- Email: [email protected]
The JAL Guide to the Professional Literature
ACADEMIC LIBRARIES Musings, Meanderings, and Monsters, Too: Essays on Academic Librarianship, edited by Martin H. Raish. Lanham, MD: Scarecrow Press, 2003. 195 pp. $24.95. ISBN: 0-81084767-1.
The JAL Guide to the Professional Literature Laura Reiner and Allen Smith Available online 25 September 2004
‘‘The nineteen essays in this collection invite the reader to reflect on what librarians do in today’s academic library. . .This book earns the readerTs attention by providing impetus to think and rethink some of the fundamentals of why the academic library continues to matter, even in the face of rapid change and an uncertain future’’ (p. 169). The collection leans heavily towards library instruction. Reviewer: James T. Shaw Serials Review 30, no. 2 (2004): 169–170.
ACCESS SERVICES
The purpose of this Guide is to highlight for academic librarians the important articles, books, Web sites, and reviews that come to the attention of the editors. The articles, notes, and reviews summarized below are from within and without the library profession, and although international in scope, are limited to English language publications, excluding ERIC reports, dissertations, and books reviewed by the Journal. This is a highly selective review of the current literature and the editors welcome suggestions from readers [email protected].
‘‘The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues,’’ edited by Yem S. Fong and Suzanne M. Ward. Journal of Library Administration 40, nos. 1/2 (2004): 126 pp. ‘‘This collection of [seven] articles considers the effects and challenges of electronic content on resource sharing. To highlight the complexities of the electronic environment for resource sharing, the editors have included articles on copyright and licensing, open source software, international data standards, and scholarly publishing’’ (p. 1).
‘‘Personnel Management in Access Services: A General Overview of the Literature, 1990–2002,’’ by Leslie A. Lee and Michelle M. Wu. Journal of Access Services 1, no. 4 (2003): 5–44.
SUBJECT ACADEMIC LIBRARIES ACCESS SERVICES CATALOGING & CLASSIFICATION COLLECTION MANAGEMENT CONSERVATION & PRESERVATION DATABASES DIGITAL LIBRARIES DISSERTATIONS DISTANCE EDUCATION DIVERSITY DOCUMENT DELIVERY SYSTEMS ELECTRONIC RESOURCES HIGHER EDUCATION INFORMATION POLICY
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SUBJECT INFORMATION TECHNOLOGY LIBRARY INSTRUCTION MANAGEMENT MARKETING PERSONNEL & STAFF DEVELOPMENT RECRUITMENT REFERENCE SERVICE REFERENCE SOURCES SCHOLARLY COMMUNICATION SERIALS SERVICES TO SPECIAL POPULATIONS USER STUDIES WORLD WIDE WEB
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‘‘A review of the literature indicates that there are many publications on or relating to library personnel administration; however, relatively few of them are dedicated to the narrow topic of access services. As such, this review encompasses literature that is general to the area of personnel management, with specific applications to access services in libraries’’ (abstract).
CATALOGING & CLASSIFICATION ‘‘Shifting Focus: Assessing Cataloging Service through Focus Groups,’’ by K. C. Elhard and Quang Jin. Library Collections, Acquisitions, and Technical Services 28, no. 2 (2004): 196– 204. ‘‘In this study, focus group meetings were held with departmental library personnel to gather data related to the perception of centralized cataloging
services in the decentralized library system at the University of Illinois at Urbana-Champaign. Participants requested clearer contact information, enhanced communication, and more education regarding policies, processes, and cataloging issues. In response, a new contact list is being developed, technical services librarians are reaching out as liaisons, and educational workshops are underway’’ (p. 196). **‘‘The Thesaurus: Review, Renaissance, and Revision,’’ themed issue edited by Sandra K. Roe and Alan R. Thomas. Cataloging and Classification Quarterly 37, nos. 3/4 (2004): 198 pp. With the upsurge in digital collection projects, this collection of articles is very timely indeed. Articles address history of the thesaurus, construction, consultants, evaluation, user comprehension and searching, a proposed thesaurus for the Web, software, multilingual subject access, and an interview with Amy J. Warner of NISOTs Thesaurus Development Team.
COLLECTION MANAGEMENT ‘‘National Library of Canada Survey of Holdings and Projected Growth,’’ by Tony K. S. Quon and Irene Szkudlarek. Library Collections, Acquisitions, and Technical Services 28, no. 2 (2004): 159–179. ‘‘In recognition of the many different collections, 95 format groups were identified and mapped onto 147,000 shelves and cabinet drawers. We report the number of items stored per linear foot (density) for many different collections. These are used to convert forecasted number of items in each format group to estimate the linear space requirement, and after considering a number of factors, these are translated into floor space requirements’’ (abstract).
‘‘The New Dynamics and Economics of Cooperative Collection Development: Part I,’’ conference papers edited by Edward Shreeves. Collection Management 28, nos. 1/2 (2003): 180 pp. This volume comprises papers presented at a CRL and ARL conference held in Atlanta, GA in November 2002. Entries include case studies of digital resource management at a number of large universities or multi-campus consortia. Of particular interest may be ‘‘The Role of WorldCat in Resources Sharing’’ by Anna H. Perrault (pp. 63– 75), and three articles on the economic aspects of shared digital collections (pp. 33–61).
‘‘A New Perspective on Reference Weeding and CD,’’ by Rory Litwin. Online. Library
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Juice 7, no. 15 (July 16, 2004). Available: http://libr.org/Juice/issues/vol7/LJ _ 7.15.html (August 9, 2004). ‘‘Accepting the web as a reference tool doesn’t mean *switching* to the web so much as it means freeing up shelf space for the kind of reference works whose compiled information will never be available on the web, effectively deepening our resources as reference librarians. In this sense the web and print can be seen as resources in cooperation, not in competition.’’ Selecting Materials for Library Collections, edited by Audrey Fenner. Binghamton, NY: Haworth Press, 2004. 271 pp. $29.95. ISBN: 0-7890-1520-8. Co-published as Acquisitions Librarian 16, nos. 31/32 (2004). This is a collection of articles on how to select for specific genres and disciplines, including music, art, Native America resources, Chinese studies, genealogy and local history, dental sciences, nursing, medical and health sciences, public health, exercise, sport and leisure, maritime sciences, economics, mental health, ‘‘new thought,’’ and media. The volume ends provocatively with ‘‘The Approval Plan: Selection Aid, Selection Substitute’’ by the editor.
CONSERVATION & PRESERVATION ‘‘Thirteen Ways of Looking at. . .Digital Preservation,’’ by Brian Lavoie and Lorcan Dempsey. Online. D-Lib Magazine 10, nos. 7/8 (July/August 2004). Available: http:// www.dlib.org/dlib/july04/lavoie/07lavoie.html (August 10, 2004). ‘‘. . .[T]he focus of digital preservation has shifted away from the need to take immediate action to drescueT threatened materials, and toward the realization that perpetuating digital materials over the long-term involves the observance of careful digital asset management practices diffused throughout the information lifecycle. This in turn requires us to look at digital preservation . . . as a process operating in concert with the full range of services supporting digital information environments, as well as the overarching economic, legal, and social contexts’’ (Introduction).
DATABASES ‘‘Online Ecological and Environmental Data,’’ themed issue edited by Virginia Baldwin. Science and Technology Libraries 23, no. 4 (2002): 111 pp. Articles in this issue address online data network development and management for global environmental change research. Gerry McKiernan offers an annotated bibliography of lesser-known data sources for this community (pp. 95–104).
DIGITAL LIBRARIES ‘‘If You Build It, Will They Come? Participant Involvement in Digital Libraries,’’ by Sarah Giersch, Eugene A. Klotz, Flora McMartin, et al. Online. D-Lib Magazine 10, nos. 7/8 (July/ August 2004). Available: http://www.dlib.org/ dlib/july04/giersch/07giersch.html (August 10, 2004). This article summarizes the recommendations that came out of a two-day workshop on participant involvement in digital libraries (PIDL), sponsored by the National Science Foundation (NSF) in February 2004. The 35 practitioners and project evaluators who participated have generated detailed strategies and recommendations; the full report is available at http://pidlworkshop.comm. nsdl.org.
DISSERTATIONS Electronic Theses and Dissertations: A Sourcebook for Educators, Students, and Librarians, edited by Edward A. Fox, Shahrooz Feizabadi, Joseph M. Moxley, and Christian R. Weisser. New York: Marcel Dekker, 2004. 414 pp. $79.75. ISBN: 0-8247-0973-X. This book on electronic theses and dissertations (ETDs) is in seven parts, addressing motivation (why bother?), NDLTD (a national digital library of ETDs), writing and design guidelines, various technologies, campus perspectives, the library perspective, and international views. This is a thorough examination of the current state of ETDs that will be useful for anyone new to the issues involved.
DISTANCE EDUCATION Online Journal of Distance Learning Administration. Online. State University of West Georgia. Available: http://www.westga.edu/ ~distance/jmain11.html (August 11, 2004). ‘‘. . .Started in 1998, the Online Journal of Distance Learning Administration is edited by Melanie Clay at the State University of West Georgia, along with a number of additional colleagues and an editorial board drawn from various colleges and universities around the United States. Here visitors can read the complete text of the journal all the way back to its inception in 1998, and submit feedback to the editorial team, or offer a piece for submission to the journal. Reviewer: Max Grinnell The Scout Report 10, no. 25 (June 25, 2004). Available: http://scout.wisc.edu/ (August 11, 2004). Thwarted Innovation: What Happened to eLearning and Why, by Robert Zemsky and William F. Massy. Online. The Learning Alliance,
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University of Pennsylvania, 2004. Available: http://www.irhe.upenn.edu/Docs/Jun2004/ ThwartedInnovation.pdf (August 10, 2004). The authors present the final report on The Weatherstation project, which tracked e-learning at six institutions in order to understand why it has not become ubiquitous as predicted. They conclude: ‘‘In a fundamental way, the boom-bust cycle in e-learning stemmed from an attempt to compress the process of innovation itself. The entrepreneursT enthusiasm produced too many new ventures pushing too many untested products—products that, in their initial form, turned out not to deliver as much value as promised. . .’’ Source: Bernie Sloan DIG_REF listserv (July 8, 2004).
