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Unconscious Bias: Improving Palliative Care Practice, Team and Self (P19)
312
Schedule With Abstracts
have an ‘‘Ask the Experts’’ Q&A session in which participants are encouraged to submit cases and questions at the time of conference registration which will be used to guide the second half of the session. Topics for the second half of the session will likely include management of psychosis, anxiety, depression, aggression, mania and suicidal ideation as well as general strategies to employ in the face of pre-existing psychiatric illness but will be tailored to the requests of participants.
Unconscious Bias: Improving Palliative Care Practice, Team and Self (P19) David Hunt, JD, Critical Measures, Minneapolis, MN. Tammie Quest, MD, Emory University, Atlanta, GA. Objectives Describe the factors that trigger providers’ unconscious biases and how these biases contribute to disparities in patient outcomes, communication, safety and patient satisfaction. Describe the factors that trigger providers’ unconscious biases and how these biases contribute to disparities in patient outcomes, communication, safety and patient satisfaction and discover your own personal unconscious biases by taking the Implicit Association Testdthe leading tool for measuring unconscious bias. Identify concrete strategies and best practices for overcoming unconscious biasesdboth for individual providers and for large healthcare organizations. In the past, human bias was regarded as conscious and intentional. Today, the new science of bias suggests that human biases are largely unconscious and unintentional. This program will explore the scientific basis for this new understanding of human bias and the implications of unconscious bias theory for the health care system both in terms of workforce bias and in terms of threats to clinical objectivity. In particular, participants will be exposed to the Implicit Association Test, the world’s leading assessment instrument for measuring unconscious bias. Managers will understand the implications of unconscious bias research for hiring, promotions, performance evaluations and risk management. Research from the AHA’s Institute for Diversity in Health Management has consistently shown that people of color are far less satisfied with their workforce experiences and opportunities for advancement in the healthcare workforce than whites. Research documents the fact that providers’ unconscious biases contribute strongly to disparities in care to racial and ethnic minorities, language access patients and other historically disadvantaged groups. Unconscious biases strongly influence providers’ communication and treatment of patients and thus directly impact patient satisfaction. This webinar will explore what triggers providers’ unconscious biases and what individual
Vol. 53 No. 2 February 2017
providers and healthcare organizations can and must do to mitigate their negative impact on patients.
AAHPM Leadership Forum: IgnitedUsing StrengthsFinder Leadership Strategies to Increase the Performance of You and Your Team in Palliative Care and Hospice Settings (P20) Christina Rowe, MSOL, The Collaborative LCC, Denver, CO. Objectives Distinguish between the 34 Talent Areas of Strengths for self and other team members. Evaluate where individuals are in their development, and devise plans to encourage growth and improve abilities to apply talents. Create actionable solutions to career and team challenges with a strengths-based approach to create consistent positive outcomes. Would you like to discover what makes you stand out? This half-day session will focus on utilizing a strengthsbased approach to create consistent and positive outcomes to everyday challenges in hospice and palliative care settings. Strengths are the unique combination of talents, knowledge, and skills that every person possesses. Participants will complete a StrengthsFinder assessment which will help to identify personal strengths to focus on to become a more effective leader. They will also learn how to develop these strengths in order to do what they do best every day. Research will be presented demonstrating strengthsbased methods heighten personal and team engagement, clearer communication, understanding, and overall productivity. This session will include both large and small group discussions, self-reflection, and scenario-based activities. Participants will learn strategies and tactics for applying a strengths-based approach to individual and team challenges.
7:30e8:30 pm
Plenary Session The Rhythm of Teamwork (101) Strong teams communicate and engage in a rhythm of give and take. The Drum Cafe uses the power of rhythm and the universality of music to quickly engage and energize. Experience harmony and teamwork with this interactive drumming event. The Drum Cafe began in Johannesburg, South Africa, influenced by the experience of communal drumming and the passion to unite different groups of people in the country’s post-apartheid era. Don’t miss this exciting and unforgettable start to the Annual Assembly.
