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Reinventing influence: How to get things done in a world without authority
between order (which can result in stagnation) and chaos (which m a y result in an inability to function). Readable and relevant. Challenging cultural c o m m e n t s on the issue of balance in a different, but c o m p l e m e n t a r y , direction are i n c l u d e d in French Resistance:
Individuals versus the Company in French Corporate Life, MICHAEL JOHNSON, Cassell (1996), 112 pp., £16.99. The broader cultural perspectives are usefully c o n s i d e r e d in Riding the
Waves of Culture: Understanding Cultural Diversity in Business, FONS TROMand CHARLES HAMPDEN TURNER, Nicholas Brealey (1997), second edition, 265 pp.,. £14.99. Includes useful n e w chapters on: Reconciling Cultural Dilemmas; South Africa: The Rainbow Nation and Gender, Ethnicity and Functional Diversity. PENAARS
Accelerated Learning for the 21st Century: The 6-Step Plan to Unlock your MASTER mind, COLIN ROSE and MALCOLM J. NICHOLL, Piatkus (1997), 403 pp., £2O.OO. Offers a simple, proven p l a n (the author's u n i q u e MASTER-mind system) that h e l p s us learn h o w to learn and h o w to t h i n k creatively. Another practical a p p r o a c h to related issues is taken in Developing Managers Through Project Based Learning, BRYAN SMITH and BOB DODDS, Gower (1997), 265 pp., £42.50. Both books usefully read in conjunction w i t h Using Your Mind:
Creative Thinking Skills for Work and Business Success, RICHARD NELSONJONES, Cassell (1997), 278 pp., £15.99. Argues that creative thinking is the key to w o r k and business success and that effectiveness can be i m p r o v e d by learning. Essential reading and excellent value for us all. Also relevant is The
Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry, Edited by PETER KRASS, John W i l e y (1997), 489 pp., £19.99. Contains the insights, w i s d o m and passion for excellence from over 50 of the leading authorities on business (past a n d present). Improving the probability of progress d e p e n d s on effective learning, and for that to h a p p e n , this is precisely the k i n d of book that needs to be w i d e l y read.
Creating a Market Sensitive Culture: Anticipate Change, Act Fast, Do It Today, KEN LANGDON and ANDREW BRUCE, Pitman (1997), 338 pp., £19.99. Maintains that two critical success factors are: (a) recognising the n e e d to change and (b) the ability to manage that change successfully. Important issues, well presented. Another approach, that argues that above average profits need to involve every e m p l o y e e in efficiently b u i l d i n g superior customer value, is Even More
Offensive Marketing: An exhilarating action guide to winning in business, HUGH DAVIDSON, Penguin (1997), 606 pp., £39.50 (hard) £12.99 (soft). The case for greater diversity in views of w h a t marketing actually does and w h a t c o n s u m e r choice really means is considered in Marketing Psychology: The Paradigm in the Wings, GORDON FOXALL, M a c m i l l a n Business (1997), 203 pp., £40.00. One i n d u s t r y where these issues are particularly relevant is c o n s i d e r e d in the ten papers in The Tourist Experience, Edited by CHRIS RYAN, Cassell (1997), 235 pp., £18.99.
Human Resource Management, /AN BEARDWELL and LEN HOLDEN, Pitman (1997), second edition, 797 pp., £23.99. Extensively u p d a t e d and revised, i n c l u d i n g a chapter on managing h u m a n resources in the public sector. Integrates theory and practice. A n invaluable textbook for both undergraduates and postgraduates. One aspect of HR is usefully c o n s i d e r e d in more detail in the fourteen case studies in Teamworking and Quality Improve-
ment: Lessons from British and North American Organizations, Edited by RICHARD TEARE, EBERHARDE. SCHEUING, CYRIL ATKINSON and CLIVE WESTWOOD,
Cassell (1997), 244 pp., £19.99. (But even more attention needs to be given to the critical subjects of learning and k n o w l e d g e management.)
