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Calming the savage beast: An innovative approach for improving waiting time for emergency patients
Calming the savage beast: An innovative approach for improving waiting time for emergency patients LJMalyon RN, RM, Cert Paeds,BA(Clin.Prac. Paed & Child Health), Cert IV Workplace Assessment & Training Clinical Nurse Facilitator I
TC Oates RN, RM, RCHN,GradCert. Child, Adolescent & Family Health, Cert IV Workplace Assessment & Training Clinical Nurse I
JM Wood RN, RM, Certificate of Paediatrics, Dip.App.Sci.Clin.Nsg., BA.Nsg.,Cert IV Workplace Assessment & Training Clinical Nurse ~ Department of Emergency Medicine, Royal Children's Hospital, Brisbane, Australia
Abstract Waiting times are a fact of life in emergency departments and, at times, parental patience can wear thin. The Department of Emergency Medicine at the Royal Children's Hospital, Brisbane, proposed that having a well appointed waiting room with toilets, telephone, food and drink machines, TV, DVD, good quality seating and an overall child-friendly environment including a interactive and fun play area, provided major advantages. If a family has to tolerate waiting, it is much easier to do so if the facilities are customer focussed and children are distracted and entertained. We believe that these improvements have made a major difference for the children and parents, hence improving our service quality. It has set the right tone for the department and hospital, especially given that the emergency department is the first point of contact for all acute patients coming to our hospital.
Writing for publication Toni McCallumPardey RN, CertA&E, MN(NursPrac), MCN, MRCNA CNS, Emergency Department, Wyong Hospital New South Wales, Australia
Abstract This presentation reviews the process of writing for publication, why emergency nurses should write as well as potential barriers and the types of written work that can be published. The ethical aspects of writing will be discussed in regards to the professional responsibility towards peers and the responsibility to participants involved in research and the professional duty to communicate knowledge gained. The planing, writing, and publishing processes are reviewed while the importance of copyright and referencing will be covered. Learning how to get the most from your word processor before you start will be discussed as will the mentoring program offered by the Australian Emergency Nursing Journal and the importance of finding a mentor for novice authors. What to include in the planing process and how to undertake the writing process are discussed. The steps involved in the publication process and peer-review are examined while revision, re-submission, editing and proofing will be explained.
ABSTRACTS Ist National EmergencyNursing Conference,Adelaide,September2004
19
TC Oates RN, RM, RCHN,GradCert. Child, Adolescent & Family Health, Cert IV Workplace Assessment & Training Clinical Nurse I
JM Wood RN, RM, Certificate of Paediatrics, Dip.App.Sci.Clin.Nsg., BA.Nsg.,Cert IV Workplace Assessment & Training Clinical Nurse ~ Department of Emergency Medicine, Royal Children's Hospital, Brisbane, Australia
Abstract Waiting times are a fact of life in emergency departments and, at times, parental patience can wear thin. The Department of Emergency Medicine at the Royal Children's Hospital, Brisbane, proposed that having a well appointed waiting room with toilets, telephone, food and drink machines, TV, DVD, good quality seating and an overall child-friendly environment including a interactive and fun play area, provided major advantages. If a family has to tolerate waiting, it is much easier to do so if the facilities are customer focussed and children are distracted and entertained. We believe that these improvements have made a major difference for the children and parents, hence improving our service quality. It has set the right tone for the department and hospital, especially given that the emergency department is the first point of contact for all acute patients coming to our hospital.
Writing for publication Toni McCallumPardey RN, CertA&E, MN(NursPrac), MCN, MRCNA CNS, Emergency Department, Wyong Hospital New South Wales, Australia
Abstract This presentation reviews the process of writing for publication, why emergency nurses should write as well as potential barriers and the types of written work that can be published. The ethical aspects of writing will be discussed in regards to the professional responsibility towards peers and the responsibility to participants involved in research and the professional duty to communicate knowledge gained. The planing, writing, and publishing processes are reviewed while the importance of copyright and referencing will be covered. Learning how to get the most from your word processor before you start will be discussed as will the mentoring program offered by the Australian Emergency Nursing Journal and the importance of finding a mentor for novice authors. What to include in the planing process and how to undertake the writing process are discussed. The steps involved in the publication process and peer-review are examined while revision, re-submission, editing and proofing will be explained.
ABSTRACTS Ist National EmergencyNursing Conference,Adelaide,September2004
19