Y THE TIME THIS IS PUBLISHED ) WILL HAVE BEEN #-3!S 0RESIDENT FOR SEVERAL MONTHS 4HUS ) WANT TO CONVEY TO EACH OF YOU MY THOUGHTS FROM THE DAY ) ASSUMED MY NEW OFl CE
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XQDEDWHG µ $URING THE CONFERENCE 4HIS YEAR ) WANT WE EXPLORED THE PASSION TO LEAD THOSE OF US IN CASE MANAGEMENT THE POWER AND THE PROMISE TO EMBRACE OUR OWN POWER THROUGH OF CASE MANAGEMENT 4HE WEEK OF THE THE FOLLOWING CONFERENCE AND IN MY DAILY INTERACTIONS WITH CASE MANAGERS ) FOUND THE PASSION s $El NING AND PUBLISHING OUR OUTCOMES TO BE EVIDENT s (AVING THE BEST INFORMED AND EDUCATED MEMBERS 7E ATTENDED SESSIONS FROM EARLY IN THE MORNING UNTIL LATE AT NIGHT 7E CONTINUED s #LARIFYING AND COMMUNICATING OUR IDENTITY TO CONSUMERS TO CHECK VOICE MAIL AND E MAIL AND TENDED s )Nm UENCING POLICY AND LEGISLATION TO PATIENTS NEEDS FROM AFAR 7E DISCUSSED s (AVING hA SEAT AT THE TABLEv DEBATED AND DEMANDED %VEN IN s !CHIEVING TRUE COLLABORATION WITH OUR UNCERTAIN TIMES WITH RESOURCES STRETCHED PHYSICIAN PARTNERS TO THE BREAKING POINT AND INDIVIDUALS ON THE EDGE OF BURNOUT THE PASSION 7HEN WE NEXT CONVENE FOR /RLANDO CONTINUED UNABATED ) AM CONl DENT THAT WELL HAVE CLEARLY IDENTIl ED THE PASSION POWER AND PROMISE 4HE PROMISE WAS ALSO CLEAR 4HERE ARE AS THOSE FORCES THAT WILL GUIDE US FROM OUR NEW PROGRAMS AND NEW ATTENTION TO CASE PAST SUCCESS TO OUR FUTURE SIGNIl CANCE e MANAGEMENT EVOLVING 7E ARE LAUNCHING OUTCOME MEASURES 7E ARE PUTTING MORE