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resources Adapting Behavioral Health Strategies to Lead Employees in a Challenging Economy As leaders struggle to deliver results in an uncertain econ...

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resources Adapting Behavioral Health Strategies to Lead Employees in a Challenging Economy As leaders struggle to deliver results in an uncertain economy, many are turning to behavioral health care experts for guidance on how to better lead employees through challenging times. CIGNA Behavioral Health (CBH) has begun to credential a national network of independent experts in executive leadership development to coach managers. The company is the first to market manager coaching alongside an employee assistance program (EAP) and plans to expand its current network of 20 coaches.

Finding On-line Legal Advice Several Web sites offer legal information for nurses. Allnurses.com features nurse practice acts from all 50 states (from the home page, click on Category, then Boards of Nursing). Practice-specific pages include the Legal Briefs section of the American Association of Nurse Anesthetists’ site (www.aana.com/legal) and legal and legislative information at www.npedu cation.com/legislation.htm. For referral to attorneys specializing in nursing issues, visit www.taana.org, the site of the American Association of Nurse Attorneys. Another option is the Legal Q&A column at www.rnweb.com. RN, January 2003

Furthering the Profession through Research AcademyHealth, formerly the Academy of Health Services Research and Health Policy, is best known as the body responsible for mentoring and shaping the health services research (HSR) field and links 3200 researchers with health care policy makers and providers. The organization supports members through research-intensive annual meetings, methodology workshops, access to several HSR journals, networking 14 Nurse Leader

and mentoring, and the development of new foci through the support of affiliate groups. Nurse leaders have significant stories to tell about the real world impact of their work. Contact them at www. academyhealth.org. Based on some of the job stress concerns EAP counselors continue to hear from employees, CBH president Keith Dixon, PhD, offers these tips on how to be a more effective leader: • Respect employee skills, experience, and personal time. Make sure employees don’t work long hours and weekends; they’ll perform better with the right balance of work and personal time. • Encourage team decision-making. An authoritarian, micromanagement leadership style no longer works. Employees increasingly are viewing themselves as autonomous consultants, no longer looking for careers in one discipline or even at one organization. They’ll stay motivated if they believe they have a voice in decisions. • Promote an external view on patient needs. Too many employees can become distracted by what’s happening inside your organization, losing a focus on achieving results for patients. Continually encourage employees to keep their eyes on your primary goal—meeting patient needs. • Show how to overcome obstacles to achieve results. Lead by example. Share your experience in managing the people and process at your organization that can slow day-to-day progress. Build a supportive, candid relationship with your employees. For more information, contact Rick Goulart of CIGNA at (860) 226-8613, [email protected].

educational meeting and exposition created specifically for nurse managers, health care leaders and executives, human resource personnel, and professional recruiters. This event is supported by The Honor Society of Nursing, Sigma Theta Tau International. Held from May 2-4, 2003, at the Renaissance Resort Orlando at SeaWorld in Orlando, Florida, the conference features diverse session offerings and unopposed exhibit hours. Attendees may earn up to 10.8 continuing education hours. Conference topics include the attractiveness of magnets, the maverick leader: doing what it takes to recruit and retain, marketing 101: how to become a recruitment and retention success story, using technology to support a fast-track BSN program, building a nurse pipeline through academic partnerships, and more. To receive more information and a copy of the brochure, call (800) 3467844, ext. 7798 or visit www.nursingcenter.com. Exhibit information can be accessed at www.ajj.com/marketing/exbtopps/spr ing.htm.

Developing an Outcomes Measurement Project 1. Consider your current role and your impact on patients, staff, and the organization. 2. Review what you are involved in that directly affects an outcome. 3. Determine what data are available and how you can get access. 4. Develop an outcomes measurement project to gather data to substantiate your impact. Critical Care Nurse Careers Supplement, February 2003 1541-4612/2003/$30.00+0 doi:10.1067/nrsl.2003.34

Learning Recruitment in a Conference Setting Nursing Management’s Recruitment & Retention Conference is an March/April 2003