DIVERSITY ‘‘dFly in the ButtermilkT: Descriptions of University Life by Successful Black Undergraduate Students at a Predominately White Southeastern University,’’ by Mitzi Davis, Yvonne Dias-Bowie, Katherine Greenberg, Gary Kluken, Howard R. Poilio, Sandra P. Thomas, and Charles L. Thompson. The Journal of Higher Education 75, no. 4 (July/ August 2004): 420–445. ‘‘Using in-depth phenomenological interviewing, 11 graduating seniors. . .were asked to describe salient incidents of their university experience. . .Dominant in student descriptions of their experiences were five themes: (1) ‘‘It happens every day’’. . .(2) ‘‘You have to initiate the conversation’’; (3) ‘‘They seem the same; I’m the one who’s different’’; (4) ‘‘I have to prove I’m worthy to be here’’; and (5) ‘‘Sometimes I’m not even here/ Sometimes I have to represent every black student’’ (abstract).
public domain and sources for electronic out-ofcopyright material, sources of permissions, and resources on the Web.
ELECTRONIC RESOURCES ‘‘The Innovative Electronic Resource Management System: A Development Partnership,’’ by Diane Grover and Theodore Fons. Serials Review 30, no. 2 (2004): 110–116. The authors, a librarian at University of Washington and a product manager at Innovative Interfaces, describe how the two organizations worked together to create an electronic resource management (ERM) system. The ERM tracks licensing and purchasing information, notes relationships among aggregators, publishers or vendors and the various resources, and displays selected information through the OPAC.
HIGHER EDUCATION ‘‘Turnover Intent in an Urban Community College: Strategies for Faculty Retention,’’ by Jay R. Dee. Community College Journal of Research and Practice 28, no. 7 (August 2004): 593–607. Although the author surveyed community college faculty, the findings have implications for other institutions as well. Dee found that ‘‘organizational support for innovation had the strongest effect on turnover intent. Faculty who reported higher levels of support for innovation were less likely to indicate intentions to leave’’ (abstract).
INFORMATION POLICY DOCUMENT DELIVERY SYSTEMS **‘‘Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan,’’ themed issue by Janet Brennan Croft. Journal of Interlibrary Loan, Document Delivery and Information Supply 14, no. 3 (2004): 81 pp. The rules governing the use and reuse of information are in flux, with the balance of power appearing to shift from consumers to publishers. This is a very useful collection on the legal aspects of electronic reserves and interlibrary loan (ILL). Chapters cover copyright basics, confidentiality, electronic reserves, and electronic delivery of ILL. Appendices include texts of relevant copyright laws, information on the
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‘‘Special Issue: Socio-Cultural Determinants of Communication and Information Policy,’’ edited by Milton Mueller and Becky Lentz. The Information Society 20, no. 3 (July– August 2004): 133 pp. ‘‘This special issue of TIS is intended to promote communication and information policy (CIP) research as a renewed object of scholarly investigation. It is also intended to encourage political engagement around CIP issues by scholars using a diverse set of analytical tools’’ (p. 155). The five diverse articles in this cover issue CIP, the history of CIP advocacy, language differences and CIP, and other topics.
INFORMATION TECHNOLOGY ‘‘ILS Software Update,’’ by Pamela Cibbarelli. Computers in Libraries 24, no. 7 (July/August 2004): 6–12.
In this annual buyerTs guide issue, Cibbarelli updates four articles on integrated library system (ILS) software published in 2003, with a useful chart comparing functions and features. Interestingly, the survey does not include Ex Libris’s Aleph 500.
‘‘Managing Computers for Staff and the Public,’’ feature section. Computers in Libraries 24, no. 6 (June 2004): 6–30. This issue contains four articles concerning software solutions for PC management, addressing: Linux-based solutions; the remote diagnostic and repair tool DameWare; implementing time-control software (especially needed where public computers are in short supply); and an overview of software management tools for libraries.
**‘‘Towards Library Groupware with Personalised Link Routing,’’ by Daniel Chudnov, Jeremy Frumkin, Jennifer Weintraub, Matthew Wilcox, and Raymond Yee. Online. Ariadne Issue 40 (July 2004). Available: http://www.ariadne.ac. uk/issue40/chudnov/ (August 10, 2004).
Under the rubric ‘‘Formalising Personal Collection Development,’’ the authors note the ‘‘increasing network-savvy of information consumers, always connected in multi-user gaming, chat, and file-sharing environments, symbolises a shift from a model of centralised collection development.’’ They propose a fascinating model for library ‘‘groupware’’ to enable interlinked information resources. These might include reference linking software such as SFX, bibliographic citation software such as EndNote, weblogs, and a host of other tools and sites.
LIBRARY INSTRUCTION **‘‘Chucking the Checklist: A Contextual Approach to Teaching Undergraduates WebSite Evaluation,’’ by Marc Meola. Online. portal: Libraries and the Academy 4, no. 3 (July 2004). Available by subscription from Project Muse: http://muse.jhu.edu/journals/ portal _libraries _and _the_ academy/ (August 11, 2004).
‘‘This paper criticizes the checklist model approach (authority, accuracy, objectivity, currency, coverage) to teaching undergraduates how to evaluate Web sites. The checklist model rests on faulty assumptions about the nature of information available through the Web, mistaken beliefs about student evaluation skills, and an exaggerated sense of librarian expertise in evaluating information. [It]. . . encourages a mechanistic way of evaluating that is at odds with critical thinking. A contextual approach is offered as an alternative. . .[that] uses three techniques: promoting peer-and editoriallyreviewed resources, comparison, and corrobo-
ration. The contextual approach promotes library resources, teaches information literacy, and encourages reasoned judgments of information quality.’’
‘‘A Model for Strategic Business Instruction,’’ by Signe Boudreau and Tracy BicknellHolmes. Research Strategies 19, no. 2 (2003): 148–162. The authors describe a library instruction program in business developed at the University of Nebraska-Lincoln that ‘‘combines the expertise of faculty members and utilizes active learning principles to improve skill development in research, communication, and teamwork. This article focuses on the modelTs evolution and three key features – recitations, collaboration, and reframed assignments – that other institutions may adapt.’’ **‘‘Research Exercises: A Sequenced Approach to Just-in-Time Information Literacy Instruction,’’ by Henry M. Walker and Kevin R. Engel. Research Strategies 19, no. 2 (2003): 135–147.
‘‘This paper describes a series of short research exercises that address [studentsT lack of critical evaluation of Web sources and research skills] and provide a vehicle for instruction. The approach integrates instruction in information literacy into an existing course and emphasizes active learning and just-in-time tutoring’’ (abstract). This is a very interesting piece.
‘‘Rethinking Online Instruction: From Content Transmission to Cognitive Immersion,’’ by Betty Ladner, Donald Beagle, James R. Steele, and Linda Steele. Reference and User Services Quarterly 43, no. 4 (Summer 2004): 329–337. ‘‘As faculty make greater use of Web-based instruction, pedagogical strategy sometimes evolves from the transmission of content to the creation of interactive courses that immerse students in the cognitive style of the discipline. One technique associated with this is the dclassroom flip.T Library instructional support for such courses may need to evolve from tool-based user guides toward saved searches and similar techniques that facilitate primary literature engagement’’ (abstract). The author describes the adaptation of a sample bibliographic instruction session.
‘‘Tell Me What You Want, What You Really, Really Want!’ Developing StudentsT Information Skills at Manchester Metropolitan University (MMU) Library, by Asking the Right Questions, and Giving the Right Answers,’’ by Jackie Murtagh and Caroline Williams. New Review of Academic Librarianship 9 (2003): 101–112. Librarians at Manchester Metropolitan University (UK) ran an InfoSkills Project in which they
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identified training needs, developed a training strategy and materials, and marketed their information skills service – using student focus groups to find out what students wanted (as opposed to what librarians felt they should want) and what sort of marketing would appeal to them.
MANAGEMENT Beyond the Basics: The Management Guide for Library and Information Professionals, by G. Edward Evans and Patricia Layzell Ward. New York: Neal-Schuman, 2003. 347 pp. $59.95. ISBN: 1-55570-476-X. Intended for middle managers, this book addresses ‘‘the complexities of institutional contexts, areas of responsibility, and interpersonal factors that comprise higher level management in information services. . .Beyond the Basics is a book to read through for professional development, to refer back to for solving specific management problems, and to begin searches using its excellent bibliographies. As a veteran reviewer, I found much to praise in terms of scope, content, and organization.’’ Reviewer: Kathryn H. Carpenter portal: Libraries and the Academy 4, no. 3 (July 2004): 433.
Empowering Your Library: A Guide to Improving Service, Productivity, and Participation, by Connie Christopher. Chicago: ALA, 2003. 75 pp. $30.00. ISBN: 0-8389-0858-6. ‘‘’’This book is a very quick and easy reference to share with coworkers and potential or first-time managers in all types of libraries. . .The book actually describes the implementation of empowerment, instead of just using it as a buzzword. The topic of employee motivation receives an entire chapter.’’ The reviewer found this section ‘‘enlightening and thought provoking’’ (p. 274). Reviewer: Wanda Pearson Reference and User Services Quarterly 43, no. 3 (Spring 2004): 274. Librarian Compensation Handbook: A Guide for Administrators, Librarians and Staff, by David A. Baldwin. Westport, CT: Libraries Unlimited, 2003. 356 pp. $52.25. ISBN: 1-56408-970-X. ‘‘The strength of this book is found in. . . the chapters "Wage Gap and Pay Equity," "Addressing Pay issues in Libraries," and "Compensation Administration in Libraries" [which] provide sound advice for the administrator trying to fairly manage an organization and equally sound advice for librarians or staff members interested in addressing a current compensation discrepancy. The chapter entitled "Laws Affecting Library Compensation" is especially well documented, organized, and written. This is the chapter that makes this publication a handbook for future reference.’’ Reviewer: Linda Maria Golian-Lui portal: Libraries and the Academy 4, no. 3 (July 2004): 437.
