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The guide to reducing human error in process operations
ABSTII CTS THE A tCATION OFERGONOMICS To provide readers of Applied Ergonomics with a selection of current ergonomics literature likely to be of direct practical value, abstracts are published selected from the collection held at the Ergonomics Information Analysis Centre and which are published in the journal Ergonomics Abstracts. These abstracts are classified in a similar manner to the main articles in the journal; for easy reference, the code number at the head of each abstract (eg, 1.1.21) consists of the volume number, part or issue number and a sequential abstract number. The published abstracts are only a selection of the Centre's material and readers concerned with specific areas are invited to contact the Centre for further information. Those readers unable to obtain copies of the original articles abstracted here through their usual sources, such as company librarian, may obtain photocopies from the Centre. Details of this service are available from The Ergonomics Information Analysis Centre, School of Manufacturing and Mechanical Engineering, University of Birmingham, Birmingham B15 2TI'. Tel. 021-414 4239.
ments, investigating accidents and so on. The purpose of the Short Guide was to provoke thought about ways of reducing human error, using principles set out in the form of questions. This Guide provides the reader with information and further guidance so that practical and specific conclusions can follow. It elaborates and reinforces the assertions in the Short Guide so that the user is better placed to know what can be done in practical situations. It builds on the Short Guide by adding further material in each section dealing with background, recommendations and illustrative examples. 24.2.5 (128276)
24.2.1 (128268)
24.2.3 (128272)
Rahimi, M and Karwowski, W (eds) Human-robot interaction Taylor &
Thorell, L G and Smith, W J Using computer color effectively: An illustrated reference. Prentice Hall,
Francis, London (1992) 378 pp The application of robotics technology is increasing rapidly, both in the size of the robot population and in the variety of applications. Robots are found not only in manufacturing, but in health care and rehabilitation, teleoperation and the construction industries. This has brought about the need to integrate technological knowledge with human capabilities into an interactive sociotechnical infrastructure. The book reflects the complexity of this interaction and emphasizes the role of humans in robotic system design and use. It is organized around three central themes: the strength and weaknesses of human operators in interactive robotic environments; safety issues, including robot accidents, operator intrusions, and system reliability; and the design of robots for different applications. Highlighting the important aspects of human-robot interaction, and with upto-date research data, this book is designed to provide easily retrievable information for a wide range of scientists, from engineers and designers of roboticsystems to human factors specialists and students interested in robotic systems. 24.2.2 (128271)
Singleton, W T and Dirkx, J (eds) Ergonomics, health and safety: Perspectives for the Nineties. Festschrift for Paul Verhaegen Leuven University Press, Leuven (1991) 355 pp
130
Englewood Cliffs, New Jersey, USA (1990) 258 pp The purpose of this book is to describe how to use computer colour effectively. It provides answers to questions frequently asked by designers and users about assigning and manipulating coiour on computer displays, plotters, printers, and film recorders. The questions address practical technical and aesthetic issues. 24.2.4 (128274) Bail, P (ed) The guide to reducing human error in process operations Human Factors Reliability Group, The SRD Association, Warrington, Cheshire (1991) 182 PP This Guide is the extended version of the Guide to reducing human error in process operation referred to as the short version (SRD 347). The aim of the Short Guide has been to draw attention to ways of reducing human error in process operation by improving human factors practice in system design. This guide enhances this knowledge base by providing more information about human factors technology to assist the user going through the checklist. The Guide is written for non-human factors specialists (eg designers, project engineers, production managers, safety managers, or operating staff). It can be used in developing new plant designs or making changes to existing arrange-
Birnbaum, R, Cockcroft, A, Richardson, B and Corlett, E N Safer handling of loads at work - a practical ergonomic guide. Institute for Occupational Ergonomics, University of Nottingham, Nottingham (1991) 23 pp (0 refs) This publication outlines a readily learned method for the assessment of workplaces for safer handling. It also shows how the assessment can be used to create an action plan for change, to implement the findings. Where additional expertise is necessary, this guide lists professional ergonomics contacts, as well as Health and Safety Executive addresses, from which further information, advice or assistance may be obtained.
