- Email: [email protected]
Individual Approach Needed for Quality of Care
CSP Clocks 50K
Post-registration Course Successes
The 50,OOOth member on the Chartered Society's register, Darren Roberts, was presented with his membership certificate by the chairman of Council, Mrs Joyce Wise, last month. Surprised and delighted that he happened to be number 50,000, Darren qualified this summer from the West London School of Physiotherapy, and is now working at Queen Mary's Hospital, Sidcup.
Diploma in Sports Physiotherapy (CSP validated): Crewe and Alsager College of Higher Education Pass with commendation: Avril Mary Carmel Dowley; June Glen Ellis; Barry Joseph Holmes; Mary Patricia O'Connell; Helen Marie Sloane; Sharon Elizabeth Turl.
Pass: Katherine Ann Blackmore; Una Marie Burke; Nigel Carnel; Fionnuala Downey; Aileen Elizabeth Kelly; Judy Murphy; Lena Yvonne Pearson-Wood; Margaret Ryan; Caroline Sokill; Robert Stenner; Glen Walker; Linda Weir; Jacqueline Willett.
Individual Approach Needed for Quality of Care MADAM - We would like to draw to the attention of the membership of the Chartered Society of Physiotherapy something which caused us grave concern while we were staffing the CSP stand at the National Garden Festival at Gateshead. We had the opportunity to talk to members of the general public from all over the British Isles. The people we spoke to were all quite negative about their experiences with physiotherapy. From our encounters, it seemed that those of us in the National Health Service have become so driven by the waiting lists that we have lost the point of our service aims. The re-educative role has taken on too large a proportion of the care
Data Misuse Hazard MADAM - In April this year the Department of Health published a document 'Recommendations of the Working Group on indicators for the Community Health Services' which seeks to identify indicators for 'outcome' of community health services. With regard to physiotherapy services the report identifies that first contacts with children 0-4 and 5-15 years should now be included as should those for persons aged 75+ related to the District resident population aged 75+. Until April 1991 the Korner minimum data set requires the number of first contacts t o a District-wide physiotherapy service. In many Districts the majority of children and people 75+ seen in the community will not be first contacts in the community, a pattern sought to be identified by these new indicators. However, some District information officers are interpreting the fact that there are few or no first contacts in the community for these age groups, to mean that there are no contacts with these age groups in the community at all. The first that the District or superintendent physiotherapist hears of
package. Schools for bravery seem to be the norm, with no individual care being given. In our opinion the future consumeroriented Health Service will require more individualised care, not less. If we are to compete with the private sector, then the concept of group treatment may reduce the waiting list but we are sure it will increase the dissatisfaction of the patients or their agent, the customer, with the service we provide. Let us not forget that quality of service is as important an aspect of working for patients as is increasing throughput. MARIAN MORRISON MCSP MARIAN MURPHY MCSP Queen Elizabeth Hospital, Gateshead these figures may be in Health Authority reports or statements which can be protentially damaging. I wish to draw the attention of this unintentional misuse of data to your readers in order that they may be forewarned. SUSAN JACKSON MCSP Chairman, Association of District and Superintendent Chartered Physiotherapists
Claudication Classes MADAM - I work on the vascular wards at St George's Hospital, Tooting, and I am currently investigating classes for patients with intermittent claudication pain. I would be very interested to hear from anybody who has experience in such classes and would be grateful if they could contact me. KATE OAKLEY MCSP Physiotherapy Department St James Wing St George's Hospital Blackshaw Road London SW17 OQT
Retired Resources MADAM - I have been retired now from NHS physiotherapy service since March 1990, and to bridge the gap between fulltime work and no work, am at present working part-time. I have just read through the August issue of Physiotherapy and nowhere do I find any mention of the vast resource of retired physiotherapists which could be at the disposal of our profession, where resources and expertise are in such demand. In the CSP Planning Statement for 1990-92 one of the objectives could have been - 'to draw on the experience of the retirement group of physiotherapists'. DIANA M ROGERS MCSP Burton on Trent All UK members giving any form of treatment whether full- or part-time should ensure that they are paying a full practising category B subscription in order to obtain professional liability insurance.-Editor.
Haemophilia Group MADAM - The Haemophilia Chartered Physiotherapists Association is a recently formed group which has been established to promote the interchange of ideas about the management of patients with congenital bleeding disorders. The group aims to develop a forum for communication via a newsletter and meetings, the first of which was held in June this year at the Royal Free Hospital, Hampstead. Anyone who would like to be added to the mailing list is invited to write to Brenda Buzzard MCSP, Physiotherapy Department, Royal Victoria Hospital, Newcastle. KAREN BEETON MCSP RUTH BOLTON MCSP BRENDA BUZZARD MCSP FIONA HALL MCSP FIONA McCHESNEY MCSP
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Phvsiotharapv,October 1990, vd 76, no 70
617
Post-registration Course Successes
The 50,OOOth member on the Chartered Society's register, Darren Roberts, was presented with his membership certificate by the chairman of Council, Mrs Joyce Wise, last month. Surprised and delighted that he happened to be number 50,000, Darren qualified this summer from the West London School of Physiotherapy, and is now working at Queen Mary's Hospital, Sidcup.