‘‘Library Project Management in a Collaborative Web-Based Working Environment,’’ by Tracey Stanley, Frances Norton, and Barry Dickson. New Review of Academic Librarianship 9 (2003): 70–83. This article describes how the University of Leeds Library used project management methodology (PMM) to run a series of major library projects, while conducting other projects using traditional planning mechanisms. The authors highlight the advantages of the PMM, particularly in the areas of monitoring progress, reporting, and internal communication within project teams.
MARKETING ‘‘Marketing Information: A Strategic Guide for Business and Finance Libraries, Part I,’’ by Wendy Diamond and Michael R. Oppenheim. Journal of Business and Finance Librarianship 9, nos. 2/3 (2004): 202 pp. ‘‘[This work] is intended as a resource for marketers and for those studying to be marketers. Its emphasis is on information, not on marketing itself. It is most assuredly not an encyclopedia or a handbook of marketing. Consider it a guided tour of the signposts and landmarks in the work of marketing information, highlighting the most important features but not covering everything’’ (p. xvii). In eight chapters the authors cover ‘‘Researching the Competitive Environment, Research about Customers, and Research for the Promotional Strategy’’ and an annotated bibliography of print and electronic sources of marketing information. Part II of this work appears in Journal of Business & Finance Librarianship, 9, no. 4 (2004) 205–299.
PERSONNEL & STAFF DEVELOPMENT The Practical Library Trainer, by Bruce E. Massis. Binghamton, NY: Haworth Press, 2004. 117 pp. $17.95 (paper). ISBN: 0-78902268-0. This book covers all aspects of training for the administrator. Chapters cover preparing the staff, recruitment and retention, program components, budgeting, blended learning, in-house training, conferences, e-training, evaluation, and planning for the future. Massis concludes with a case study of the Southeast Florida Library Information Network training program. Appendices include an evaluation questionnaire, sample user survey, and training bibliographies.
RECRUITMENT ‘‘The Impact of dEncouragementT in the Development of Professionals for the NonProfit Service Sector,’’ by Michael D. Wiese. Services Marketing Quarterly 25, no. 3 (2004): 77–91.
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‘‘Critical to the success of the professional service sector is the ability to attract talent into the profession. In recent years there have been concerns about shortages of professionals in areas such as teaching, accounting, nursing, and even the ministry. . .This study reports on research to explore the shortage of pastors in a particular denomination. . .Results speak directly to marketing strategy to create a ‘‘culture of encouragement’’ at the congregational level. The lessons about the importance of encouragement can then be applied to other service professions’’ (abstract).
REFERENCE SERVICE ‘‘Librarians without Borders: Reaching Out to Students at a Campus Center,’’ by Triveni Kuchi, Laura Bowering Mullen, and Stephanie Tama-Bartels. Reference and User Services Quarterly 43, no. 4 (Summer 2004): 310–317. Rutgers library undertook a pilot study to investigate the need for library services at campus centers. The technology worked well, the location gave librarians good visibility, and users liked the convenience of the service. However, the study suggests that additional sites and greater publicity would both raise the level of use of this new service. ‘‘Online Chat Reference: Survey Results from Affiliates of Two Universities,’’ by Corey M. Johnson. Reference and User Services Quarterly 43, no. 3 (Spring 2004): 237–247. ‘‘. . .This study consisted of a survey carried out at two four-year public universities in the South Atlantic region. . . .Survey respondents reported strong prior use of face-to-face reference and a desire to use this service first when pursuing research topics. Awareness and use of the online chat reference service at each institution was comparatively low, but respondents forecasted the service would be among the most heavily used in ten years’’ (abstract). ‘‘To Chat Or Not to Chat — Taking Another Look at Virtual Reference, Part 1,’’ by Steve Coffman and Linda Arret. Online. Searcher 12, no. 7 (July– August 2004). Available: http://www.infotoday. com/searcher/jul04/arret_coffman.shtml (August 9, 2004). In his usual breezy, readable and provocative style, Coffman takes a look back at virtual reference to date. Many of the commercial answer services like AskJeeves have fallen by the wayside, as hundreds of libraries have established chat service. Demand, however, has failed to meet the supply. This is a very interesting article with lots of detailed examples and discussion of costs.
REFERENCE SOURCES ‘‘Decisions, Decisions, Decisions: Standards for Evaluating International Statistics Resources,’’ by Amy West. Journal of Government
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Information 29, no. 6 (November/December 2002): 365–370. ‘‘There is so much variation in construction and delivery of international statistical resources that articulating a single set of standards by which to judge them would be inappropriate. . . This article describes such a combination of standards, noting resources that exemplify them’’ (p. 365). ‘‘The Evolution and Impact of Legal Dictionaries,’’ by Roy M. Mersky. Legal Reference Services Quarterly 23, no. 1 (2004): 19–35. ‘‘The rich history of legal dictionaries offers fascinating insights into the evolution of legal thinking and also provides a better understanding of influences on the dynamic relationship between words and deeds. . .’’ (abstract). Using one recent acquisition by the Jamail Center for Legal Research, the author traces early publishing and the history of legal dictionaries.
SCHOLARLY COMMUNICATION ‘‘The Devil You DonTt Know: The Unexpected Future of Open Access Publishing,’’ by Joseph J. Esposito. Online. First Monday 9, no. 8 (August 2004). Available: http://www. firstmonday.org/issues/issue9_8/ (August 10, 2004). ‘‘. . .[T]he notion has arisen that access to the worldTs research publications could be made available to one and all for free, presumably by shifting the costs to other places in the value chain and disintermediating publishers, a circumstance called Open Access (OA) publishing. . . .[I]t appears more likely that Open Access will come about not through a revolution in the world of legacy publishing, but through upstart media built with the innate characteristics of the Internet in mind. . . . the overall cost of research publications will rise, though the costs will be borne by different players, primarily authors and their proxies’’ (abstract). ‘‘The Next Step in Scholarly Communication: Is the Traditional Journal Dead?’’ by Jeanne Galvin. Online. Electronic Journal of Academic and Special Librarianship 5, no. 1 (Spring 2004). Available: http://southernlibrarianship.icaap.org/ content/v05n01/galvin_j01.htm (August 9, 2004). This article provides a nice overview of the issues facing scholarly publishing, with a discussion of the traditional environment, new initiatives, hurdles, and future prospects. ‘‘Papers Wanted: Online Archives Run by Universities Struggle to Attract Material,’’ by Andrea L. Foster. Online. Chronicle of Higher Education 50, no. 42 (June 25, 2004): A37. Available: http:// chronicle.com (August 11, 2004). ‘‘Released in November 2002, the archive, DSpace, was seen by many in academe as a beacon for open-access scholarship. . .But the enterprise has failed to catch on with many of MIT’s own professors, who have been asked to voluntarily place their research papers, data sets,
and journal articles into the archive. University officials had hoped to have as many as 5,000 items in the archive by the fall of 2003. But now – eight months after that deadline – the archive contains only 3,911 items. And of the more than 100 research units at MIT that can contribute to DSpace, . . .only nine have.’’
Scientific Publications: Free for All? (HC 399-I). Online. Science and Technology Committee, United Kingdom Parliament. Available: http:// www.publications.parliament.uk/pa/cm/ cmsctech.htm (August 9, 2004). Following extensive parliamentary hearings in the UK on the crisis in scholarly communication that heard testimony from publishers, academics, and others, the parliamentary committee issued this report. It concluded ‘‘that the current model for scientific publishing is unsatisfactory. An increase in the volume of research output, rising prices and static library budgets mean that libraries are struggling to purchase subscriptions to all the scientific journals needed by their users. . .[We recommend] that all UK higher education institutions establish institutional repositories on which their published output can be stored and from which it can be read, free of charge, online. . ..[and]. . . that Research Councils and other Government funders mandate their funded researchers to deposit a copy of all of their articles in this way.’’ ‘‘A Tale of Two Journals,’’ by David Henige. Journal of Scholarly Publishing 35, no. 4 (July, 2004): 210–214. ‘‘Two models of pricing of historical journals are discussed, one thirty times as expensive as the other. This tale asks why this should be, and why librarians are willing to let it continue’’ (abstract).
SERIALS **The Nonsubscription Side of Periodicals: Changes in Library Operations and Costs between Print and Electronic Formats , by Roger C. Schonfeld, Donald W. King, Ann Okerson, and Eileen Gifford Fenton. Washington, D.C.: Council on Library and Information Resources, June 2004. 58 pp. Available: http://www.clir.org/pubs/abstract/ pub127abst.html or $20.00 (paper). ISBN 1932326-10-3.
This study examines ‘‘nonsubscription expenditures’’ for academic libraries faced with the migration to digital formats, based on data collected from eleven academic libraries. Not surprisingly, the costs of managing an electronic journal are found to be lower than those for the print counterpart, especially for smaller libraries. Serial management costs include collection development, negotiations and licensing, subscription processing, cataloging, physical processing, stacks maintenance, circulation and ** Denotes important and interesting item.
reference. However, much remains murky, especially the as yet unknown costs of archiving electronic journals over the long term. ‘‘Serials in the Park: Proceedings of the North American Serials Interest Group, Inc., 18th Annual Conference, June 26–29, 2003, Portland State University, Portland, Oregon,’’ edited by Patricia Sheldahl French and Richard Worthing. The Serials Librarian 46, nos. 1/2, 3/4 (2004): 356 pp. This monograph version is supplemented with an index to all of the Proceedings.
