and the subject index does not reveal discussion of physically disabled patrons or staff. Few statements in the text are supported by references, but there is a selective bibliography current to 199 7.-Eds.
Introduction to Library Public Servkes. 5th ed., by G. Edward Evans, A.J. Amodeo, and T.L. Carter. Englewood, CO: Libraries
Unlimited, 1992.374~. $37.50; $26.50 (paper)lSBN@87287-859-7;0-87287-860-O(paper). LC 91-36066.
Originally published in the early 197Os, this title has been heavily revised in its fifth edition to encompass the roles of both professionals and paraprofessionals in public services. The authors define “public services” broadly, providing an overview of notonly automated and manualcirculation systems, interlibrary loans, readers’ advisory services, and ethical and legal issues, but also conservation, disaster planning, and the traits of various types of libraries-topics that are “interesting. . . but probably inappropriate here.” There is a similar lack of focus in defining the intended audience: experienced librarians will find some sections “irritatingly basic,” while beginners do not et need advice on hiring and firing and will L frustrated by the failure to explain Iibraryterminology.Theno-nonsense treatmentof administration reads “as if itwere written around 1940.” Each chapter concludes with a list of discussion and review questions and a useful bibliography arranged by typeof libra . There is an adequate index, andthewriting, ‘yb.mding, andprintingallmerit praise. Recommendation-“This is a ve mixed bag that cannot really be recommen 7 ed” outside of the U.S. Reviewer-Bob Pymm Australian Library Review, Nov. 1992, p. 358 Recomnendation-Uniquein itscomprehensive coverage of the roles of both professionals and paraprofessionals in public services, this work will prove useful to library school students, paraprofessionals, and new librarians in public or academic libraries. The text is clear and well organized (though it occasionally bogs down in descriptions of procedures), and includes useful sample forms, handouts, and illustrations. Reviewer-Janis M. Bandelin RQ, Winter 1992, p. 297-98 *See also May 1992 p. 133
Off-Campus Library Servkes: Selected Readings lrom Contra1 Mlchlgan Univorstty’s Oil-Campus Library Servkes Contirences, camp. and ed. by Barton M.Lessln.Metuchen.NJ:Scarecrow, 1991. 242~. $27.50 ISBN @8108-2512-O. LC 9138 119. Perm. paper.
LibraryServicesConferences heldsince 1982. This volume contains 18 papers from these conferences, arranged in five sections. The first includes descriptions and analyses of a wide range of existing library support programs. In the second, three accreditors offer observationson actual service, minimal standards, and the ideal level of support. Topics of the remaining sections are: faculty needs and desiderata; off-campus library services in Australia, England, and Canada; and the concerns of administrators. Collectively, these address “the relationships between and among faculty, students, and the logistical support” that enables good off-campus education. Recommendation-Byofferingguidelinesand advancing the starting points for implementation, these papers should prove helpful to persons involved with supporting off-campus programs. Reviewer-Ma E. Krutulis Library Quarter r y, Oct. 1992, p. 483 Recommendation-This work is recommended to academic libraries throughout the world. It contains much useful information and can strengthen networking in an area little discussed in library literature. Reviewer-Donita Simmons Australian Library Review, Nov. 1992, p. 359-61 *See also Nov. 1992 p. 330; July 1992 p. 190; May 1992 p. 126
Redeslgnlng LibraryService% AManlfesto. by Michael Buckland. Chlcago: ALA, 1992. 82~. $18: S 16.20 to ALA members (paper) ISBN 08389-05-O. LC ‘X-10546. Perm.
paper. Less a “Manifesto,” than a “concise expository account,” this volume urges libraries to preparefortheinevitableelectroniclibraryby achieving balance in their respective commitments topaperandelectronicmedia. Buckland predicts major change, but suggests that this can be accomplished through existing theuretical and practical approaches. “His cautious speculation is sometimes wise, sometimesfacile.“Thereissome needless repetition, but most of the discussion is lucid and informative. Recommendation-This work is recommended notonlyto library administrators and their superiors (especially in academic and public settings), but also to library science students. Reviewer-Dean C. Rowan Library journal, Nov. 15, 1992, p. 64 Recommendation-“Buckland offers one of the most articulate and coherent statements about where we are and where we might be going.” It should stimulate both formal and informal discussion. Reviewer-Norman Stevens Wilson Library Bulletin, Nov. 1992, p. 80-81 *See also Sep. 1992 p. 258
The importance of sufficient library support for off-campus academic programs is suggested by the success of the four Off-Campus
52
the Jomnal of Academic Librarianship, March 1993
Literacy Ueracy:
An Ovewlew
by Stephen R. Graubard.
by 14 Exports, ed. N.Y.: Hill&Wang
and Farrar, Straus & Glroux (paper), 1991. 288~. $25; $12.95 (paper) ISBN C&809@ 6576-2; O-374-523 12-6 (paper). + W In this volume 14 authors and the editor look backward and forward in scholarly yet highly readable essays on the ramifications of literacy. David Hawkins emphasizes “building curricula that will truly nourish the minds and hearts of our youth.” Daniel Resnick encourages educators to raise their literacy expectations, “discard archaic models for dealingwith text,” and adopt new methods of assessment. William Damon attributes literacy-related problems to the loss of shared knowledge between generations, and urges adults to work toward transmitting their entire Weltanschauung. In substantial but contrasting essays, Leon Botstein provides a despairing view of “Illiteracies and American Democracy, n while Howard Gardner offers a constructive, solution-oriented approach with insightintoindividualizinginstruction.Mihaly Csikszentmihalyi’s essay-perhaps the best of the collection-notes that the main impediments to literacy involve motivation, and advises teachers to reach students through their interests and thus “empower them to take control of their learning.” The remaining essays are also insightful and contain many valuable references. Recommendation-This “significant evaluation of the state of literacy in the United States” is essential reading for serious literacy students, and should be acquired by every library whose users care about literacy. Reviewer-Anabel P. Newman Library Quarterly, Oct. 1992, p. 454-56
Measuring Library Performance Evaluation d Public Set&es and Public SewIces Personnel: Papers Presented at the Allerton Park lnstltute held October 28-30, 1990, ed. by Bryce Allen. Champalgn, IL: University of Illinois. GSLlS, 1991.212~. $20 + $2 s/h ISBN o-87845-086 6. (Allerton Park Institute, no. 32.) The title of this collection suggests a scope encompassing a wide range of public services, but seven of the nine papers focus on reference. The papers are contributed by F.W. Lancaster, Charles Bunge, and several other authorities: Thomas Childers provides an excellentandfairoverviewofunobtrusiveevaluation; Richard Rubin is impressively thorough on performance appraisal; Geraldine King