Record for Prescription Order Renewals

Record for Prescription Order Renewals

Record for Prescription Order Renewals NAME ADDRESS TELEPHONE Rx. No . " "Hand me that scratch pad so that I can take down ,this prescription rene...

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Record for Prescription

Order Renewals

NAME ADDRESS TELEPHONE Rx. No .

"

"Hand me that scratch pad so that I can take down ,this prescription renewal information," asked one of the pharmacists in Galley's Prescription Center in Arlington, Virginia. The information provided by the physician over the telephone was scribbled on the back of an envelope since no pad was readily available, and when it came time to renew the prescription order, essential information was found either to be lacking or illegible. "We're going to put a stop to this problem," thought pharmacist Roland Galley-and he did. A special form was devised and is now in regular use in his pharmacy. Here is a brief description of the procedure now in use.

DATE

DELIVER

CHARGE

TIME IN

MAIL

C.O.D. WILL CALL

TIME OUT DATE

DOCTOR

SPECIAL INSTRUCTIONS

D RUG

PRICE

R.PH.

OTHER MERCHANDISE

Roland Galley of Arlington, Virginia, devised this special form so that anyone in the pharmacy receiving prescription renewal information from a prescribing physician can now systematically record all necessary information. 280

Journal of the AMERICAN PHARMACEUTICAL ASSOCIATION

W hen the prescriber telephones renewal information, the full and complete details can be recorded on a standard form which includes name, address and telephone number of patient, date, prescription number, prescribing physician, drug and time request was received.

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The pharmacist then removes the appropriate prescription order file to check the prescription number against the drug, note the fee charged and record the dispensing pharmacists initials after renewing the prescription order. Special instructions are noted, other merchandise ordered, and instructions on delivery, mail or will call, as well as whether to charge or collect on delivery are entered.

A t the end of the day, all renewal forms are entered into the master Lokato System record, and the original form can then be discarded, having already included the renewal data on the back of the original prescription order. "We also can use these forms for telephoned new prescription orders as well as for renewals," notes Pharmacist Galley. "And no longer do we have the problem of scribbling important data on scrap paper."

Vol. NSIO, No.5, May 1970

281