of Leadership: Adding Lasting Value to your Organization, ALAN HOOPER and JOHN POTTER, Ashgate (1997), 135 pp., £35.00 (hardback), £15.00 (paperback). Combines the practical and psychological behavioural aspects of leadership, designed for both practising managers and business school programmes. A pity there is no reference to the Trusteeship (Stewardship, Peter Block, Berrett-Koehler (1993)) and Servant Leadership (Reflections on Leadership, Edited by Larry C. Spears, John Wiley (1995)) approaches. Genba
Kanri: The disciplines of real leadership in the workplace, EDWARD HANDYSIDE, Gower (1997), 288 pp., £39.50. A n integrated a p p r o a c h to managing in manufacturing; draws on experience with Nissan U.K. A l t h o u g h the name, Genba Kanri, is Japanese, it is derived from older Western traditions, long neglected in their countries of origin. and The 7 Keys of Charisma: Unlocking
the secrets of those who have IT, JOANNA KOZUBSKA, Kogan Page (1997), 208 pp., £12.99. A package of: confidence, vision, c o m m u n i c a t i o n , style, moving and shaking, visibility, and mystery and enigma. Self assessment questionnaires and action points at the end of each chapter.
Beyond the Next Wave, GLEN PETERS, Reinventing Influence: How to get things done in a wodd without authority, MARY BRAGG, Pitman (1997), 255 pp., £17.99.
Book Reviews and Review Briefs
Discusses the changing nature of organizations, where hierarchical structures are disappearing. Plenty of useful questions and checklist. W i n n e r of MCA Best Management Book of the Year (1996) Award. But surprising that greater attention was not given to the role of values. The real secret to getting things done " i n a w o r l d without authority" is for all c o n c e r n e d to believe in w h a t they are doing. Leadership is what puts life into organisations and gives meaning to m a n a g e m e n t structures. A solid, well researched and readable assessment of w h a t it is and h o w it can be n u r t u r e d - - a n d even l e a r n e d - - i s given by Leadership and the Job of the Executive, JEFFREY A. BARACH and D. REED ECKHARDT, Quorum Books (1996), 265 pp., £47.95. Other views on leadership are p r o v i d e d by The Business
Pitman (1997), 230 pp., £18.99. Combines the latest m a n a g e m e n t techniques of scenario planning with
Individuals versus the Company in French Corporate Life, MICHAEL JOHNSON, Cassell (1996), 112 pp., £16.99. The broader cultural perspectives are usefully c o n s i d e r e d in Riding the
Waves of Culture: Understanding Cultural Diversity in Business, FONS TROMand CHARLES HAMPDEN TURNER, Nicholas Brealey (1997), second edition, 265 pp.,. £14.99. Includes useful n e w chapters on: Reconciling Cultural Dilemmas; South Africa: The Rainbow Nation and Gender, Ethnicity and Functional Diversity. PENAARS
Accelerated Learning for the 21st Century: The 6-Step Plan to Unlock your MASTER mind, COLIN ROSE and MALCOLM J. NICHOLL, Piatkus (1997), 403 pp., £2O.OO. Offers a simple, proven p l a n (the author's u n i q u e MASTER-mind system) that h e l p s us learn h o w to learn and h o w to t h i n k creatively. Another practical a p p r o a c h to related issues is taken in Developing Managers Through Project Based Learning, BRYAN SMITH and BOB DODDS, Gower (1997), 265 pp., £42.50. Both books usefully read in conjunction w i t h Using Your Mind:
Creative Thinking Skills for Work and Business Success, RICHARD NELSONJONES, Cassell (1997), 278 pp., £15.99. Argues that creative thinking is the key to w o r k and business success and that effectiveness can be i m p r o v e d by learning. Essential reading and excellent value for us all. Also relevant is The
Book of Business Wisdom: Classic Writings by the Legends of Commerce and Industry, Edited by PETER KRASS, John W i l e y (1997), 489 pp., £19.99. Contains the insights, w i s d o m and passion for excellence from over 50 of the leading authorities on business (past a n d present). Improving the probability of progress d e p e n d s on effective learning, and for that to h a p p e n , this is precisely the k i n d of book that needs to be w i d e l y read.
