CONCLI-01023; No of Pages 9 Contemporary Clinical Trials xxx (2014) xxx–xxx
Contents lists available at ScienceDirect
Contemporary Clinical Trials
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How are we communicating about clinical trials? An assessment of the content and readability of recruitment resources Daniela B. Friedman a,b,⁎, Sei-Hill Kim c, Andrea Tanner c, Caroline D. Bergeron a, Caroline Foster d, Kevin General e a b c d e
Department of Health Promotion, Education, and Behavior, University of South Carolina Statewide Cancer Prevention and Control Program, University of South Carolina School of Journalism and Mass Communications, University of South Carolina Department of Communication, College of Charleston Arnold School of Public Health, University of South Carolina
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journal homepage: www.elsevier.com/locate/conclintrial
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Article history: Received 5 March 2014 Received in revised form 1 May 2014 Accepted 5 May 2014 Available online xxxx
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Clinical trials (CTs) are important for advancing public health and medical research, however, CT recruitment is challenging. The high reading level of CT information and the technical language of providers or researchers can serve as barriers to recruitment. Prior studies on the informed consent process found that consent documents often contain complicated terms. Limited research has examined resources specifically used to recruit individuals into CTs. The purpose of this study was to examine the content and readability of CT recruitment education resources in one U.S. state. Convenience sampling was employed for the collection of CT recruitment materials. A codebook was developed based on previous content analyses and emergent themes from statewide focus groups about CTs. A total of 127 materials were collected and analyzed (37.8% print; 62.2% Web). Most content was focused on treatment-related CTs (60.6%). Inclusion criteria related to specific disease conditions (88.9%) and age (73.6%) were described most often. Only 30% of resources had an explicit call to action. Overall mean readability level was Grade 11.7. Web-based materials were significantly more likely to be written at a higher grade level than print materials (p ≤ .0001). Readability also differed significantly according to resource distributor/creator, CT type, person quoted, and presence or absence of inclusion criteria and an explicit call to action. Our study provides insight into the content and difficulty level of recruitment materials intended to provide initial information about a CT. Future studies should examine individuals’ comprehension of recruitment materials and how participation intentions are associated with recruitment messages. © 2014 Elsevier Inc. All rights reserved.
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Keywords: Clinical trials Recruitment Education materials Print Internet Reading level
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1. Introduction
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Clinical trials (CTs) research is considered critical for advancing health and medical research, however, CT recruitment continues to be challenging [35,36,80], especially among
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⁎ Corresponding author at: Department of Health Promotion, Education, and Behavior, & Cancer Prevention and Control Program, University of South Carolina, Arnold School of Public Health, 915 Greene Street, Suite 235. Tel.: +1 803 576 5641; fax: +1 803 576 5624. E-mail address:
[email protected] (D.B. Friedman).
minority and underserved populations [17,18,34]. Barriers to CT participation have been studied extensively and include patients' limited awareness of CTs, misperceptions, distrust of doctors and researchers, and fear of CTs and general medical research [19,33,34,45,55,60]. Healthcare providers may also contribute to low enrollment in trials because of limited awareness about CTs or lack of communication with patients about CTs [4,8,55]. Furthermore, the technical language that physicians and/or researchers use [63] and the difficulty level of CT education resources
http://dx.doi.org/10.1016/j.cct.2014.05.004 1551-7144/© 2014 Elsevier Inc. All rights reserved.
Please cite this article as: Friedman DB, et al, How are we communicating about clinical trials?, Contemp Clin Trials (2014), http:// dx.doi.org/10.1016/j.cct.2014.05.004
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2. Materials and methods
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2.1. Selection of materials
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Convenience sampling was employed for this content analysis of CT recruitment resources [38]. In March 2013 we contacted CT research staff from all five major academic medical centers in a southeastern U.S. state to request copies of their CT recruitment and promotional materials. These centers are all affiliates of a statewide biomedical research collaborative committed to transforming the state's public health and economic well-being through research. We requested their CT materials from the past five to 10 years. Format of the recruitment and education materials could include Web pages (links were requested), electronic or hard copy newsletters, hospital public relations magazines, posters, flyers, and videos. Materials were mailed or emailed or picked up in person by project coordinators between March and May 2013. We also searched for relevant information resources on the websites (specifically a CT-focused webpage per website) of the five centers.