‘‘The twenty-nine participants interviewed indicated that interpersonal sources together with internally-produced print materials were relied on for the information needed for participation in community clubs and organizations; interpersonal sources to find answers to medical and financial questions; and printed resources for hobby-related information seeking. Findings related to computer use indicated that it is important when discussing older adults to distinguish between different stages of older age’’ (abstract).
SERVICES TO SPECIAL POPULATIONS ‘‘Assessing the Accessibility of Fifty United States Government Web Pages: Using Bobby to Check on Uncle Sam,’’ by Jim Ellison. Online. First Monday 9, no. 7 (July 2004). Available: http://www.firstmonday.org/issues/ issue9_7/ellison/index.html (August 10, 2004). ‘‘This study evaluates the current accessibility of U.S. Government Web pages for people with disabilities. Several Federal laws . . . require Web pages of government agencies to be accessible to people with disabilities. This investigation built on past studies that used the Web accessibility evaluation tool Bobby to assess various types of Web sites. The home pages of fifty U.S. government agencies were reviewed for accessibility based on Section 508 guidelines. This study establishes that the U.S. government has not met its accessibility goals’’ (abstract).
USER STUDIES ‘‘Older Adults and Their Information Seeking,’’ by Don A. Wicks. Behavioral and Social Sciences Librarian 22, no. 2 (2004): 1–26.
WORLD WIDE WEB ‘‘The Case of the Disappearing Article,’’ by Tony Greiner. Online. Library Journal (April 15, 2004). Available: http://www.libraryjournal. com/index.asp?layout=articlePrint & articleID= CA408331 (August 11, 2004). The author traces the disappearance of an online article in Time magazine that might be seen as politically embarrassing to President George Bush, using the incident to explore broader issues of information transience on the Web, the value of good research, and the need to retain information in an enduring format. Source: Rory Litwin Library Juice 7, no. 9 (April 30, 2004). Available: http://libr.org/Juice/ (August 11, 2004). Metadata in Practice, by Diane I. Hillman and Elaine L. Westbrooks. Chicago, IL: American Library Association, 2004. 304 pp. $50.00, member $45.00. ISBN: 0-8389-0882-9. ‘‘This book is not a guide to the options available to implementers. . .Part 1, dProject-Based Implementations,T brings together the work of a number of significant projects [and]. . .perhaps the most important question we have asked. . .is: dWhat would you have done differently, knowing what you know now?T Part II of this book, The
Future of Metadata dPart II, Development and practice,T moves beyond the lessons learned from the recent past and looks to the future of metadata’’ (pp. xv–xvi). Net Effects: How Librarians Can Manage the Unintended Consequences of the Internet, edited by Marylaine Block. Medford, NJ: Information Today, 2003. 380 pp. $39.50. ISBN: 1-57387171-0. [This book] ‘‘. . .brings together insights, stories, and real-world solutions from over forty of our most creative and innovative library colleagues. . ..[It] is an anthology of practical solutions to some of the problems created by the new Internet environment.’’ Topics include vendor and publisher selection and control of resources through aggregated packages, the decline of reading among youth, critical evaluation of the Web, using the preferred technology of users to deliver information, closing the digital divide, rising technology costs, and more. Reviewer: Joseph C. Harmon Serials Review 30, no. 2 (2004): 167–168. ‘‘New Measurements for Search Engine Evaluation Proposed and Tested,’’ by Liwen Vaughan. Information Processing and Management 40, no. 4 (2004): 677–691. ‘‘A set of measurements is proposed for evaluating Web search engine performance. . .An experiment was conducted to test these new measurements by applying them to a performance comparison of three commercial search engines: Google, AltaVista, and Teoma. . .Results show that the proposed measurements are able to distinguish search engine performance very well’’ (abstract). ‘‘Search Engine Coverage Bias: Evidence and Possible Causes,’’ by Liwen Vaughn and Mike Thelwall. Information Processing and Management 40, no. 4 (2004): 693–707. ‘‘In our study we tested for national biases in three major search engines and found significant differences in their coverage of commercial Web sites’’ (abstract).
List of Journals Cited in This Issue of the JAL Guide Acquisitions Librarian, 16, nos. 31/32 (2004) Ariadne, Issue 40 (July 2004) Behavioral & Social Sciences Librarian, 22, no. 2 (2004) Cataloging & Classification Quarterly, 37, nos. 3/4 (2004) Chronicle of Higher Education, 50, no. 42 (June 25, 2004) Collection Management, 28, nos. 1/2 (2003) Community College Journal of Research and Practice, 28, no. 7 (August 2004) Computers in Libraries, 24, no. 6 (June 2004) D-Lib Magazine, 10, nos. 7/8 (July/August 2004) Electronic Journal of Academic and Special Librarianship, 5, no. 1 (Spring 2004) First Monday, 9, no. 7 (July 2004)
First Monday, 9, no. 8 (August 2004) Information Processing & Management, 40, no. 4 (2004) Information Society, 20, no. 3 (July–August 2004) Journal of Access Services, 1, no. 4 (2003) Journal of Business & Finance Librarianship, 9, nos. 2/3 (2004) Journal of Business & Finance Librarianship, 9, no. 4 (2004) Journal of Government Information, 29, no. 6 (November/December 2002) Journal of Higher Education, 75, no. 4 (July/ August 2004) Journal of Interlibrary Loan, Document Delivery & Information Supply, 14, no. 3 (2004)
Journal of Library Administration, 40, nos. 1/2 (2004) Journal of Scholarly Publishing, 35, no. 4 (July 2004) Legal Reference Services Quarterly, 23, no. 1 (2004) Library Collections, Acquisitions, & Technical Services, 28, no. 2 (2004) Library Journal, (April 15, 2004) Library Juice, 7, no. 15 (July 16, 2004) New Review of Academic Librarianship, 9 (2003) portal: Libraries and the Academy, 4, no. 3 (July 2004) Reference & User Services Quarterly, 43, no. 3 (Spring 2004)
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Reference & User Services Quarterly, 43, no. 4 (Summer 2004) Research Strategies, 19, no. 2 (2003)
Science & Technology Libraries, 23, no. 4 (2002) Scout Report, 10, no. 25 (June 25, 2004) Searcher, 12, no. 7 (July–August 2004)
Serials Librarian, 46, nos. 1/2, 3/4 (2004) Serials Review, 30, no. 2 (2004) Services Marketing Quarterly, 25, no. 3 (2004)
Reviewer Index to the JAL Guide Carpenter, Kathryn H., 515
Harmon, Joseph C., 516
Pearson, Wanda, 515
Golian-Lui, Linda Maria, 515 Grinnell, Max, 513
Litwin, Rory, 517
Shaw, James T., 512 Sloan, Bernie, 514
Author Index to the JAL Guide Arret, Linda, 516 Baldwin, David A., 515 Baldwin, Virginia, 513 Beagle, Donald, 515 Bicknell-Holmes, Tracy, 515 Block, Marylaine, 517 Boudreau, Signe, 515 Christopher, Connie, 515 Chudnov, Daniel, 514 Cibbarelli, Pamela, 514 Clay, Melanie, 513 Coffman, Steve, 516 Croft, Janet Brennan, 514 Davis, Mitzi, 514 Dee, Jay R., 514 Dempsey, Lorcan, 513 Diamond, Wendy, 515 Dias-Bowie, Yvonne, 514 Dickson, Barry, 515 Elhard, K. C., 512 Ellison, Jim, 517 Engel, Kevin R., 515 Esposito, Joseph J., 516 Evans, G. Edward, 515 Feizabadi, Shahrooz, 513 Fenner, Audrey, 513
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Fenton, Eileen Gifford, 516 Fong, Yem S., 512 Fons, Theodore, 514 Foster, Andrea L., 516 Fox, Edward A., 513 French, Patricia Sheldahl, 517 Frumkin, Jeremy, 514 Galvin, Jeanne, 516 Giersch, Sarah, 513 Greenberg, Katherine, 514 Greiner, Tony, 517 Grover, Diane, 514 Henige, David, 516 Hillman, Diane I., 517 Jin, Quang, 512 Johnson, Corey M., 516 King, Donald W., 516 Klotz, Eugene A., 513 Kluken, Gary, 514 Kuchi, Triveni, 516
McKiernan, Gerry, 513 McMartin, Flora, 513 Meola, Marc, 514 Mersky, Roy M., 516 Moxley, Joseph M., 513 Mueller, Milton, 514 Mullen, Laura Bowering, 516 Murtagh, Jackie, 515 Norton, Frances, 515 Okerson, Ann, 516 Oppenheim, Michael R., 515 Perrault, Anna H., 513 Poilio, Howard R., 514 Quon, Tony K. S., 513 Raish, Martin H., 512 Roe, Sandra K., 513
Ladner, Betty, 515 Lavoie, Brian, 513 Lee, Leslie A., 512 Lentz, Becky, 514 Litwin, Rory, 513
Schonfeld, Roger C., 516 Shreeves, Edward, 513 Stanley, Tracey, 515 Steele, James R., 515 Steele, Linda, 515 Szkudlarek, Irene, 513
Massis, Bruce E., 515 Massy, William F., 513
Tama-Bartels, Stephanie, 516 Thelwall, Mike, 517
Thomas, Alan R., 513 Thomas, Sandra P., 514 Thompson, Charles L., 514 Vaughan, Liwen, 517 Walker, Henry M., 515 Ward, Patricia Layzell, 515
Ward, Suzanne M., 512 Weintraub, Jennifer, 514 Weisser, Christian R., 513 West, Amy, 516 Westbrooks, Elaine L., 517 Wicks, Don A., 517 Wiese, Michael D., 515 Wilcox, Matthew, 514
Williams, Caroline, 515 Worthing, Richard, 517 Wu, Michelle M., 512 Yee, Raymond, 514 Zemsky, Robert, 513
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The JAL Guide to the Professional Literature Laura Reiner and Allen Smith Available online 25 September 2004
‘‘The nineteen essays in this collection invite the reader to reflect on what librarians do in today’s academic library. . .This book earns the readerTs attention by providing impetus to think and rethink some of the fundamentals of why the academic library continues to matter, even in the face of rapid change and an uncertain future’’ (p. 169). The collection leans heavily towards library instruction. Reviewer: James T. Shaw Serials Review 30, no. 2 (2004): 169–170.