Creating a Market Sensitive Culture: Anticipate Change, Act Fast, Do It Today, KEN LANGDON and ANDREW BRUCE, Pitman (1997), 338 pp., £19.99. Maintains that two critical success factors are: (a) recognising the n e e d to change and (b) the ability to manage that change successfully. Important issues, well presented. Another approach, that argues that above average profits need to involve every e m p l o y e e in efficiently b u i l d i n g superior customer value, is Even More
Offensive Marketing: An exhilarating action guide to winning in business, HUGH DAVIDSON, Penguin (1997), 606 pp., £39.50 (hard) £12.99 (soft). The case for greater diversity in views of w h a t marketing actually does and w h a t c o n s u m e r choice really means is considered in Marketing Psychology: The Paradigm in the Wings, GORDON FOXALL, M a c m i l l a n Business (1997), 203 pp., £40.00. One i n d u s t r y where these issues are particularly relevant is c o n s i d e r e d in the ten papers in The Tourist Experience, Edited by CHRIS RYAN, Cassell (1997), 235 pp., £18.99.
Human Resource Management, /AN BEARDWELL and LEN HOLDEN, Pitman (1997), second edition, 797 pp., £23.99. Extensively u p d a t e d and revised, i n c l u d i n g a chapter on managing h u m a n resources in the public sector. Integrates theory and practice. A n invaluable textbook for both undergraduates and postgraduates. One aspect of HR is usefully c o n s i d e r e d in more detail in the fourteen case studies in Teamworking and Quality Improve-
ment: Lessons from British and North American Organizations, Edited by RICHARD TEARE, EBERHARDE. SCHEUING, CYRIL ATKINSON and CLIVE WESTWOOD,
Cassell (1997), 244 pp., £19.99. (But even more attention needs to be given to the critical subjects of learning and k n o w l e d g e management.)
of Leadership: Adding Lasting Value to your Organization, ALAN HOOPER and JOHN POTTER, Ashgate (1997), 135 pp., £35.00 (hardback), £15.00 (paperback). Combines the practical and psychological behavioural aspects of leadership, designed for both practising managers and business school programmes. A pity there is no reference to the Trusteeship (Stewardship, Peter Block, Berrett-Koehler (1993)) and Servant Leadership (Reflections on Leadership, Edited by Larry C. Spears, John Wiley (1995)) approaches. Genba
Kanri: The disciplines of real leadership in the workplace, EDWARD HANDYSIDE, Gower (1997), 288 pp., £39.50. A n integrated a p p r o a c h to managing in manufacturing; draws on experience with Nissan U.K. A l t h o u g h the name, Genba Kanri, is Japanese, it is derived from older Western traditions, long neglected in their countries of origin. and The 7 Keys of Charisma: Unlocking
the secrets of those who have IT, JOANNA KOZUBSKA, Kogan Page (1997), 208 pp., £12.99. A package of: confidence, vision, c o m m u n i c a t i o n , style, moving and shaking, visibility, and mystery and enigma. Self assessment questionnaires and action points at the end of each chapter.
Beyond the Next Wave, GLEN PETERS, Reinventing Influence: How to get things done in a wodd without authority, MARY BRAGG, Pitman (1997), 255 pp., £17.99.
Book Reviews and Review Briefs
Discusses the changing nature of organizations, where hierarchical structures are disappearing. Plenty of useful questions and checklist. W i n n e r of MCA Best Management Book of the Year (1996) Award. But surprising that greater attention was not given to the role of values. The real secret to getting things done " i n a w o r l d without authority" is for all c o n c e r n e d to believe in w h a t they are doing. Leadership is what puts life into organisations and gives meaning to m a n a g e m e n t structures. A solid, well researched and readable assessment of w h a t it is and h o w it can be n u r t u r e d - - a n d even l e a r n e d - - i s given by Leadership and the Job of the Executive, JEFFREY A. BARACH and D. REED ECKHARDT, Quorum Books (1996), 265 pp., £47.95. Other views on leadership are p r o v i d e d by The Business
Pitman (1997), 230 pp., £18.99. Combines the latest m a n a g e m e n t techniques of scenario planning with