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Close encounters with ET. Being emotionally intelligent orthopaedic nurses (Concurrent)
150 To demonstrate the advantages of inter-hospital working. Raise awareness of the redevelopment and redesign of the trauma service in Bath. Recommended reading: British Orthopaedic Association, 2007. The Care of Patients with Fragility Fracture. BOA, London. Curtis, K., 2001. Nurses experiences of working with trauma patients. Nursing Standard 16 (9), 33–38. Department of Health, Institute for Innovation and Improvement, 2005. Delivering Quality and Value: Focus on Hip Fracture. DoH, London. National Hip Fracture Database. . Nicholl, H., Tracey, C., 2007. Networking for nurses. Nursing Management 13 (9), 26–29. Professor the Lord Darzi of Denham KBE, 2008. High Quality Care For All: NHS Next Stage Review, Final Report. DoH, London. doi:10.1016/j.joon.2009.07.036
Close encounters with ET. Being emotionally intelligent orthopaedic nurses (Concurrent) Julie Santy University of Hull, UK
Aim: To acquaint delegates with the concept of Emotional Intelligence and to help them to identify ways that orthopaedic nursing practice can be enhanced by it. Abstract: There is a lot of human emotion involved in nursing. ‘‘Emotional Intelligence’’(ET) is a person’s ability to understand their own emotions and those of others, and to act appropriately using these emotions. It is a concept that has been studied by management psychologists for a number of years and has also been applied to nursing. Some nurses argue that there are problems deep within nursing with a growing number of nurses who do not use ET in their work. Others argue that this is the fault of either nursing leadership or nursing education for not focussing on this ‘soft’ side of practice. Either way, orthopaedic nurses who are emotionally intelligent are likely to provide an enhanced quality of care. Many would say that the features of ET are natural traits – you either have them or you don’t – and that they can’t be taught or developed. Further, it can be viewed as a trait of a mature individual. There is even a view that ET is more important
Abstracts than IQ and that those with it are more successful in both their work and personal lives. The nursing literature talks about the link between ET and nurses’ caring behaviours as well as with quality of care and patient satisfaction. Perhaps thinking about ET can help us to improve both the quality of orthopaedic nursing care and our own job satisfaction. This presentation aims to help delegates do just that by providing them with food for thought and ideas to take away with them. Intended learning outcomes: Discuss the concept of Emotional Intelligence and how it applies to orthopaedic nursing. Understand the impact that a nurse’s ET can have on the patients’ experience of care. Consider how ET might be developed in individual nurses and teams. Recommended reading: Kooker, B., Schoultz, J., Codier, E., 2007. Identifying emotional intelligence in professional nursing practice. Journal of Professional Nursing. 23(1), 30–36. McQueen, A., 2004. Emotional Intelligence in Nursing Work. Journal of Advanced Nursing 47(1), 101–108. Ouoidbach, J., Hansenne, M., 2009. The impact of trait emotional intelligence on nursing team performance and cohesiveness. Journal of Professional Nursing. 25(1), 23–29. doi:10.1016/j.joon.2009.07.037
Releasing time to care: The productive ward at the Whittington Hospital (Concurrent) Deborah Wheeler, Veronica Shaw Whittington Hospital, London, United Kingdom
Aim: To share with the audience why the Whittington Hospital decided to implement the productive ward, what has worked well and what to be wary of. Abstract: Introduction – what is it, and why do it? Ward staff spend an average of around 30% of their time on direct patient care, not because they don’t want to be with their patients more, but because of inefficient processes and environments. This negatively impacts on both the patient and staff experience. The productive ward enables a programme of improvement techniques to be applied in the clinical setting, which are owned, driven and monitored by the ward team; and which
Close encounters with ET. Being emotionally intelligent orthopaedic nurses (Concurrent) Julie Santy University of Hull, UK
Aim: To acquaint delegates with the concept of Emotional Intelligence and to help them to identify ways that orthopaedic nursing practice can be enhanced by it. Abstract: There is a lot of human emotion involved in nursing. ‘‘Emotional Intelligence’’(ET) is a person’s ability to understand their own emotions and those of others, and to act appropriately using these emotions. It is a concept that has been studied by management psychologists for a number of years and has also been applied to nursing. Some nurses argue that there are problems deep within nursing with a growing number of nurses who do not use ET in their work. Others argue that this is the fault of either nursing leadership or nursing education for not focussing on this ‘soft’ side of practice. Either way, orthopaedic nurses who are emotionally intelligent are likely to provide an enhanced quality of care. Many would say that the features of ET are natural traits – you either have them or you don’t – and that they can’t be taught or developed. Further, it can be viewed as a trait of a mature individual. There is even a view that ET is more important
Abstracts than IQ and that those with it are more successful in both their work and personal lives. The nursing literature talks about the link between ET and nurses’ caring behaviours as well as with quality of care and patient satisfaction. Perhaps thinking about ET can help us to improve both the quality of orthopaedic nursing care and our own job satisfaction. This presentation aims to help delegates do just that by providing them with food for thought and ideas to take away with them. Intended learning outcomes: Discuss the concept of Emotional Intelligence and how it applies to orthopaedic nursing. Understand the impact that a nurse’s ET can have on the patients’ experience of care. Consider how ET might be developed in individual nurses and teams. Recommended reading: Kooker, B., Schoultz, J., Codier, E., 2007. Identifying emotional intelligence in professional nursing practice. Journal of Professional Nursing. 23(1), 30–36. McQueen, A., 2004. Emotional Intelligence in Nursing Work. Journal of Advanced Nursing 47(1), 101–108. Ouoidbach, J., Hansenne, M., 2009. The impact of trait emotional intelligence on nursing team performance and cohesiveness. Journal of Professional Nursing. 25(1), 23–29. doi:10.1016/j.joon.2009.07.037
Releasing time to care: The productive ward at the Whittington Hospital (Concurrent) Deborah Wheeler, Veronica Shaw Whittington Hospital, London, United Kingdom
Aim: To share with the audience why the Whittington Hospital decided to implement the productive ward, what has worked well and what to be wary of. Abstract: Introduction – what is it, and why do it? Ward staff spend an average of around 30% of their time on direct patient care, not because they don’t want to be with their patients more, but because of inefficient processes and environments. This negatively impacts on both the patient and staff experience. The productive ward enables a programme of improvement techniques to be applied in the clinical setting, which are owned, driven and monitored by the ward team; and which