Schedule With Abstracts
have an ‘‘Ask the Experts’’ Q&A session in which participants are encouraged to submit cases and questions at the time of conference registration which will be used to guide the second half of the session. Topics for the second half of the session will likely include management of psychosis, anxiety, depression, aggression, mania and suicidal ideation as well as general strategies to employ in the face of pre-existing psychiatric illness but will be tailored to the requests of participants.
Unconscious Bias: Improving Palliative Care Practice, Team and Self (P19) David Hunt, JD, Critical Measures, Minneapolis, MN. Tammie Quest, MD, Emory University, Atlanta, GA. Objectives Describe the factors that trigger providers’ unconscious biases and how these biases contribute to disparities in patient outcomes, communication, safety and patient satisfaction. Describe the factors that trigger providers’ unconscious biases and how these biases contribute to disparities in patient outcomes, communication, safety and patient satisfaction and discover your own personal unconscious biases by taking the Implicit Association Testdthe leading tool for measuring unconscious bias. Identify concrete strategies and best practices for overcoming unconscious biasesdboth for individual providers and for large healthcare organizations. In the past, human bias was regarded as conscious and intentional. Today, the new science of bias suggests that human biases are largely unconscious and unintentional. This program will explore the scientific basis for this new understanding of human bias and the implications of unconscious bias theory for the health care system both in terms of workforce bias and in terms of threats to clinical objectivity. In particular, participants will be exposed to the Implicit Association Test, the world’s leading assessment instrument for measuring unconscious bias. Managers will understand the implications of unconscious bias research for hiring, promotions, performance evaluations and risk management. Research from the AHA’s Institute for Diversity in Health Management has consistently shown that people of color are far less satisfied with their workforce experiences and opportunities for advancement in the healthcare workforce than whites. Research documents the fact that providers’ unconscious biases contribute strongly to disparities in care to racial and ethnic minorities, language access patients and other historically disadvantaged groups. Unconscious biases strongly influence providers’ communication and treatment of patients and thus directly impact patient satisfaction. This webinar will explore what triggers providers’ unconscious biases and what individual
Vol. 53 No. 2 February 2017
providers and healthcare organizations can and must do to mitigate their negative impact on patients.
AAHPM Leadership Forum: IgnitedUsing StrengthsFinder Leadership Strategies to Increase the Performance of You and Your Team in Palliative Care and Hospice Settings (P20) Christina Rowe, MSOL, The Collaborative LCC, Denver, CO. Objectives Distinguish between the 34 Talent Areas of Strengths for self and other team members. Evaluate where individuals are in their development, and devise plans to encourage growth and improve abilities to apply talents. Create actionable solutions to career and team challenges with a strengths-based approach to create consistent positive outcomes. Would you like to discover what makes you stand out? This half-day session will focus on utilizing a strengthsbased approach to create consistent and positive outcomes to everyday challenges in hospice and palliative care settings. Strengths are the unique combination of talents, knowledge, and skills that every person possesses. Participants will complete a StrengthsFinder assessment which will help to identify personal strengths to focus on to become a more effective leader. They will also learn how to develop these strengths in order to do what they do best every day. Research will be presented demonstrating strengthsbased methods heighten personal and team engagement, clearer communication, understanding, and overall productivity. This session will include both large and small group discussions, self-reflection, and scenario-based activities. Participants will learn strategies and tactics for applying a strengths-based approach to individual and team challenges.
7:30e8:30 pm
Plenary Session The Rhythm of Teamwork (101) Strong teams communicate and engage in a rhythm of give and take. The Drum Cafe uses the power of rhythm and the universality of music to quickly engage and energize. Experience harmony and teamwork with this interactive drumming event. The Drum Cafe began in Johannesburg, South Africa, influenced by the experience of communal drumming and the passion to unite different groups of people in the country’s post-apartheid era. Don’t miss this exciting and unforgettable start to the Annual Assembly.