Managing consultants: How to choose and work with consultants

Managing consultants: How to choose and work with consultants

PATRICKT. HARKER(ed.), Kluwer Academic (1995), 507 pp., £85.00. A summary of key points for management would be invaluable. No doubt these will emerge...

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PATRICKT. HARKER(ed.), Kluwer Academic (1995), 507 pp., £85.00. A summary of key points for management would be invaluable. No doubt these will emerge in due course? A much more readable approach to these important issues is taken in the 11 papers in

useful summary of the latest statistical information available on a wide range of activities (transport, education, housing, health, demography, environment and other key sectors of the economy) in London is contained in London

95, Volume 1, London Research Centre The Death and Life of the American (1995), 175 pp., £29.00. Environmental Quality Movement, ROBERT E. COLE issues continue to merit attention, (ed.), Oxford University Press (1995), including Trading with the Environ242 pp., £18.99. While the special qual- ment: Ecology, Economics, Institutions ity challenges of one sector are usefully and Policy, THOMASANDERSSON,CARL covered in Advancing Quality: Total FOLKEand STEFANNYSTROM,Earthscan Quality Management in the National (1995), 140 pp., £29.95 (hb), £13.95 Health Service, RICHARDJoss and MAU- (sb). Examines both the dependence

and the effects of international trade on the earth's life support systems and discusses ways in which trading regulations could be adapted to promote ecologically sustainable economic development. The specific issues involved in the development and implementation of an environmental management system (EMS) are covered in Environmental Management Systems: Principles and Practice, DAVID HUNT and CATHERINE JOHNSON, McGraw-Hill (1995), 299 pp., £34.95. The three volumes of Environmental Policy in an International Context have Management: New Directions, New been developed by the Dutch and BritPerspectives, RICHARDTEAREand COLIN ish Open Universities. They take a critiARMISTEAD (eds), Cassell (1995), cal and analytical look at contemporary £45.00. (An interesting collection of environmental issues and the first, Perapproximately 300 pages, but no page spectives, PIETERGLASBERGENand ANDnumbers or index. Pity.) REWBLOWERS(eds), Arnold (1995), 193 pp., £17.99, discusses why the international environmental problems have become politically important.

RICE KOGAN, Open University Press (1995), 215 pp., £40.00 (hb), £14.99 (sb). The importance of teamworking and information-sharing in developing best-practice techniques for product development is outlined in Strategies for World Class Products, MLKEFAIRISH, The Design Council/Gower (1995), 110 pp., £28.50. "Success means never standing still and change is not a race with a fixed start and finish." Some useful case material but pity it is so relatively expensive. Tile specific challenges of the service sector are considered by 74 brief papers in Services

Norton (1995), 317 pp., £.9.95.

Managing Consultants: How to Choose and Work with Consultants, IGOR S.

A controversal and provocative analysis of recent trends and the outlook for the US economy. The changes in Eastern Europe certainly leave no room for complacency in the West. Another argument for action is contained in Div-

POPOVICH, Random House (1995), 164 pp., £17.99.

Norton (1995), 443 pp., £9.50. Two other aspects of future trends that rarely get the attention they deserve are challengingly covered in People who Count:

Population and Politics, Women and Children, DOROTHY STEIN, Earthscan (1995), 238 pp., £13.95. And The Future Does Not Compute: Transcending the Machines in our Midst, STEPHEN L. TALBOTT, O'Reilly and Associates (1995), 481 pp., £16.95. A

Performance Consulting: Moving Beyond Training, DANA GAINES ROBINSON and JAMESC. ROBINSON,BerrettKoehler (1995), 352 pp., £19.95.

Overdrive: Managing in Crisis-Filled Times, MICHAEL SILVA and TERRY MCGANN, Wiley (1995), 250 pp., £21.95. Practical lessons in strategic crisis management. Well worth reading but, in essence, the reason why a crisis occurs in the first place is usually that the internal contradictions of a power driven organization are faced with the need for a greater sense of long-term responsibility.

A number of valuable futures focused publications have become available recently, including World Futures and

the United Nations: an Annotated Guide to 250 Recent Books an d Reports, MICHAELMARIEN(ed.), (1995), 116 pp., $25.00; Future Survey Annual 1995, MICHAELMARIEN(ed.), (1995), 191 pp., $35.00; Prep 21 Course Program Guide:

a Selection of Future-Orietated Courses~Programs, H. F. DIDSBURY (ed.),

Silent Depression: Twenty-Five Years of Wage Squeeze and Middle-Class Decline, WALLACEC. PETERSON, W.W.

ided We Fall: Gambling with History in the Nineties, HAYNES JOHNSON, W.W.

Change in Organizations, COLIN CARNALL,Prentice Hall (1995), 240 pp., £20.95. But the book itself did not mention the subject, which was a pity as most change managers, in fact, operate as internal consultants. How to convert training professionals into 'performance consultants' is discussed in

A valuable manual for client companies who use management consultants. Getting value from this relationship is not easy but it is essential for the future of many organizations and individuals. One very specialist dimension of the consulting relationship is considered in Learning Con-

sultation: a Systemic Framework, DAVID CAMPBELL,Karnac Books (1995), 162 pp., £16.95. Consultants are (or should be) catalysts for learning, and this volume attempts to improve the effectiveness of this process. Most of the work of consultants is concerned with the issues addressed in Managing

(1994), 166 pp., $35.00. All produced by the World Future Society.

World Disasters Report 1995, International Federation of Red Cross and Red Crescent Societies (1995), 160 pp., £33.25. Available in six languages. Both a horror story and a cause for optimism. The organization has 274,000 staff world wide, 128 million volunteers and a turnover of £11 billion. Full text available on the Internet. Other global issues are addressed in Who Will Feed China:

Wake-up Call for a Small Planet, LESTER R. BROWN, W.W. Norton (1995)/World Watch Institute, 163 pp., $8.95; The Foresight Principle: Cultural Recovery in the 21st Century, RICHARD

Long Range Planning Vol. 29

August 1996