ACCESS SERVICES
The purpose of this Guide is to highlight for academic librarians the important articles, books, Web sites, and reviews that come to the attention of the editors. The articles, notes, and reviews summarized below are from within and without the library profession, and although international in scope, are limited to English language publications, excluding ERIC reports, dissertations, and books reviewed by the Journal. This is a highly selective review of the current literature and the editors welcome suggestions from readers [email protected].
‘‘The Changing Landscape for Electronic Resources: Content, Access, Delivery, and Legal Issues,’’ edited by Yem S. Fong and Suzanne M. Ward. Journal of Library Administration 40, nos. 1/2 (2004): 126 pp. ‘‘This collection of [seven] articles considers the effects and challenges of electronic content on resource sharing. To highlight the complexities of the electronic environment for resource sharing, the editors have included articles on copyright and licensing, open source software, international data standards, and scholarly publishing’’ (p. 1).
‘‘Personnel Management in Access Services: A General Overview of the Literature, 1990–2002,’’ by Leslie A. Lee and Michelle M. Wu. Journal of Access Services 1, no. 4 (2003): 5–44.
SUBJECT ACADEMIC LIBRARIES ACCESS SERVICES CATALOGING & CLASSIFICATION COLLECTION MANAGEMENT CONSERVATION & PRESERVATION DATABASES DIGITAL LIBRARIES DISSERTATIONS DISTANCE EDUCATION DIVERSITY DOCUMENT DELIVERY SYSTEMS ELECTRONIC RESOURCES HIGHER EDUCATION INFORMATION POLICY
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SUBJECT INFORMATION TECHNOLOGY LIBRARY INSTRUCTION MANAGEMENT MARKETING PERSONNEL & STAFF DEVELOPMENT RECRUITMENT REFERENCE SERVICE REFERENCE SOURCES SCHOLARLY COMMUNICATION SERIALS SERVICES TO SPECIAL POPULATIONS USER STUDIES WORLD WIDE WEB
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PAGE 514 514 515 515 515 515 516 516 516 516 517 517 517
‘‘A review of the literature indicates that there are many publications on or relating to library personnel administration; however, relatively few of them are dedicated to the narrow topic of access services. As such, this review encompasses literature that is general to the area of personnel management, with specific applications to access services in libraries’’ (abstract).
CATALOGING & CLASSIFICATION ‘‘Shifting Focus: Assessing Cataloging Service through Focus Groups,’’ by K. C. Elhard and Quang Jin. Library Collections, Acquisitions, and Technical Services 28, no. 2 (2004): 196– 204. ‘‘In this study, focus group meetings were held with departmental library personnel to gather data related to the perception of centralized cataloging
services in the decentralized library system at the University of Illinois at Urbana-Champaign. Participants requested clearer contact information, enhanced communication, and more education regarding policies, processes, and cataloging issues. In response, a new contact list is being developed, technical services librarians are reaching out as liaisons, and educational workshops are underway’’ (p. 196). **‘‘The Thesaurus: Review, Renaissance, and Revision,’’ themed issue edited by Sandra K. Roe and Alan R. Thomas. Cataloging and Classification Quarterly 37, nos. 3/4 (2004): 198 pp. With the upsurge in digital collection projects, this collection of articles is very timely indeed. Articles address history of the thesaurus, construction, consultants, evaluation, user comprehension and searching, a proposed thesaurus for the Web, software, multilingual subject access, and an interview with Amy J. Warner of NISOTs Thesaurus Development Team.
COLLECTION MANAGEMENT ‘‘National Library of Canada Survey of Holdings and Projected Growth,’’ by Tony K. S. Quon and Irene Szkudlarek. Library Collections, Acquisitions, and Technical Services 28, no. 2 (2004): 159–179. ‘‘In recognition of the many different collections, 95 format groups were identified and mapped onto 147,000 shelves and cabinet drawers. We report the number of items stored per linear foot (density) for many different collections. These are used to convert forecasted number of items in each format group to estimate the linear space requirement, and after considering a number of factors, these are translated into floor space requirements’’ (abstract).
‘‘The New Dynamics and Economics of Cooperative Collection Development: Part I,’’ conference papers edited by Edward Shreeves. Collection Management 28, nos. 1/2 (2003): 180 pp. This volume comprises papers presented at a CRL and ARL conference held in Atlanta, GA in November 2002. Entries include case studies of digital resource management at a number of large universities or multi-campus consortia. Of particular interest may be ‘‘The Role of WorldCat in Resources Sharing’’ by Anna H. Perrault (pp. 63– 75), and three articles on the economic aspects of shared digital collections (pp. 33–61).
‘‘A New Perspective on Reference Weeding and CD,’’ by Rory Litwin. Online. Library
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Juice 7, no. 15 (July 16, 2004). Available: http://libr.org/Juice/issues/vol7/LJ _ 7.15.html (August 9, 2004). ‘‘Accepting the web as a reference tool doesn’t mean *switching* to the web so much as it means freeing up shelf space for the kind of reference works whose compiled information will never be available on the web, effectively deepening our resources as reference librarians. In this sense the web and print can be seen as resources in cooperation, not in competition.’’ Selecting Materials for Library Collections, edited by Audrey Fenner. Binghamton, NY: Haworth Press, 2004. 271 pp. $29.95. ISBN: 0-7890-1520-8. Co-published as Acquisitions Librarian 16, nos. 31/32 (2004). This is a collection of articles on how to select for specific genres and disciplines, including music, art, Native America resources, Chinese studies, genealogy and local history, dental sciences, nursing, medical and health sciences, public health, exercise, sport and leisure, maritime sciences, economics, mental health, ‘‘new thought,’’ and media. The volume ends provocatively with ‘‘The Approval Plan: Selection Aid, Selection Substitute’’ by the editor.
CONSERVATION & PRESERVATION ‘‘Thirteen Ways of Looking at. . .Digital Preservation,’’ by Brian Lavoie and Lorcan Dempsey. Online. D-Lib Magazine 10, nos. 7/8 (July/August 2004). Available: http:// www.dlib.org/dlib/july04/lavoie/07lavoie.html (August 10, 2004). ‘‘. . .[T]he focus of digital preservation has shifted away from the need to take immediate action to drescueT threatened materials, and toward the realization that perpetuating digital materials over the long-term involves the observance of careful digital asset management practices diffused throughout the information lifecycle. This in turn requires us to look at digital preservation . . . as a process operating in concert with the full range of services supporting digital information environments, as well as the overarching economic, legal, and social contexts’’ (Introduction).
DATABASES ‘‘Online Ecological and Environmental Data,’’ themed issue edited by Virginia Baldwin. Science and Technology Libraries 23, no. 4 (2002): 111 pp. Articles in this issue address online data network development and management for global environmental change research. Gerry McKiernan offers an annotated bibliography of lesser-known data sources for this community (pp. 95–104).
DIGITAL LIBRARIES ‘‘If You Build It, Will They Come? Participant Involvement in Digital Libraries,’’ by Sarah Giersch, Eugene A. Klotz, Flora McMartin, et al. Online. D-Lib Magazine 10, nos. 7/8 (July/ August 2004). Available: http://www.dlib.org/ dlib/july04/giersch/07giersch.html (August 10, 2004). This article summarizes the recommendations that came out of a two-day workshop on participant involvement in digital libraries (PIDL), sponsored by the National Science Foundation (NSF) in February 2004. The 35 practitioners and project evaluators who participated have generated detailed strategies and recommendations; the full report is available at http://pidlworkshop.comm. nsdl.org.
DISSERTATIONS Electronic Theses and Dissertations: A Sourcebook for Educators, Students, and Librarians, edited by Edward A. Fox, Shahrooz Feizabadi, Joseph M. Moxley, and Christian R. Weisser. New York: Marcel Dekker, 2004. 414 pp. $79.75. ISBN: 0-8247-0973-X. This book on electronic theses and dissertations (ETDs) is in seven parts, addressing motivation (why bother?), NDLTD (a national digital library of ETDs), writing and design guidelines, various technologies, campus perspectives, the library perspective, and international views. This is a thorough examination of the current state of ETDs that will be useful for anyone new to the issues involved.
DISTANCE EDUCATION Online Journal of Distance Learning Administration. Online. State University of West Georgia. Available: http://www.westga.edu/ ~distance/jmain11.html (August 11, 2004). ‘‘. . .Started in 1998, the Online Journal of Distance Learning Administration is edited by Melanie Clay at the State University of West Georgia, along with a number of additional colleagues and an editorial board drawn from various colleges and universities around the United States. Here visitors can read the complete text of the journal all the way back to its inception in 1998, and submit feedback to the editorial team, or offer a piece for submission to the journal. Reviewer: Max Grinnell The Scout Report 10, no. 25 (June 25, 2004). Available: http://scout.wisc.edu/ (August 11, 2004). Thwarted Innovation: What Happened to eLearning and Why, by Robert Zemsky and William F. Massy. Online. The Learning Alliance,
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University of Pennsylvania, 2004. Available: http://www.irhe.upenn.edu/Docs/Jun2004/ ThwartedInnovation.pdf (August 10, 2004). The authors present the final report on The Weatherstation project, which tracked e-learning at six institutions in order to understand why it has not become ubiquitous as predicted. They conclude: ‘‘In a fundamental way, the boom-bust cycle in e-learning stemmed from an attempt to compress the process of innovation itself. The entrepreneursT enthusiasm produced too many new ventures pushing too many untested products—products that, in their initial form, turned out not to deliver as much value as promised. . .’’ Source: Bernie Sloan DIG_REF listserv (July 8, 2004).