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2.3. Analytic approach
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All materials were coded using IBM SPSS version 21.0 (http://www-01.ibm.com/support/docview.wss?uid= swg21608060). Descriptive statistics and nonparametric frequencies and chi-squares were calculated. P values ≤ .05 were considered significant. The Simple Measure of Gobbledygook (SMOG) formula, an accurate and convenient tool for assessing health education materials, was used to assess the reading grade level (i.e., readability) of the CT resources [22]. SMOG, designed to predict readability based on total number of polysyllabic words, correlates extremely well
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A comprehensive codebook was developed based on previous content analysis methodology [27,52,68,79,82] and key concepts that emerged from statewide, community-based focus groups about CT perceptions and knowledge [19,20]. The schema for this analysis covered six domains – source (resource distributor), format (print, Web), design and images (population depicted, data tables, etc.), content (CT inclusion criteria and target audience, study details, CT type, contact information, etc.), frames (gain, loss) [83], and readability level (SMOG test) [22,29,53,56]. All variables coded are important to consider in the development of health communication resources to ensure that they are appropriate for their intended audiences. Source was examined in order to assess whether the information was from a reputable agency or organization [77,78]. Format was assessed to examine how CT recruitment information was being communicated by the medical centers. Design factors and visuals/images were examined for cultural appropriateness and appeal for the specified target audiences (e.g., racial/ethnic groups or age groups; [41,47,73]). Content was assessed to capture the volume and scope of information provided in CT educational materials. Framing refers to the process where specific aspects of reality are made more salient within text to promote a specific issue or recommendation, while leaving other aspects in the background [14]. The most common health-related frames are gain frames (i.e., benefits/opportunities) and loss frames (i.e., negative consequences; [59,69]). Frames were examined to see which strategy was most commonly used in CT recruitment materials to encourage individuals to participate [5,13,51]. Readability was analyzed to assess whether materials were written at appropriate reading levels for the intended participants [3,25]. Table 1 provides a listing of the main variables coded and their corresponding definitions. To ensure coding agreement, two members of the research team independently coded randomly selected materials (n = 29 or 20% of the total sample) and inter-rater reliability was calculated. Cohen's Kappa [28,50,70,74,77,78] was calculated for 75 variables (see Table 1). The mean percent agreement between the two coders was 92.0%. The average Kappa score was .781 (range: .202–1.000), indicating ‘substantial’ or ‘good’ nearing ‘very good’ coding agreement [28,74]. Coders reached 100% coding agreement after discussing discrepant codes. Modifications to the codebook were made based upon the results of this coding activity and the finalized schema was reviewed and approved by all authors.
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provided to patients [81] can serve as barriers to recruitment and enrollment. Providers often overestimate their patients' health literacy skills [9] and the clarity of their own communication [42]. Poor health literacy and limited patient-provider communication are associated with poor health outcomes [7,16,71,85,86]. Use of jargon-free language is recommended for all health-related content [72]. It is recommended that health and medical resources and consent forms intended for the public use plain language (~ written at grade 5–6 level) to improve participant understanding and satisfaction [44,57,58]. CT-related documents (e.g., informed consent forms, education materials) are typically written in technical language. Studies examining the readability of consent forms show resources are written at an upper high school (Grades 11–12; students ages 16–18) to college level (Grade 13 +; students ages18 and older), exceeding the average literacy level of the general population [61,64,65,81]. Another study by Fagerlin, Royner, Stableford, Jentoft, Wei and Holmes-Rovner [15] that examined the readability of educational materials about prostate cancer CTs also reported reading levels above the ninth grade level. Participants with greater comprehension of CTs are more likely to perceive research procedures (e.g., use of placebos) to be more acceptable compared to individuals who may not understand these terms [10]. Most studies of CT perceptions and comprehension have been conducted on the informed consent process and documents. Research has not examined the resources developed to recruit individuals into a research study (e.g., CTs). These materials (e.g., flyers, posters) may be the first documentation that individuals receive about a CT, which can influence their knowledge, attitudes, and understanding about CTs [49,76,88]. Ultimately, these recruitment materials can impact individuals' decisions to follow up with researchers for more information or sign up if they qualify. For this reason, the purpose of this research was to examine the content and readability of CT recruitment resources in one U.S. state.
