Effective fee recovery

Practice Management Mini-Lectures wide movement towardsgroup practice will most certainly continue. Some of these groups have found it desireableand/or necessaryto employ a medical/dental Impht Pm&ice groupadministratorto manageanddirect their practice. This mini-lecturewill profile the “ideal” candidatefor CharlesA. Babbush,DDS, MS, PhD, Beachwood,OH such a position. More importantly, it will addressthe Implant dentistry has emerged as one of the most processleadingto the necessarygroupdecisionon hiring an administrator. Key questionsmust be answeredby rapidly growing technologiesin modem dentistry. It offersthe opportunityfor the generaldentist,the prosth- each member of the group before such a move is odontist, and the oral surgeonto work cooperativelyto undertaken.Knowing that you need an administrator achievemaximum benefitfor the patient. maybe supercededby whetheryou want one.Theseare As with any innovative medical advances,there are two separateissueswhich shouldnot be confused.While inherent problemswhich developin effectivelycommu- you will gain extraordinarybenefitsfrom the presenceof nicatingwith patients,dentists,physicians,other health an administrator,you will alsobe sacrificinga greatdeal professionals,and insurancecompanies.This presenta- of control. Significantly,no group manager(doctor or tion is an attempt to provide guidelinesfor facilitating otherwise)cansucceedin meetinghis or her responsibilthese activities. By following these conceptsin your ities without a propermeasureof authority. practice,youmaybe ableto improvepatientunderstandSpecificissuesof the mini-lecture will include strategic planning, job descriptions for the administrator, ing and satisfaction,facilitate the implementation of treatment, and infIuence reimbursement policies of leadership and control, actual job search tools and third party payers. resources,salariesandbenefits,conductinganorganizational physical, personnel and financial management and office organization and operations. Reasonable guidelines will be establishedfor the administrator’s PML 321 performance.The presenterhas extensiveknowledge andexperiencein the managementof the full-scopeoral iWking the Gmk Mknaging the WinningOMS and maxillofacial surgerygroup practice.A preconferPm&e in thf Qynamicand Chdknging 1990s encequestionnairewill be usedso that the presentation Andrew Koczon,MA, Valparaiso,IN can be skewedto the participants’ needs.This minilecturewill be provocativeandpractical. Competition, RBRVS, OSI-IA, Utilization Review, New Treatment Modalities, Quality Assurance and IncreasedStandardsof Care,CostAccounting,Marketing, Budgeting,InventoryControl Systems,PreciseAcPML 322 counts Payable Systems,Decreasing Reimbursement and Income, StafI Training, Legal Issuesof Personnel lthe CPT-4and Oral and Mdf&cial Suqpy Management,Building the Patient-Friendly Practice, J. Rudolph Gossman,Jr., DMD, Homestead,FL Staff Benefits,EmployeeEvaluations,EmployeeCounseling, Marketing, Advertising, Specialty Turf Battles, (No abstractprovided) Community Outreach,Infection Control and Drug Accountability Management, PreventativeMaintenance, Purchasing,New Equipment, Building and Expansion, Compliancewith Medicare/MedicaidRegulations,Cal- PML 323 lectionsManagement,Legal Issuesof Joint-Venturing, E&tive FeeRecovery Referral Management,ComputerPurchase,Use,Train- Donald L. Elder, CCCE, Houston,TX ing and Implementation, Systems Management and CommunicationsManagement(Internal and External), This two hour sessionoffersawide variety of practical Medical Records. optionsto considerin establishingand/or in monitoring These are just some of the challengesfacing the office financial concepts,policies,proceduresand techpractice of oral and maxillofacial surgeryin the 1990s. niques,including:crucialcollectionphilosophies;proper The questionremains as to who will accomplishthem. stat&g, training and procedures;spottingthe poor pay The focusof this sessionwill be to help the OMS decide patient; monthly statementswhich prompt payment; if theseare matterswhich canbe handledin addition to collection letters which sell; effective collection calls; the normal surgicalschedule.In this complexenviron- third party payers;processinghot checks,bankruptcy ment of regulation and cost containment,the nation- accounts;andfinancialmanagementreports.

PML 320 PMctice,

MOMS

*

1991

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