DIVERSITY ‘‘dFly in the ButtermilkT: Descriptions of University Life by Successful Black Undergraduate Students at a Predominately White Southeastern University,’’ by Mitzi Davis, Yvonne Dias-Bowie, Katherine Greenberg, Gary Kluken, Howard R. Poilio, Sandra P. Thomas, and Charles L. Thompson. The Journal of Higher Education 75, no. 4 (July/ August 2004): 420–445. ‘‘Using in-depth phenomenological interviewing, 11 graduating seniors. . .were asked to describe salient incidents of their university experience. . .Dominant in student descriptions of their experiences were five themes: (1) ‘‘It happens every day’’. . .(2) ‘‘You have to initiate the conversation’’; (3) ‘‘They seem the same; I’m the one who’s different’’; (4) ‘‘I have to prove I’m worthy to be here’’; and (5) ‘‘Sometimes I’m not even here/ Sometimes I have to represent every black student’’ (abstract).
public domain and sources for electronic out-ofcopyright material, sources of permissions, and resources on the Web.
ELECTRONIC RESOURCES ‘‘The Innovative Electronic Resource Management System: A Development Partnership,’’ by Diane Grover and Theodore Fons. Serials Review 30, no. 2 (2004): 110–116. The authors, a librarian at University of Washington and a product manager at Innovative Interfaces, describe how the two organizations worked together to create an electronic resource management (ERM) system. The ERM tracks licensing and purchasing information, notes relationships among aggregators, publishers or vendors and the various resources, and displays selected information through the OPAC.
HIGHER EDUCATION ‘‘Turnover Intent in an Urban Community College: Strategies for Faculty Retention,’’ by Jay R. Dee. Community College Journal of Research and Practice 28, no. 7 (August 2004): 593–607. Although the author surveyed community college faculty, the findings have implications for other institutions as well. Dee found that ‘‘organizational support for innovation had the strongest effect on turnover intent. Faculty who reported higher levels of support for innovation were less likely to indicate intentions to leave’’ (abstract).
INFORMATION POLICY DOCUMENT DELIVERY SYSTEMS **‘‘Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan,’’ themed issue by Janet Brennan Croft. Journal of Interlibrary Loan, Document Delivery and Information Supply 14, no. 3 (2004): 81 pp. The rules governing the use and reuse of information are in flux, with the balance of power appearing to shift from consumers to publishers. This is a very useful collection on the legal aspects of electronic reserves and interlibrary loan (ILL). Chapters cover copyright basics, confidentiality, electronic reserves, and electronic delivery of ILL. Appendices include texts of relevant copyright laws, information on the
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‘‘Special Issue: Socio-Cultural Determinants of Communication and Information Policy,’’ edited by Milton Mueller and Becky Lentz. The Information Society 20, no. 3 (July– August 2004): 133 pp. ‘‘This special issue of TIS is intended to promote communication and information policy (CIP) research as a renewed object of scholarly investigation. It is also intended to encourage political engagement around CIP issues by scholars using a diverse set of analytical tools’’ (p. 155). The five diverse articles in this cover issue CIP, the history of CIP advocacy, language differences and CIP, and other topics.
INFORMATION TECHNOLOGY ‘‘ILS Software Update,’’ by Pamela Cibbarelli. Computers in Libraries 24, no. 7 (July/August 2004): 6–12.
In this annual buyerTs guide issue, Cibbarelli updates four articles on integrated library system (ILS) software published in 2003, with a useful chart comparing functions and features. Interestingly, the survey does not include Ex Libris’s Aleph 500.
‘‘Managing Computers for Staff and the Public,’’ feature section. Computers in Libraries 24, no. 6 (June 2004): 6–30. This issue contains four articles concerning software solutions for PC management, addressing: Linux-based solutions; the remote diagnostic and repair tool DameWare; implementing time-control software (especially needed where public computers are in short supply); and an overview of software management tools for libraries.
**‘‘Towards Library Groupware with Personalised Link Routing,’’ by Daniel Chudnov, Jeremy Frumkin, Jennifer Weintraub, Matthew Wilcox, and Raymond Yee. Online. Ariadne Issue 40 (July 2004). Available: http://www.ariadne.ac. uk/issue40/chudnov/ (August 10, 2004).
Under the rubric ‘‘Formalising Personal Collection Development,’’ the authors note the ‘‘increasing network-savvy of information consumers, always connected in multi-user gaming, chat, and file-sharing environments, symbolises a shift from a model of centralised collection development.’’ They propose a fascinating model for library ‘‘groupware’’ to enable interlinked information resources. These might include reference linking software such as SFX, bibliographic citation software such as EndNote, weblogs, and a host of other tools and sites.
LIBRARY INSTRUCTION **‘‘Chucking the Checklist: A Contextual Approach to Teaching Undergraduates WebSite Evaluation,’’ by Marc Meola. Online. portal: Libraries and the Academy 4, no. 3 (July 2004). Available by subscription from Project Muse: http://muse.jhu.edu/journals/ portal _libraries _and _the_ academy/ (August 11, 2004).
‘‘This paper criticizes the checklist model approach (authority, accuracy, objectivity, currency, coverage) to teaching undergraduates how to evaluate Web sites. The checklist model rests on faulty assumptions about the nature of information available through the Web, mistaken beliefs about student evaluation skills, and an exaggerated sense of librarian expertise in evaluating information. [It]. . . encourages a mechanistic way of evaluating that is at odds with critical thinking. A contextual approach is offered as an alternative. . .[that] uses three techniques: promoting peer-and editoriallyreviewed resources, comparison, and corrobo-
ration. The contextual approach promotes library resources, teaches information literacy, and encourages reasoned judgments of information quality.’’
‘‘A Model for Strategic Business Instruction,’’ by Signe Boudreau and Tracy BicknellHolmes. Research Strategies 19, no. 2 (2003): 148–162. The authors describe a library instruction program in business developed at the University of Nebraska-Lincoln that ‘‘combines the expertise of faculty members and utilizes active learning principles to improve skill development in research, communication, and teamwork. This article focuses on the modelTs evolution and three key features – recitations, collaboration, and reframed assignments – that other institutions may adapt.’’ **‘‘Research Exercises: A Sequenced Approach to Just-in-Time Information Literacy Instruction,’’ by Henry M. Walker and Kevin R. Engel. Research Strategies 19, no. 2 (2003): 135–147.
‘‘This paper describes a series of short research exercises that address [studentsT lack of critical evaluation of Web sources and research skills] and provide a vehicle for instruction. The approach integrates instruction in information literacy into an existing course and emphasizes active learning and just-in-time tutoring’’ (abstract). This is a very interesting piece.
‘‘Rethinking Online Instruction: From Content Transmission to Cognitive Immersion,’’ by Betty Ladner, Donald Beagle, James R. Steele, and Linda Steele. Reference and User Services Quarterly 43, no. 4 (Summer 2004): 329–337. ‘‘As faculty make greater use of Web-based instruction, pedagogical strategy sometimes evolves from the transmission of content to the creation of interactive courses that immerse students in the cognitive style of the discipline. One technique associated with this is the dclassroom flip.T Library instructional support for such courses may need to evolve from tool-based user guides toward saved searches and similar techniques that facilitate primary literature engagement’’ (abstract). The author describes the adaptation of a sample bibliographic instruction session.
‘‘Tell Me What You Want, What You Really, Really Want!’ Developing StudentsT Information Skills at Manchester Metropolitan University (MMU) Library, by Asking the Right Questions, and Giving the Right Answers,’’ by Jackie Murtagh and Caroline Williams. New Review of Academic Librarianship 9 (2003): 101–112. Librarians at Manchester Metropolitan University (UK) ran an InfoSkills Project in which they
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identified training needs, developed a training strategy and materials, and marketed their information skills service – using student focus groups to find out what students wanted (as opposed to what librarians felt they should want) and what sort of marketing would appeal to them.
MANAGEMENT Beyond the Basics: The Management Guide for Library and Information Professionals, by G. Edward Evans and Patricia Layzell Ward. New York: Neal-Schuman, 2003. 347 pp. $59.95. ISBN: 1-55570-476-X. Intended for middle managers, this book addresses ‘‘the complexities of institutional contexts, areas of responsibility, and interpersonal factors that comprise higher level management in information services. . .Beyond the Basics is a book to read through for professional development, to refer back to for solving specific management problems, and to begin searches using its excellent bibliographies. As a veteran reviewer, I found much to praise in terms of scope, content, and organization.’’ Reviewer: Kathryn H. Carpenter portal: Libraries and the Academy 4, no. 3 (July 2004): 433.
Empowering Your Library: A Guide to Improving Service, Productivity, and Participation, by Connie Christopher. Chicago: ALA, 2003. 75 pp. $30.00. ISBN: 0-8389-0858-6. ‘‘’’This book is a very quick and easy reference to share with coworkers and potential or first-time managers in all types of libraries. . .The book actually describes the implementation of empowerment, instead of just using it as a buzzword. The topic of employee motivation receives an entire chapter.’’ The reviewer found this section ‘‘enlightening and thought provoking’’ (p. 274). Reviewer: Wanda Pearson Reference and User Services Quarterly 43, no. 3 (Spring 2004): 274. Librarian Compensation Handbook: A Guide for Administrators, Librarians and Staff, by David A. Baldwin. Westport, CT: Libraries Unlimited, 2003. 356 pp. $52.25. ISBN: 1-56408-970-X. ‘‘The strength of this book is found in. . . the chapters "Wage Gap and Pay Equity," "Addressing Pay issues in Libraries," and "Compensation Administration in Libraries" [which] provide sound advice for the administrator trying to fairly manage an organization and equally sound advice for librarians or staff members interested in addressing a current compensation discrepancy. The chapter entitled "Laws Affecting Library Compensation" is especially well documented, organized, and written. This is the chapter that makes this publication a handbook for future reference.’’ Reviewer: Linda Maria Golian-Lui portal: Libraries and the Academy 4, no. 3 (July 2004): 437.
