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Ergonomic parameters of word processors in use
lack of a sound basis for their incorporation as an improved aid for the operator. This paper attempts to define and illustrate the use of a set of universal criteria for the design of man-machine systems based on the conception of the human as an information processing system with a limited set of resources and methods for coping with the wide spectrum of normal and unexpected situations which can arise.
Training
The investigation is concerned with the activity of diagnosis achieved during the schooling process in an industrial college. Some experimental lessons were used in order (a) to improve the knowledge of the structure and of the functional aspect related to thermoenergetic installations and diagnosis procedures and (b) to exercise the diagnostic ability. The diagnostic ability was tested before and after experimental lessons. The results support the favourable effect of the experimental lessons.
Motivation and attitudes
14.3.39 (48089)
losif, Gh., and Ene, P. Training operators in power stations: Experiments on training in diagnosis methods in professional training schools (La F o r m a t i o n d'Operatenrs de Centrales Thermiques: Recherche Experimentale sur l'Entrainment au Diagnostic dans les Ecoles Professionnelles). (In French.) Travail Humain, 1981, 4 4 . 2 , 2 9 9 - 3 0 6 .
14.3.40 (84050) Canter, D., and Davies, I. Ergonomic parameters o f word
processors in use. Displays Technology
and Applications, 1982, 3.2, 8 1 - 8 8 . Through a questionnaire survey completed by 342 respondents and detailed interviews within 26
organisations a number of findings have emerged about the design and use of the word processors currently available. Though there is a high level of general satisfaction with what is currently available, there is no room for complacency. For example, one in five operators do not prefer their word processors to a typewriter and most organisations only use their word processors for a limited range of special applications. Dissatisfaction is strongest in respect of the design and use of the desk and chair, especially because of the lack of appropriate storage space and facilities. The noise created by the printer is also a frequent cause of complaint. At present the great majority of operators are new to their word processors. They are using them for limited purposes and do not have any experience of other machines. They typically therefore use their word processor as best they can in their particular circumstances without t o o much concern for improvement. Because of the power of the equipment currently available they are reasonably happy with their lot.
reviewed in a special issue of Papers review work in: LCD polarizers
Vacuum fluorescent displays
R. Mizoguchi et al of Sanritsu
Guest editor: Professor Shunsuke Kobayashi (Tokyo University of Agncu/ture and Techno/ogy)
Light emitting diodes N. Fujimura of Toshiba
K. Klyozurm and T. Nakamura of tse
Giant colour tube displays N. Fukushima and N, Terazaki of Mitsubishi
Electrochromic displays
Character-graphic CRTs
H. Hamada of Sharp
K. Doi of Matsushita
for ordering information please contact: Mrs. Jenny Earwaker, Displays, Butterworth Scientific - Journals Division, PO Box 63, Westbury House, Bury Street, G u ~ o r d , Surrey GU2 5BH, England.
226
Applied Ergonomics
September1983
Training
The investigation is concerned with the activity of diagnosis achieved during the schooling process in an industrial college. Some experimental lessons were used in order (a) to improve the knowledge of the structure and of the functional aspect related to thermoenergetic installations and diagnosis procedures and (b) to exercise the diagnostic ability. The diagnostic ability was tested before and after experimental lessons. The results support the favourable effect of the experimental lessons.
Motivation and attitudes
14.3.39 (48089)
losif, Gh., and Ene, P. Training operators in power stations: Experiments on training in diagnosis methods in professional training schools (La F o r m a t i o n d'Operatenrs de Centrales Thermiques: Recherche Experimentale sur l'Entrainment au Diagnostic dans les Ecoles Professionnelles). (In French.) Travail Humain, 1981, 4 4 . 2 , 2 9 9 - 3 0 6 .
14.3.40 (84050) Canter, D., and Davies, I. Ergonomic parameters o f word
processors in use. Displays Technology
and Applications, 1982, 3.2, 8 1 - 8 8 . Through a questionnaire survey completed by 342 respondents and detailed interviews within 26
organisations a number of findings have emerged about the design and use of the word processors currently available. Though there is a high level of general satisfaction with what is currently available, there is no room for complacency. For example, one in five operators do not prefer their word processors to a typewriter and most organisations only use their word processors for a limited range of special applications. Dissatisfaction is strongest in respect of the design and use of the desk and chair, especially because of the lack of appropriate storage space and facilities. The noise created by the printer is also a frequent cause of complaint. At present the great majority of operators are new to their word processors. They are using them for limited purposes and do not have any experience of other machines. They typically therefore use their word processor as best they can in their particular circumstances without t o o much concern for improvement. Because of the power of the equipment currently available they are reasonably happy with their lot.
reviewed in a special issue of Papers review work in: LCD polarizers
Vacuum fluorescent displays
R. Mizoguchi et al of Sanritsu
Guest editor: Professor Shunsuke Kobayashi (Tokyo University of Agncu/ture and Techno/ogy)
Light emitting diodes N. Fujimura of Toshiba
K. Klyozurm and T. Nakamura of tse
Giant colour tube displays N. Fukushima and N, Terazaki of Mitsubishi
Electrochromic displays
Character-graphic CRTs
H. Hamada of Sharp
K. Doi of Matsushita
for ordering information please contact: Mrs. Jenny Earwaker, Displays, Butterworth Scientific - Journals Division, PO Box 63, Westbury House, Bury Street, G u ~ o r d , Surrey GU2 5BH, England.
226
Applied Ergonomics
September1983