeemed: Debunking
Graduates: Differences by Degrees, H. CONNOR, I. LA VALLE,N. TACKEYand S. PERRYMAN, The Institute for Employment Studies (1997), 115 pp., £37.00. Managing and changing cultures in another context, closer to home (UK), are revealed in Hidden Agendas: Politics, Law and Disorder, DEREK LEWIS, Hamish Hamilton (1997), 246 pp., £20.00. Personal experience of a reallife account of managing radical change within a highly political environment. Alternatively there is Absolute Power, DAVID BALDACCI, Simon & Schuster (1996), 469 pp., £15.99. A thriller that explores the abuse of power in, and around, the Oval office. Novels can sometimes provide insights (particularly around people issues?) that the more formal studies tend to ignore.
the Fads that Undermine our Corporations, FREDERICK G. HILMER and LI~xDONALDSON,Free Press (1996), 223 pp., £15.99. A useful summary of the historical perspective is contained in Man-
agement Theory: From Taylorism to Japanization, JOHN SHELDRAKE, International Thomson Press (1996), 225 pp.. £17.99 and Organization Theory:
Modern, Symbolic, and Postmodern Perspectives, MARY Jo HATCH, Oxford University £18.99.
Press
(1997),
387
pp.,
cratic, and unrealed to modern business requirements for speed, efficiency and service. Over 90% of participants have made significant changes in this area over the past three years. Change is easy, but that is not the same as making progress!
360-Degree Feedback: Payoffs, Practices, Pitfalls and Prescriptions, Guest Editor WILLIAMJ. HEISLER,MCB (1996), 36 pp., Career Development International, Special issue, Vol. 1, Number 3. Seven articles on a key technique. Can assist change processes and increase the probability of significant organizational benefits, if used with understanding and conviction.
Values & Visions in Organisations (Volume 1); Virtual & Flexible Organisations (Volume II), Edited by TOM MACNAMARAand RICHARDSEEL, Amed (1997), 231 pp., £26.00 (Both volumes). Twenty-one papers from the 1996 AMED Research & Development Conference. Readable and relevant material that deserves to be digested by a wider audience.
Managing Strategic Innovation & Change: A Collection of Readings, MICHAEL L. TUSHMANand PHILIPANDERSON, Oxford University Press (1997), 656 pp., £25.00. Forty-one of the key papers that support the view that the prime driver of economic progress is technological innovation. Designed to be an invaluable reader for MBA and appropriate executive management programmes. A very important subject and an excellent collection.
Across Cultures, JEANCI.AUDE USUNIER,Prentice Hall (1996), Learning from the Past: Changing for 2nd ed. 576 pp., £20.95. the Future: A Research Study of Pay
Training for Project Management, IAN STAKES,Gower (1997), Volume 1: Skills and Principles, 350 pp., £150.00 and Volume 2: Methods and Techniques, 460 pp., £175.00 (Two-volume set £295.00). A collection of ready-to-use activities and exercises accredited by The Association of Project Management. A useful product for that specific market.
Marketing
This second edition provides greater coverage of cultural variables such as religion and consumer behaviour, together with a new chapter on the cultural aspects of regional integration. Particularly useful as a course textbook on a wide range of programmes. Other relevant views on this increasingly impor-
and Reward Challenges and Changes in Europe, Towers Perrin (1997), 39 pp., £150.00+Vat. Based on the views of 303 participants this study attempts to answer some of the criticism of European pay and employment practices for being inflexible, control-oriented, over-bureau-
Other more include:
specialist
publications
Asian Self-Employment: The Interaction of Culture and Economics in England, HILARY METCALF, TARIQ MODOOD and SATNAM VIRDEE, Policy Studies Institute (1997), 155 pp., £14.95; Making It For You Personally:
Mass Customisation in Manufacturing,
Long Range Planning Vol. 30
December 1997