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3.1. Overview of recruitment materials
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Four of the five academic medical centers provided printed CT resources. We searched for and included relevant Web resources from all five centers' main websites. A total of 127 materials were collected and analyzed. Of these, 37.8% were print and 62.2% were Web-based resources. Of the print materials, the majority were flyers (35.4%) and brochures (25.0%) followed by cards such as postcards (14.6%), education guides or pamphlets (12.5%), and print-outs of PowerPoint presentation slides (10.4%) or email messages (2.1%). For Web-based resources, it took an average of two clicks (range: 1–5) to reach the specific webpage within the site that contained CT information. The distributors (creators) of most resources were universities (42.5%) and hospitals (33.9%), followed by government (17.3%) and industry such as pharmaceutical companies (6.3%). Government and pharmaceutical materials were significantly more likely to be Web than print resources (Web: government: n = 21/22 or 95.5%; pharmaceutical: n = 8/8 or 100%; X2(df = 3) = 20.134, p ≤ .0001). Hospitals and universities provided both printed and online resources (hospitals: n = 22/43 or 51.2% print, n = 21/43 or 48.8% Web; universities: n = 25/54 or 46.3% Web, n = 29/ 54 or 53.7% Web). Over two-thirds (67.7%) of resources included the CT organization's logo, however less than one-third (32.3%) described whether the CT was approved by an institutional review board (IRB). No significant differences in IRB mention according to resource distributor type were found. The majority of resources contained a combination of text and photographs (n = 69 or 54.3%). Within these 69 resources, the populations depicted were mainly Caucasians (62.3%) followed by African Americans (40.6%). Few images (4.3%) were of Latino groups. Images on the recruitment materials were typically of adults ages 18 to 64 (63.8%). Fewer materials portrayed younger adults under 18 (17.3%) or older individuals ~ 65 + (11.6%). Overall, very few recruitment education materials presented disease risk data – whether in the form of a table or chart (8.7%) or percentages or frequencies within the text or narrative
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3.2. Content of recruitment materials
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CT materials varied in the volume and scope of information provided. Nearly 60% of resources (59.1%) clearly stated which organization was conducting the CT. Most (81.9%) mentioned a specific disease. Of the 104 resources that discussed a disease, many were about specific trials related to mental health (37.5%), cancer (36.5%), or cardiovascular disease (18.3%). With respect to CT type, overall most content was focused on treatment-related trials (60.6%) followed by quality of life (15.7%), prevention (11.0%), diagnosis (9.4%), and screening (8.7%). About 42% of materials described a new, ‘breakthrough’ treatment. About 45% of resources mentioned a specific CT. Of those mentioning a specific trial, 77.2% indicated they were state-specific trials; 22.8% were national trials. Slightly over half of all materials (56.7%) presented CT inclusion criteria. More print (n = 39/48 or 81.3%) than Web (n = 33/79 or 41.8%) materials offered inclusion criteria (X2(df = 1) = 18.953, p ≤ .0001). Inclusion criteria related to age (73.6%) and specific disease (88.9%) were described most often. Fewer resources mentioned inclusion based on a person's specific symptoms (23.6%), gender (9.7%) or race/ ethnicity (2.8%). Just under 30% of resources described the time commitment that would be involved with trial participation. Participant incentives were listed on few materials. They included: money (20.5%), medication (11.0%), ‘free’ healthcare (9.4%), and transportation vouchers (7.1%). The resources primarily targeted consumers or patients (77.2%); some materials had content for physicians or CT investigators (22.8%) that described CT recruitment strategies. Of the 98 materials targeting only consumers or patients, most were intended for patients (76.5%), general public (30.6%), families (13.3%), or older adults (5.1%). Quotes from experts such as physicians or medical researchers were provided on few materials (2.4%) as were quotes from lay people such as former CT participants or individuals at risk for a particular disease (4.7%). The majority of resources (64.6%) included a telephone number for people to call and learn more about the trial(s) being described. Only 