Diploma in Sports Physiotherapy (CSP validated): Crewe and Alsager College of Higher Education Pass with commendation: Avril Mary Carmel Dowley; June Glen Ellis; Barry Joseph Holmes; Mary Patricia O'Connell; Helen Marie Sloane; Sharon Elizabeth Turl.
Pass: Katherine Ann Blackmore; Una Marie Burke; Nigel Carnel; Fionnuala Downey; Aileen Elizabeth Kelly; Judy Murphy; Lena Yvonne Pearson-Wood; Margaret Ryan; Caroline Sokill; Robert Stenner; Glen Walker; Linda Weir; Jacqueline Willett.
Individual Approach Needed for Quality of Care MADAM - We would like to draw to the attention of the membership of the Chartered Society of Physiotherapy something which caused us grave concern while we were staffing the CSP stand at the National Garden Festival at Gateshead. We had the opportunity to talk to members of the general public from all over the British Isles. The people we spoke to were all quite negative about their experiences with physiotherapy. From our encounters, it seemed that those of us in the National Health Service have become so driven by the waiting lists that we have lost the point of our service aims. The re-educative role has taken on too large a proportion of the care
Data Misuse Hazard MADAM - In April this year the Department of Health published a document 'Recommendations of the Working Group on indicators for the Community Health Services' which seeks to identify indicators for 'outcome' of community health services. With regard to physiotherapy services the report identifies that first contacts with children 0-4 and 5-15 years should now be included as should those for persons aged 75+ related to the District resident population aged 75+. Until April 1991 the Korner minimum data set requires the number of first contacts t o a District-wide physiotherapy service. In many Districts the majority of children and people 75+ seen in the community will not be first contacts in the community, a pattern sought to be identified by these new indicators. However, some District information officers are interpreting the fact that there are few or no first contacts in the community for these age groups, to mean that there are no contacts with these age groups in the community at all. The first that the District or superintendent physiotherapist hears of
package. Schools for bravery seem to be the norm, with no individual care being given. In our opinion the future consumeroriented Health Service will require more individualised care, not less. If we are to compete with the private sector, then the concept of group treatment may reduce the waiting list but we are sure it will increase the dissatisfaction of the patients or their agent, the customer, with the service we provide. Let us not forget that quality of service is as important an aspect of working for patients as is increasing throughput. MARIAN MORRISON MCSP MARIAN MURPHY MCSP Queen Elizabeth Hospital, Gateshead these figures may be in Health Authority reports or statements which can be protentially damaging. I wish to draw the attention of this unintentional misuse of data to your readers in order that they may be forewarned. SUSAN JACKSON MCSP Chairman, Association of District and Superintendent Chartered Physiotherapists
Claudication Classes MADAM - I work on the vascular wards at St George's Hospital, Tooting, and I am currently investigating classes for patients with intermittent claudication pain. I would be very interested to hear from anybody who has experience in such classes and would be grateful if they could contact me. KATE OAKLEY MCSP Physiotherapy Department St James Wing St George's Hospital Blackshaw Road London SW17 OQT
Retired Resources MADAM - I have been retired now from NHS physiotherapy service since March 1990, and to bridge the gap between fulltime work and no work, am at present working part-time. I have just read through the August issue of Physiotherapy and nowhere do I find any mention of the vast resource of retired physiotherapists which could be at the disposal of our profession, where resources and expertise are in such demand. In the CSP Planning Statement for 1990-92 one of the objectives could have been - 'to draw on the experience of the retirement group of physiotherapists'. DIANA M ROGERS MCSP Burton on Trent All UK members giving any form of treatment whether full- or part-time should ensure that they are paying a full practising category B subscription in order to obtain professional liability insurance.-Editor.
Haemophilia Group MADAM - The Haemophilia Chartered Physiotherapists Association is a recently formed group which has been established to promote the interchange of ideas about the management of patients with congenital bleeding disorders. The group aims to develop a forum for communication via a newsletter and meetings, the first of which was held in June this year at the Royal Free Hospital, Hampstead. Anyone who would like to be added to the mailing list is invited to write to Brenda Buzzard MCSP, Physiotherapy Department, Royal Victoria Hospital, Newcastle. KAREN BEETON MCSP RUTH BOLTON MCSP BRENDA BUZZARD MCSP FIONA HALL MCSP FIONA McCHESNEY MCSP
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Phvsiotharapv,October 1990, vd 76, no 70
617