‘‘Library Project Management in a Collaborative Web-Based Working Environment,’’ by Tracey Stanley, Frances Norton, and Barry Dickson. New Review of Academic Librarianship 9 (2003): 70–83. This article describes how the University of Leeds Library used project management methodology (PMM) to run a series of major library projects, while conducting other projects using traditional planning mechanisms. The authors highlight the advantages of the PMM, particularly in the areas of monitoring progress, reporting, and internal communication within project teams.
MARKETING ‘‘Marketing Information: A Strategic Guide for Business and Finance Libraries, Part I,’’ by Wendy Diamond and Michael R. Oppenheim. Journal of Business and Finance Librarianship 9, nos. 2/3 (2004): 202 pp. ‘‘[This work] is intended as a resource for marketers and for those studying to be marketers. Its emphasis is on information, not on marketing itself. It is most assuredly not an encyclopedia or a handbook of marketing. Consider it a guided tour of the signposts and landmarks in the work of marketing information, highlighting the most important features but not covering everything’’ (p. xvii). In eight chapters the authors cover ‘‘Researching the Competitive Environment, Research about Customers, and Research for the Promotional Strategy’’ and an annotated bibliography of print and electronic sources of marketing information. Part II of this work appears in Journal of Business & Finance Librarianship, 9, no. 4 (2004) 205–299.
PERSONNEL & STAFF DEVELOPMENT The Practical Library Trainer, by Bruce E. Massis. Binghamton, NY: Haworth Press, 2004. 117 pp. $17.95 (paper). ISBN: 0-78902268-0. This book covers all aspects of training for the administrator. Chapters cover preparing the staff, recruitment and retention, program components, budgeting, blended learning, in-house training, conferences, e-training, evaluation, and planning for the future. Massis concludes with a case study of the Southeast Florida Library Information Network training program. Appendices include an evaluation questionnaire, sample user survey, and training bibliographies.
RECRUITMENT ‘‘The Impact of dEncouragementT in the Development of Professionals for the NonProfit Service Sector,’’ by Michael D. Wiese. Services Marketing Quarterly 25, no. 3 (2004): 77–91.
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‘‘Critical to the success of the professional service sector is the ability to attract talent into the profession. In recent years there have been concerns about shortages of professionals in areas such as teaching, accounting, nursing, and even the ministry. . .This study reports on research to explore the shortage of pastors in a particular denomination. . .Results speak directly to marketing strategy to create a ‘‘culture of encouragement’’ at the congregational level. The lessons about the importance of encouragement can then be applied to other service professions’’ (abstract).
REFERENCE SERVICE ‘‘Librarians without Borders: Reaching Out to Students at a Campus Center,’’ by Triveni Kuchi, Laura Bowering Mullen, and Stephanie Tama-Bartels. Reference and User Services Quarterly 43, no. 4 (Summer 2004): 310–317. Rutgers library undertook a pilot study to investigate the need for library services at campus centers. The technology worked well, the location gave librarians good visibility, and users liked the convenience of the service. However, the study suggests that additional sites and greater publicity would both raise the level of use of this new service. ‘‘Online Chat Reference: Survey Results from Affiliates of Two Universities,’’ by Corey M. Johnson. Reference and User Services Quarterly 43, no. 3 (Spring 2004): 237–247. ‘‘. . .This study consisted of a survey carried out at two four-year public universities in the South Atlantic region. . . .Survey respondents reported strong prior use of face-to-face reference and a desire to use this service first when pursuing research topics. Awareness and use of the online chat reference service at each institution was comparatively low, but respondents forecasted the service would be among the most heavily used in ten years’’ (abstract). ‘‘To Chat Or Not to Chat — Taking Another Look at Virtual Reference, Part 1,’’ by Steve Coffman and Linda Arret. Online. Searcher 12, no. 7 (July– August 2004). Available: http://www.infotoday. com/searcher/jul04/arret_coffman.shtml (August 9, 2004). In his usual breezy, readable and provocative style, Coffman takes a look back at virtual reference to date. Many of the commercial answer services like AskJeeves have fallen by the wayside, as hundreds of libraries have established chat service. Demand, however, has failed to meet the supply. This is a very interesting article with lots of detailed examples and discussion of costs.
REFERENCE SOURCES ‘‘Decisions, Decisions, Decisions: Standards for Evaluating International Statistics Resources,’’ by Amy West. Journal of Government
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Information 29, no. 6 (November/December 2002): 365–370. ‘‘There is so much variation in construction and delivery of international statistical resources that articulating a single set of standards by which to judge them would be inappropriate. . . This article describes such a combination of standards, noting resources that exemplify them’’ (p. 365). ‘‘The Evolution and Impact of Legal Dictionaries,’’ by Roy M. Mersky. Legal Reference Services Quarterly 23, no. 1 (2004): 19–35. ‘‘The rich history of legal dictionaries offers fascinating insights into the evolution of legal thinking and also provides a better understanding of influences on the dynamic relationship between words and deeds. . .’’ (abstract). Using one recent acquisition by the Jamail Center for Legal Research, the author traces early publishing and the history of legal dictionaries.
SCHOLARLY COMMUNICATION ‘‘The Devil You DonTt Know: The Unexpected Future of Open Access Publishing,’’ by Joseph J. Esposito. Online. First Monday 9, no. 8 (August 2004). Available: http://www. firstmonday.org/issues/issue9_8/ (August 10, 2004). ‘‘. . .[T]he notion has arisen that access to the worldTs research publications could be made available to one and all for free, presumably by shifting the costs to other places in the value chain and disintermediating publishers, a circumstance called Open Access (OA) publishing. . . .[I]t appears more likely that Open Access will come about not through a revolution in the world of legacy publishing, but through upstart media built with the innate characteristics of the Internet in mind. . . . the overall cost of research publications will rise, though the costs will be borne by different players, primarily authors and their proxies’’ (abstract). ‘‘The Next Step in Scholarly Communication: Is the Traditional Journal Dead?’’ by Jeanne Galvin. Online. Electronic Journal of Academic and Special Librarianship 5, no. 1 (Spring 2004). Available: http://southernlibrarianship.icaap.org/ content/v05n01/galvin_j01.htm (August 9, 2004). This article provides a nice overview of the issues facing scholarly publishing, with a discussion of the traditional environment, new initiatives, hurdles, and future prospects. ‘‘Papers Wanted: Online Archives Run by Universities Struggle to Attract Material,’’ by Andrea L. Foster. Online. Chronicle of Higher Education 50, no. 42 (June 25, 2004): A37. Available: http:// chronicle.com (August 11, 2004). ‘‘Released in November 2002, the archive, DSpace, was seen by many in academe as a beacon for open-access scholarship. . .But the enterprise has failed to catch on with many of MIT’s own professors, who have been asked to voluntarily place their research papers, data sets,
and journal articles into the archive. University officials had hoped to have as many as 5,000 items in the archive by the fall of 2003. But now – eight months after that deadline – the archive contains only 3,911 items. And of the more than 100 research units at MIT that can contribute to DSpace, . . .only nine have.’’
Scientific Publications: Free for All? (HC 399-I). Online. Science and Technology Committee, United Kingdom Parliament. Available: http:// www.publications.parliament.uk/pa/cm/ cmsctech.htm (August 9, 2004). Following extensive parliamentary hearings in the UK on the crisis in scholarly communication that heard testimony from publishers, academics, and others, the parliamentary committee issued this report. It concluded ‘‘that the current model for scientific publishing is unsatisfactory. An increase in the volume of research output, rising prices and static library budgets mean that libraries are struggling to purchase subscriptions to all the scientific journals needed by their users. . .[We recommend] that all UK higher education institutions establish institutional repositories on which their published output can be stored and from which it can be read, free of charge, online. . ..[and]. . . that Research Councils and other Government funders mandate their funded researchers to deposit a copy of all of their articles in this way.’’ ‘‘A Tale of Two Journals,’’ by David Henige. Journal of Scholarly Publishing 35, no. 4 (July, 2004): 210–214. ‘‘Two models of pricing of historical journals are discussed, one thirty times as expensive as the other. This tale asks why this should be, and why librarians are willing to let it continue’’ (abstract).
SERIALS **The Nonsubscription Side of Periodicals: Changes in Library Operations and Costs between Print and Electronic Formats , by Roger C. Schonfeld, Donald W. King, Ann Okerson, and Eileen Gifford Fenton. Washington, D.C.: Council on Library and Information Resources, June 2004. 58 pp. Available: http://www.clir.org/pubs/abstract/ pub127abst.html or $20.00 (paper). ISBN 1932326-10-3.
This study examines ‘‘nonsubscription expenditures’’ for academic libraries faced with the migration to digital formats, based on data collected from eleven academic libraries. Not surprisingly, the costs of managing an electronic journal are found to be lower than those for the print counterpart, especially for smaller libraries. Serial management costs include collection development, negotiations and licensing, subscription processing, cataloging, physical processing, stacks maintenance, circulation and ** Denotes important and interesting item.
reference. However, much remains murky, especially the as yet unknown costs of archiving electronic journals over the long term. ‘‘Serials in the Park: Proceedings of the North American Serials Interest Group, Inc., 18th Annual Conference, June 26–29, 2003, Portland State University, Portland, Oregon,’’ edited by Patricia Sheldahl French and Richard Worthing. The Serials Librarian 46, nos. 1/2, 3/4 (2004): 356 pp. This monograph version is supplemented with an index to all of the Proceedings.