20.5% included an email address. A contact person was listed on about one-third of the resources (33.9%). Less than half of the print resources (43.8%) included a website for people to seek additional information about the trial(s) being described. Only 30% of resources had an explicit call to action (e.g., ‘Call now to find out if you are eligible.’) that accompanied the contact information provided. Content was framed in a variety of ways. A number of resources focused on a societal gain frame (e.g., that CTs provided benefits to society by advancing science) (40.2%). Other content mentioned an individual gain frame, including that CTs provided benefits to individuals, in general, by providing improved medical care (32.3%), or a personal gain frame (e.g., If you participate your health will be improved; 18.1%). Content less often contained a personal loss frame (e.g., If you do not participate, you will miss out on trial benefits; 4.7%). One Web-based resource had content pertaining to all
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(24.4%). No differences in presentation of data were found 237 by resource format. 238
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with other readability instruments and has shown to have high inter-rater reliability [46]. As per the published instructions for using SMOG, scores were calculated manually for up to 30 sentences on all of the materials [56]. If resources had more than 30 sentences, 10 sentences each from the introduction, middle, and conclusion sections of print or Web-based materials were selected for analysis. If the material contained less than 30 sentences, all text was analyzed. Subheadings were not tested for readability unless materials contained ‘FAQs’ (Frequently Asked Questions) [22]. We examined readability level by resource characteristics such as format (print vs. Web) and distributor (government, university, hospital, pharmaceutical), and tested the significance of differences between resource characteristics, using nonparametric rank sum tests (e.g. Mann–Whitney U and Kruskal–Wallis). These types of analyses have been used in other literacy-focused content analysis research [24–26,30].
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Please cite this article as: Friedman DB, et al, How are we communicating about clinical trials?, Contemp Clin Trials (2014), http:// dx.doi.org/10.1016/j.cct.2014.05.004
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Table 1 Main topic domains, codes, and inter-rater reliability.
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Topic Domain
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Distributor – organization distributing material (hospital, pharmaceutical, university, government) Print versus Web Type of printed material – flyer, poster, card, brochure (1 – 4 pages), pamphlet/guide (5+ pages), PowerPoint/Email printout Design/Images Photographs – yes/no Illustrations – yes/no Race/Ethnicity depicted in images African American – yes/no White – yes/no Latino – yes/no Asian – yes/no Other – yes/no Ages depicted in images b18 years old – yes/no Adults (18 – 64 years) – yes/no Older adults (65+ years) – yes/no Data table/chart – yes/no Statistics – percentages describing disease risk – yes/no Organization logo – yes/no Website clicks – number of clicks to the first page of CT information for Web-based resources (number) Content Mobilizing information – contact information leading audience to additional information Website link – yes/no Telephone number – yes/no Email address – yes/no Contact person – yes/no Inclusion criteria – pertaining to CT eligibility – yes/no Age – yes/no Race – yes/no Gender – yes/no Disease-specific – yes/no Symptom-specific – yes/no Time commitment – how much time involved in CT participation – yes/no Disease mention – whether trial(s) discussed is about specific disease (categories of conditions based on resources received) Cardiovascular disease – yes/no Cancer – yes/no Mental illness – yes/no Reproductive health – yes/no Smoking – yes/no Drug addiction – yes/no Weight management – yes/no Diabetes – yes/no Other – yes/no Testing new medication/therapy – yes/no Incentives – mention of benefits that CT participants would receive
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Cohen's Kappa score 1.00 1.00 .86 .93 .73 .94 .88 .93 .87 1.00
