Maximizing Therapist Effectiveness with Geriatric Hand Patients

Maximizing Therapist Effectiveness with Geriatric Hand Patients

Maximizing Therapist Effectiveness with Geriatric Hand Patients Cynthia Cooper, MFA, MA, OTR, CHT ABSTRACT: The "graying of America" is resulting in ...

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Maximizing Therapist Effectiveness with Geriatric Hand Patients Cynthia Cooper, MFA, MA, OTR, CHT

ABSTRACT: The "graying of America" is resulting in higher proportions of older persons utilizing the health care system. Current trends indicate that the geriatric population represents a growing portion of the hand therapy patient population . Appreciating the unique needs of the geriatric hand patient and developing an appropriate treatment program require special interventions that may seem unappealing due to the likelihood of prolonged initial treatment time. However, such steps can strongly enhance therapist effectiveness, patient compliance, and ultimate outcome. The purposes of this paper are: (1) to address frustrations that may be encountered in the treatment of some elderly hand patients; (2) to introduce the reader to the phenomenon of age bias; (3) to present a well-accepted and effective assessment tool of memory, orientation, and ability to follow commands as these competencies pertain to hand therapy; (4) to address concepts in the gerontology literature that can be applied clinically as treatment gUidelines to boost treatment effectiveness; and, finally, (5) to suggest communication techniques to use with the elderly hand patient. Maximizing therapist effectiveness with geriatric hand patients will serve to reinforce the dignity and value of this unique population.

ast year I treated a 66-year-old right-handdominant woman with a diagnosis of metaL carpophalangeal (MP) arthroplasties of the right in-

reflect the most rapidly growing segment of the U.S. population. 2 Chronic degenerative diseases have surpassed infectious diseases as the major health threat in our nation. 3 Thus, the geriatric population represents a growing portion of the hand therapy patient population . Acknowledging the unique needs of this group and individualizing an effective program require special considerations that may prolong initial treatent time but can strongly enhance therapist effectiveness, patient compliance, and ultimate clinical outcome.

Clinical Instructor, University of Southern California, Department of Occupational Therapy, Los Angeles, California

dex through little fingers secondary to rheumatoid arthritis. She came to therapy one day, having somehow applied her dynamic MP flexion loops to accomplish MP extension instead of flexion, convoluting the strap attachment and practically turning the soft components inside out. She could not demonstrate "simple" isolated exercises accurately and could not remember to refer to her written instructions for direction or help. Surprisingly frequently I see volar digital gutter splints incorrectly applied dorsally instead of volarly by older patients. Also, I have been struck by unexpected difficulty with placement and strap closure of relatively simple, hand-based splints . Conversely, I have also treated some quite elderly patients who demonstrated excellent understanding and followthrough with more complicated splint use and home exercises.

STATISTICS ON AGING People who are 65 years of age or older comprise 12% of the population of the United States. 1 The oldest-old, defined as those at least 85 years of age,

PURPOSE The purposes of this paper are: (1) to address frustrations that may be encountered in the treatment of some elderly hand patients; (2) to introduce the reader to the phenomenon of age bias; (3) to present a well-accepted and effective assessment tool of memory, orientation, and ability to follow commands as these competencies pertain to hand therapy; (4) to address concepts in the gerontology literature that can be applied clinically as treatment guidelines to boost treatment effectiveness; and, finally, (5) to suggest communication techniques to use with the elderly hand patient. Maximizing therapist effectiveness with geriatric hand patients will serve to reinforce the dignity and value of this unique population.

Adapted from a paper presented at the 14th Annual Meeting of the American Society of Hand Therapists, Orlando, Florida, September 26-29, 1991.

FRUSTRATIONS

Correspondence and reprint requests to Cynthia Cooper, MFA, MA, OTR, CHT, University of Southern California, Department of Occupational Therapy, 2250 Alcazar Street, CSA 203, Los Angeles, CA 90033.

The gerontology literature is rich with articles and studies documenting age-related decline in the speed of cognitive processing.4-10 Cognitive sympJuly-September 1993

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toms may be the first signs of mental deterioratio~, leading to progressive manifestations such as a~xI­ ety, agitation, and behavioral outb.urstsY Hean~g loss can result in significant emotIonal and socIal problems and communication barriers.12 All sensory functions slow with age. 13 In addition, wound healing may be slower: studies have shown that ag~d mice demonstrated slower wound closure than dId young mice. 14 Behavior in general becomes slower with age,IS which can be challenging to a busy, overbooked therapist. Older people may have diffi~ulty ignoring ~r­ relevant stimuli such as ambient nOIse, mtertherapist dialogue and other therapist interruptions. 16 Some older ad~lts have been found to use less effective problem-solving strategies, seem to lack recognition of the value of problem-solving strategies, and ask questions of lower effectiveness. I7 Many of our older han? patients may ~e d~­ pressed. According to the hterature, depressIOn IS the most frequent functional disorder among the elderly.18 . Physical performance generally decreases WIth age. 19 Skills that are used infrequently are most affected by age. 20 Elderly patients may occasionally seem to be "crotchety" (i.e., painful or lonely) and "stubborn" and "noncompliant" (i.e., uncomfortable relinquishing their independence). Age bias against elderly people may be reflec~ed in our caregiving. Societal biases toward, negatIve perceptions about, and stereotyp~s of eld~rly people have contributed to age segregatIon. SOCIal dIstance has fostered the devaluing of older people21 and underscores the need for geriatric training among health professionals. 22