‘‘The twenty-nine participants interviewed indicated that interpersonal sources together with internally-produced print materials were relied on for the information needed for participation in community clubs and organizations; interpersonal sources to find answers to medical and financial questions; and printed resources for hobby-related information seeking. Findings related to computer use indicated that it is important when discussing older adults to distinguish between different stages of older age’’ (abstract).
SERVICES TO SPECIAL POPULATIONS ‘‘Assessing the Accessibility of Fifty United States Government Web Pages: Using Bobby to Check on Uncle Sam,’’ by Jim Ellison. Online. First Monday 9, no. 7 (July 2004). Available: http://www.firstmonday.org/issues/ issue9_7/ellison/index.html (August 10, 2004). ‘‘This study evaluates the current accessibility of U.S. Government Web pages for people with disabilities. Several Federal laws . . . require Web pages of government agencies to be accessible to people with disabilities. This investigation built on past studies that used the Web accessibility evaluation tool Bobby to assess various types of Web sites. The home pages of fifty U.S. government agencies were reviewed for accessibility based on Section 508 guidelines. This study establishes that the U.S. government has not met its accessibility goals’’ (abstract).
USER STUDIES ‘‘Older Adults and Their Information Seeking,’’ by Don A. Wicks. Behavioral and Social Sciences Librarian 22, no. 2 (2004): 1–26.
WORLD WIDE WEB ‘‘The Case of the Disappearing Article,’’ by Tony Greiner. Online. Library Journal (April 15, 2004). Available: http://www.libraryjournal. com/index.asp?layout=articlePrint & articleID= CA408331 (August 11, 2004). The author traces the disappearance of an online article in Time magazine that might be seen as politically embarrassing to President George Bush, using the incident to explore broader issues of information transience on the Web, the value of good research, and the need to retain information in an enduring format. Source: Rory Litwin Library Juice 7, no. 9 (April 30, 2004). Available: http://libr.org/Juice/ (August 11, 2004). Metadata in Practice, by Diane I. Hillman and Elaine L. Westbrooks. Chicago, IL: American Library Association, 2004. 304 pp. $50.00, member $45.00. ISBN: 0-8389-0882-9. ‘‘This book is not a guide to the options available to implementers. . .Part 1, dProject-Based Implementations,T brings together the work of a number of significant projects [and]. . .perhaps the most important question we have asked. . .is: dWhat would you have done differently, knowing what you know now?T Part II of this book, The
Future of Metadata dPart II, Development and practice,T moves beyond the lessons learned from the recent past and looks to the future of metadata’’ (pp. xv–xvi). Net Effects: How Librarians Can Manage the Unintended Consequences of the Internet, edited by Marylaine Block. Medford, NJ: Information Today, 2003. 380 pp. $39.50. ISBN: 1-57387171-0. [This book] ‘‘. . .brings together insights, stories, and real-world solutions from over forty of our most creative and innovative library colleagues. . ..[It] is an anthology of practical solutions to some of the problems created by the new Internet environment.’’ Topics include vendor and publisher selection and control of resources through aggregated packages, the decline of reading among youth, critical evaluation of the Web, using the preferred technology of users to deliver information, closing the digital divide, rising technology costs, and more. Reviewer: Joseph C. Harmon Serials Review 30, no. 2 (2004): 167–168. ‘‘New Measurements for Search Engine Evaluation Proposed and Tested,’’ by Liwen Vaughan. Information Processing and Management 40, no. 4 (2004): 677–691. ‘‘A set of measurements is proposed for evaluating Web search engine performance. . .An experiment was conducted to test these new measurements by applying them to a performance comparison of three commercial search engines: Google, AltaVista, and Teoma. . .Results show that the proposed measurements are able to distinguish search engine performance very well’’ (abstract). ‘‘Search Engine Coverage Bias: Evidence and Possible Causes,’’ by Liwen Vaughn and Mike Thelwall. Information Processing and Management 40, no. 4 (2004): 693–707. ‘‘In our study we tested for national biases in three major search engines and found significant differences in their coverage of commercial Web sites’’ (abstract).
List of Journals Cited in This Issue of the JAL Guide Acquisitions Librarian, 16, nos. 31/32 (2004) Ariadne, Issue 40 (July 2004) Behavioral & Social Sciences Librarian, 22, no. 2 (2004) Cataloging & Classification Quarterly, 37, nos. 3/4 (2004) Chronicle of Higher Education, 50, no. 42 (June 25, 2004) Collection Management, 28, nos. 1/2 (2003) Community College Journal of Research and Practice, 28, no. 7 (August 2004) Computers in Libraries, 24, no. 6 (June 2004) D-Lib Magazine, 10, nos. 7/8 (July/August 2004) Electronic Journal of Academic and Special Librarianship, 5, no. 1 (Spring 2004) First Monday, 9, no. 7 (July 2004)
First Monday, 9, no. 8 (August 2004) Information Processing & Management, 40, no. 4 (2004) Information Society, 20, no. 3 (July–August 2004) Journal of Access Services, 1, no. 4 (2003) Journal of Business & Finance Librarianship, 9, nos. 2/3 (2004) Journal of Business & Finance Librarianship, 9, no. 4 (2004) Journal of Government Information, 29, no. 6 (November/December 2002) Journal of Higher Education, 75, no. 4 (July/ August 2004) Journal of Interlibrary Loan, Document Delivery & Information Supply, 14, no. 3 (2004)
Journal of Library Administration, 40, nos. 1/2 (2004) Journal of Scholarly Publishing, 35, no. 4 (July 2004) Legal Reference Services Quarterly, 23, no. 1 (2004) Library Collections, Acquisitions, & Technical Services, 28, no. 2 (2004) Library Journal, (April 15, 2004) Library Juice, 7, no. 15 (July 16, 2004) New Review of Academic Librarianship, 9 (2003) portal: Libraries and the Academy, 4, no. 3 (July 2004) Reference & User Services Quarterly, 43, no. 3 (Spring 2004)
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Reference & User Services Quarterly, 43, no. 4 (Summer 2004) Research Strategies, 19, no. 2 (2003)
Science & Technology Libraries, 23, no. 4 (2002) Scout Report, 10, no. 25 (June 25, 2004) Searcher, 12, no. 7 (July–August 2004)
Serials Librarian, 46, nos. 1/2, 3/4 (2004) Serials Review, 30, no. 2 (2004) Services Marketing Quarterly, 25, no. 3 (2004)
Reviewer Index to the JAL Guide Carpenter, Kathryn H., 515
Harmon, Joseph C., 516
Pearson, Wanda, 515
Golian-Lui, Linda Maria, 515 Grinnell, Max, 513
Litwin, Rory, 517
Shaw, James T., 512 Sloan, Bernie, 514
Author Index to the JAL Guide Arret, Linda, 516 Baldwin, David A., 515 Baldwin, Virginia, 513 Beagle, Donald, 515 Bicknell-Holmes, Tracy, 515 Block, Marylaine, 517 Boudreau, Signe, 515 Christopher, Connie, 515 Chudnov, Daniel, 514 Cibbarelli, Pamela, 514 Clay, Melanie, 513 Coffman, Steve, 516 Croft, Janet Brennan, 514 Davis, Mitzi, 514 Dee, Jay R., 514 Dempsey, Lorcan, 513 Diamond, Wendy, 515 Dias-Bowie, Yvonne, 514 Dickson, Barry, 515 Elhard, K. C., 512 Ellison, Jim, 517 Engel, Kevin R., 515 Esposito, Joseph J., 516 Evans, G. Edward, 515 Feizabadi, Shahrooz, 513 Fenner, Audrey, 513
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Fenton, Eileen Gifford, 516 Fong, Yem S., 512 Fons, Theodore, 514 Foster, Andrea L., 516 Fox, Edward A., 513 French, Patricia Sheldahl, 517 Frumkin, Jeremy, 514 Galvin, Jeanne, 516 Giersch, Sarah, 513 Greenberg, Katherine, 514 Greiner, Tony, 517 Grover, Diane, 514 Henige, David, 516 Hillman, Diane I., 517 Jin, Quang, 512 Johnson, Corey M., 516 King, Donald W., 516 Klotz, Eugene A., 513 Kluken, Gary, 514 Kuchi, Triveni, 516
McKiernan, Gerry, 513 McMartin, Flora, 513 Meola, Marc, 514 Mersky, Roy M., 516 Moxley, Joseph M., 513 Mueller, Milton, 514 Mullen, Laura Bowering, 516 Murtagh, Jackie, 515 Norton, Frances, 515 Okerson, Ann, 516 Oppenheim, Michael R., 515 Perrault, Anna H., 513 Poilio, Howard R., 514 Quon, Tony K. S., 513 Raish, Martin H., 512 Roe, Sandra K., 513
Ladner, Betty, 515 Lavoie, Brian, 513 Lee, Leslie A., 512 Lentz, Becky, 514 Litwin, Rory, 513
Schonfeld, Roger C., 516 Shreeves, Edward, 513 Stanley, Tracey, 515 Steele, James R., 515 Steele, Linda, 515 Szkudlarek, Irene, 513
Massis, Bruce E., 515 Massy, William F., 513
Tama-Bartels, Stephanie, 516 Thelwall, Mike, 517
Thomas, Alan R., 513 Thomas, Sandra P., 514 Thompson, Charles L., 514 Vaughan, Liwen, 517 Walker, Henry M., 515 Ward, Patricia Layzell, 515
Ward, Suzanne M., 512 Weintraub, Jennifer, 514 Weisser, Christian R., 513 West, Amy, 516 Westbrooks, Elaine L., 517 Wicks, Don A., 517 Wiese, Michael D., 515 Wilcox, Matthew, 514
Williams, Caroline, 515 Worthing, Richard, 517 Wu, Michelle M., 512 Yee, Raymond, 514 Zemsky, Robert, 513
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