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Money – yes/no Medication – yes/no “Free” care – yes/no Transportation vouchers – yes/no Call to action – whether resource explicitly asks people to take action and call a number or go to a website – yes/no IRB – whether resource states that CT has been approved by an institutional review board – yes/no CT description – whether trials described generally or if recruiting for specific trial – general/specific CT category – refers to type of trial (as categorized by clinicaltrials.gov) Prevention – yes/no Screening – yes/no Diagnosis – yes/no Treatment – yes/no Quality of life – yes/no CT location – refers to whether CT offered nationally or state/region specific Target audience – refers to whether resource explicitly indicates for whom resource is intended – yes/no
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Code and description
Source Format
Frames
Readability
Quotes From experts (e.g., physicians/researchers) – yes/no From laypersons (e.g., former CT participants) – yes/no Gain (e.g., if you participate in a CT, your health will improve) – yes/no Loss (e.g., if you do not participate in a CT, you will miss out on care) – yes/no Advances in science (e.g., benefits to society) – yes/no Improved medical care (e.g., benefits to individual) – yes/no SMOG grade level calculated
.94 .82 .94 1.00 .65 .84 1.00 1.00 .85 .79 .86 1.00 1.00 .93 1.00 .76 .71 .83 .77 .79 .93 .79 1.00 1.00 1.00 .65 .86 .79 1.00 .45 .71 1.00 .47 .66 1.00 .65 .78 .69 .65 .25 .71 .65 .46
.73 1.00 .73 .45 .46
Please cite this article as: Friedman DB, et al, How are we communicating about clinical trials?, Contemp Clin Trials (2014), http:// dx.doi.org/10.1016/j.cct.2014.05.004
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4. Discussion
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This is the first study to assess the content and readability of a sample of CT recruitment materials (N = 127) provided by five large academic medical centers in one southeastern U.S. state. Typically, research on the readability and comprehension of CT information has focused on informed consent documents [57,61,62,65,81]. Our study provides important insight into the content and difficulty level of recruitment education materials that are intended to provide initial information about a research study, promote awareness, and encourage individuals or families to enroll. Interestingly, medical centers interpreted CT recruitment materials as encompassing resources describing recruitment practices. We thought it was important to present these resources in our analysis and provide a description of the full collection of materials provided to us by these centers.
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The overall mean SMOG readability level was Grade 11.7 ± 2.3 (Range: Grade 7–16; 95% CI: 11.3–12.1), indicating that an upper high school education would be required to read and understand these CT recruitment materials. Web-based materials were significantly more likely to be written at a higher grade level compared to print materials (U = 1123.500, p ≤ .0001). Readability also differed significantly by distributor (X2(df = 3) = 10.737, p = .013) with the most technical language included in materials from hospitals followed by those from pharmaceutical companies, government, and university. A pairwise comparison showed a significant difference between the government and pharmaceutical materials (U = 42.500, p = .031). Regarding CT category, materials with diagnosis information were written at the highest grade level followed by screening, prevention, treatment, and quality of life. Materials with quotes from experts had a slightly lower readability than those with layperson quotes (Grade 11.7 ± 1.2, 95% CI = 8.8–14.5 versus Grade 12.2 ± 1.6, 95% CI = 10.5–13.9, not significant). Materials with inclusion criteria were written at a significantly lower readability level compared with materials that did not provide trial criteria details (U = 1524.500, p = .025). While still written at an upper high school level, materials with a call to action were at a lower readability level than those without this directive (U = 1247.000, p = .018). Materials also intended for physicians or CT investigators on best recruitment practices were at a significantly higher readability level than those for patients/consumers (U = 906.500, p = .003). Readability levels did not differ significantly between materials with or without photographs or illustrations or between materials that included or did not include numeric risk information. Materials discussing the benefit of CTs as advancing medical science (i.e., societal gain frame) were written at a higher readability level compared with materials reflecting other frames (not significant). Table 2 presents readability results.