Human characteristics 24.2.6 (128350) Rasmussen, J Diagnostic reasoning in action Riso National Laboratory, Roskilde, Denmark, Report No. Riso-M-2952 (1991) 28 pp (26 refs) The task of diagnosis is a very important topic in many different contexts. In highly complex technical installations involving high hazards such as process plants diagnosis is a crucial part of disturbance control; in technical maintenance, diagnosis is necessary to locate the root cause of system failures; and in medicine, diagnosis is the basis for any patient treatment. The paper presents a discussion of the basic nature of causal reasoning as applied for diagnosis and the mental strategies applied when
Applied Ergonomics
ments, investigating accidents and so on. The purpose of the Short Guide was to provoke thought about ways of reducing human error, using principles set out in the form of questions. This Guide provides the reader with information and further guidance so that practical and specific conclusions can follow. It elaborates and reinforces the assertions in the Short Guide so that the user is better placed to know what can be done in practical situations. It builds on the Short Guide by adding further material in each section dealing with background, recommendations and illustrative examples. 24.2.5 (128276)
24.2.1 (128268)
24.2.3 (128272)
Rahimi, M and Karwowski, W (eds) Human-robot interaction Taylor &
Thorell, L G and Smith, W J Using computer color effectively: An illustrated reference. Prentice Hall,
Francis, London (1992) 378 pp The application of robotics technology is increasing rapidly, both in the size of the robot population and in the variety of applications. Robots are found not only in manufacturing, but in health care and rehabilitation, teleoperation and the construction industries. This has brought about the need to integrate technological knowledge with human capabilities into an interactive sociotechnical infrastructure. The book reflects the complexity of this interaction and emphasizes the role of humans in robotic system design and use. It is organized around three central themes: the strength and weaknesses of human operators in interactive robotic environments; safety issues, including robot accidents, operator intrusions, and system reliability; and the design of robots for different applications. Highlighting the important aspects of human-robot interaction, and with upto-date research data, this book is designed to provide easily retrievable information for a wide range of scientists, from engineers and designers of roboticsystems to human factors specialists and students interested in robotic systems. 24.2.2 (128271)
Singleton, W T and Dirkx, J (eds) Ergonomics, health and safety: Perspectives for the Nineties. Festschrift for Paul Verhaegen Leuven University Press, Leuven (1991) 355 pp
130
Englewood Cliffs, New Jersey, USA (1990) 258 pp The purpose of this book is to describe how to use computer colour effectively. It provides answers to questions frequently asked by designers and users about assigning and manipulating coiour on computer displays, plotters, printers, and film recorders. The questions address practical technical and aesthetic issues. 24.2.4 (128274) Bail, P (ed) The guide to reducing human error in process operations Human Factors Reliability Group, The SRD Association, Warrington, Cheshire (1991) 182 PP This Guide is the extended version of the Guide to reducing human error in process operation referred to as the short version (SRD 347). The aim of the Short Guide has been to draw attention to ways of reducing human error in process operation by improving human factors practice in system design. This guide enhances this knowledge base by providing more information about human factors technology to assist the user going through the checklist. The Guide is written for non-human factors specialists (eg designers, project engineers, production managers, safety managers, or operating staff). It can be used in developing new plant designs or making changes to existing arrange-
Birnbaum, R, Cockcroft, A, Richardson, B and Corlett, E N Safer handling of loads at work - a practical ergonomic guide. Institute for Occupational Ergonomics, University of Nottingham, Nottingham (1991) 23 pp (0 refs) This publication outlines a readily learned method for the assessment of workplaces for safer handling. It also shows how the assessment can be used to create an action plan for change, to implement the findings. Where additional expertise is necessary, this guide lists professional ergonomics contacts, as well as Health and Safety Executive addresses, from which further information, advice or assistance may be obtained.
Human characteristics 24.2.6 (128350) Rasmussen, J Diagnostic reasoning in action Riso National Laboratory, Roskilde, Denmark, Report No. Riso-M-2952 (1991) 28 pp (26 refs) The task of diagnosis is a very important topic in many different contexts. In highly complex technical installations involving high hazards such as process plants diagnosis is a crucial part of disturbance control; in technical maintenance, diagnosis is necessary to locate the root cause of system failures; and in medicine, diagnosis is the basis for any patient treatment. The paper presents a discussion of the basic nature of causal reasoning as applied for diagnosis and the mental strategies applied when
Applied Ergonomics