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The majority of resources described treatment-related trials. Few CT recruitment materials were from pharmaceutical companies. This may be because the materials collected and analyzed were from academic medical institutions conducting their own trials. Surprisingly, less than one-third of resources mentioned whether the CT being described was approved by an IRB. Post-hoc analysis revealed no differences in mention of IRB according to target audience of the materials or according to resource format (i.e., print versus Web). Materials that portrayed images of ethnic/racial minority groups or made mention of race as an inclusion criteria were limited. If investigators are intending to recruit minorities into research studies, more culturally appropriate strategies (e.g., relevant images; reflections of historic and cultural beliefs, values, norms) will be needed so communities understand that they are eligible to participate [21,40,48,66]. On the other hand, investigators may not have been intending to recruit only minority groups in research, thus, they did not stress this race/ethnicity as a criterion on the recruitment materials. Regardless, even if a trial is not specifically targeting a particular racial/ethnic group, samples should generally be broad (unless clinically indicated) to maximize representation in the trial. Furthermore, without clinical research with racial/ethnic populations, the evidence upon which health and medical recommendations are based will be made without the participation of minority groups. For example, while African Americans are at significantly higher cancer risk, they also have low rates of participation in health and cancer research, particularly in clinical trials [6,32,39,67,84] and recent screening recommendations are based on studies with few to no African Americans [2]. Limited resources described whether or not individuals would receive an incentive for participating in the CT. Focus group research conducted in the state where these materials were collected revealed that incentives, particularly financial incentives, often are what motivates people to pay attention to information about CTs and encourages them to enroll and participate in research [20,60]. However, if researchers thought that including the incentive amount on recruitment materials could be viewed as coercive, then they may have only included this detail on the participant information letter and consent form and not on recruitment flyers and posters. Furthermore, Institutional Review Boards (IRBs) and Human Research Ethics Committees moderate the specific information that is included on CT recruitment materials, particularly related to sensitive topics, thus this may not have been an omission by the researchers. While the majority of resources provided a telephone number for further information, few provided other mobilizing information such as an email address, website link, or a contact name. Explicit calls to action such as “visit this website to enroll” or “call this number to find out more” were also rarely included on recruitment documents. Without this type of directive that mobilizes people to act on their pre-existing attitudes, potential study participants may not take any action regarding the information (e.g., telephone number, website, etc.) presented to them [30,77–79]. The overall mean SMOG readability score was high at Grade 11.73. This finding is consistent with other research on the readability of health education materials [24–26,29]. Materials developed by hospitals were written at higher
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frames. Remaining articles (5.5%) did not have an explicit frame.
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Please cite this article as: Friedman DB, et al, How are we communicating about clinical trials?, Contemp Clin Trials (2014), http:// dx.doi.org/10.1016/j.cct.2014.05.004
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Table 2 SMOG readability grade level by CT recruitment material characteristics.
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12.4 11.6 10.6 12.4
11.8–13.0 10.9–12.2 9.6–11.5 11.0–13.7
Trial type Prevention Screening Diagnosis Treatment Quality of life
11.6 11.9 12.1 11.5 11.4
Quotes Experts Laypersons
11.7 12.2
Inclusion criteria Yes No
11.3 12.4
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grade levels than those from pharmaceutical companies, government, or universities. Other research indicates difficult readability levels of resources distributed in hospital settings [31,87]. Recruitment materials focused on diagnostic-related trials were most technical followed by those on screening, prevention, treatment, and quality life. Given that the majority of trials were treatment trials, it may be that investigators or recruitment managers charged with creating recruiting materials have limited experience writing plain language promotional materials on other types of trials. In addition, content requirements made by IRBs may result in recruitment materials with technical language that is not understood completely by individuals with lower literacy. While it is encouraging that resources that described CT inclusion criteria and presented an explicit ‘call to action’ statement were written at a lower level than those lacking these items, these materials were still written at an upper high school level and may not be understood by the average reader [22,58]. Results from this study found no significant differences in readability level between materials with or without photographs or illustrations. Typically inclusion of images such as photographs, illustrations, and visual aids (e.g., tables or flowcharts) can help improve readability and are recommended for health education resources [11,22,41]. Finally, the most common frame identified was that of advancement of science being a benefit to CT participation. Resources with this frame were also written at the most technical reading level. While this may be an important
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8.8–14.5 10.5–2.4
10.8–11.7 11.7–13.0
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Frame Personal gain Personal loss Societal gain (advances in science) Individual gain (improved medical care)
10.3–13.0 10.3–13.6 10.4–13.8 11.0–12.0 10.3–12.5
11.1 12.0
10.4–11.8 11.5–12.5
11.2 10.5 12.3 12.0
10.3–12.1 8.3–12.7 11.7–12.9 11.3–12.7
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Call to action Yes No
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Distributor Hospital University Government Industry/pharmaceutical
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417 418
10.1–11.3 11.9–12.9
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415 416
10.7 12.4
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413 414
95% CI
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412
Grade Format Print Web
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benefit of CT participation, researchers need to describe this information in plain language and perhaps include tangible benefits that may resonate more strongly with potential participants. Previous research suggests that there may be a disconnect between CT investigators' perceptions of effective recruitment strategies and what actually would encourage individuals to participate in CTs [80]. For example, communities have expressed that the personal benefit to themselves and/or their families is a motivator to participation in research [20,60]. Guided by principles of plain language, health communication, and health literacy ([12,22]; Friedman et al., 2007; [41,58,66,72,77,78,83]), we recommend that researchers consider the following when developing CT recruitment resources:
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1. Specify that CT was approved by an IRB to establish trust with potential participants; 2. Present a combination of text and images to enhance readability and draw in the target population; 3. Promote CTs using both print and Web-based resources if/ as appropriate in order to extend the reach of CT materials for the target population; 4. Include relevant and culturally appropriate visuals of the population (i.e., gender, age, race/ethnicity) being recruited for the specific trial; 5. If/as permitted by IRB, specify CT inclusion criteria and participant incentives;
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This study had limitations. First, we analyzed a convenience sample of CT recruitment materials of varying focus, lengths, and format available from five academic medical centers in the state and our findings are limited in terms of generalizability. Additional recruitment resources may have been available from physician practices and researchers unaffiliated with these centers. However, we feel that focusing our study on these centers allowed us to collect information about key CTs in the state that may have also been promoted through other practices and venues. Second, while the inter-rater reliability coding scores were mainly high and considered ‘very good’ to ‘excellent,’ we did not reach recommended scores for some variables. We feel confident, however, about our accurate coding given that coders reached 100% agreement after discussing discrepant codes. Third, we recognize limitations of readability instruments such as SMOG that calculate difficulty level of information based on number of syllables and sentences. Although readability can play a role in people's understanding of health information, other factors such as images/diagrams, prior knowledge, specific content, and relevance are important for comprehension [23] and participation in research [37]. A recent review article examining studies for which a change to informed consent documents was made to accommodate individuals with lower literacy (b8th grade level) found that studies using a ‘teach-back’ method (i.e., repeating health/medical instructions back to a provider to ensure understanding) resulted in better patient comprehension compared with studies that simply lowered reading grade level of documents [75]. Despite these limitations, this study is the first comprehensive assessment of the content and readability of CT materials focused on recruitment and it provides details about how these materials can be improved. While this research is focused on resources collected within one state, the description of our systematic content analysis methods and findings will also be useful to other researchers interested in examining CT recruitment materials available in various settings for diverse populations. Future studies should examine the content and readability of recruitment ads and resources available through other outlets such as the mass media, individuals' comprehension of recruitment
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materials, and how people's intentions to participate in CTs are associated with recruitment messages. We also suggest a more comprehensive assessment of sponsorship disclosure on CT recruitment and education resources.
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6. Include an active call to action with contact information (i.e., telephone number, email address, website) to mobilize potential participants to follow up; 7. Conduct formative research (e.g., interviews/focus groups) with the intended population to ensure that potential participants will relate to the content and message frame(s) being used to recruit them for CTs; 8. Attempt to keep content readability at a Grade 5–6 level by including bullet points, short sentences, and avoiding medical jargon. 9. Pilot test all CT recruitment resources with members of the intended population to ensure comprehension. During pilot testing, ask questions to gauge understanding and consider using comprehension tests (e.g., multiple choice tests, teach-back).
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