MINI-MENTAL STATE EXAMINATION The Mini-Mental State Examination (MMS)23 (Appendix A) is a simple, reliable, and valid assessment tool that can be administered by a lay person. It requires 5 to 10 minutes to administer. It focuses on cognitive aspects; it does not address mood. There are two sections to the MMS: (1) vocal response entailing orientation, memory, and ~ttention; and (2) naming, following verbal and wntten comm~nds, spontaneously writing a sentence, and ~opymg a complex polygon. The MMS has bee~ stu.dIed ex~en­ sively, and there is copious informatIon m the hterature substantiating its use. 1 ,11,24-27 According to its authors, Folstein et al.,23 the MMS "makes more objective what is commonly a vague and subjective impression of cognitive disability" (p. 195). Low performance on the MMS can signal the need for social support in general. I suggest that performance on the MMS .reveals a valuable indicator of possible obstacles WIth hand therapy follow-through and compliance, identifi~~ learning strengths versus limitations, and ~hus faCIhtates generation of realistic and appropnate hand therapy treatment goals. It may also be a useful preoperative screening tool. 206

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Candidates Ideally, the MMS is a good screening tool for any patient who appears to have memory problems or who demonstrates extra "creativity" and/or bizarreness with interpretation of instructions or splint application. The MMS may reveal meaningful findings with any patient who is not complying, particularly the patient who seems to be trying but cannot demonstrate accurately. Maximum score on the MMS is 30. A score of less than 24 indicates some cognitive impairment. Hand therapy with this type of patient may warrant reinforcement with support or supervision. A score of less than 20 indicates difficulty comprehending. 28 If memory items are involve~, the patient is likely to be unable to remember hIS or her exercises or even to look at his or her written instructions. This patient probably requires close supervision for all aspects of therapy and could be ~ v~ry poor candidate for elective ~urg~ry necessItah~g postoperative therapy. If a patIent IS elderly and dI~­ oriented and relies on an elderly spouse for help, It may be useful to administer the MM~ to the spo.use (see first section of MMS in AppendIX A for onentation items). The MMS screens one's ability to follow visual, auditory, and motor commands. These valuable findings can be translated into appropriately selected patient instructions designed to tap the patient's areas of demonstrated strengths. For example, a patient who responds better to a visual command may do well with written home instructions, whereas a patient who responds better to an auditory command may require an emphasis on verbal instruction and reinforcement. Difficulty with a motor command may suggest deficits that could affect significantly the ability to doff and don splints or perform isolated exercises accurately. If a patient's score is 25 or above and he or she can recall a complex item such as a new exercise after 5 minutes have elapsed, this is a good indicator of ability to follow through with home instructions. 28 It is my impression that the MMS is an especially helpful clinical tool for identifying patients who are disoriented and patients with profound memory loss. In addition, it has been valuable in guiding the qualitative emphasis of a program (Le., justifying an emphasis on instructions that are written versus verbal versus demonstrated).

TREATMENT GUIDELINES The folowing guidelines have been synthesized from the gerontology literature: 1. Allow extra time to treat elderly patients to accommodate the possibility of slower cognitive pro. cessing and slower physical performance. 2. Eliminate and/or reduce interferences and ambIent stimuli. 3. If the MMS score reflects certain strengths, use

4. 5. 6. 7.

them. Written instructions, phonemic information, and/or physical practice with simultaneous verbalizing may enhance learning. 29 Keep dexterity demands minimal if possible. Simplify straps on splints; permanently secure one errd of each strap; color-code strap ends. Simplify overall numbers of devices or splints. Acknowledge the patient's physical presence. Therapeutic touch of a disoriented patient may help him or her focus on the task. Interestingly, it is hypothesized that tactile receptivity may be retained when other senses have deteriorated. 30

TALKING TO THE ELDERLY Finally, here are some suggestions to improve communicaton effectiveness with elderly people31 : 1. Do not rush them. If you do, they may slow down. 2. Remember that many elderly individuals can still learn, grow, and develop. 3. Do not shout. This just distorts speech perception and may also embarrass the patient. Lower your voice. Face the patient directly. 4. Use visual aids. 5. Focus on activities of daily living (ADL) if traditional learning and memory problems exist. 6. Express interest. 7. Remember that many elderly persons perceive themselves as much younger than their biological ages. 8. Acknowledge the value of the individual. 9. Be patient, or give the patient to another caregiver.

CONCLUSION A hand therapist who may be well-versed in the treatment guidelines for the tissues involved may be stymied by the unique obstacles associated with some of our older hand patients. We have probably all felt the frustration of our efforts, being minimized by seemingly vague or strange deviations in followthrough or questionable recall or comprehension. Sensitizing oneself to geriatric issues and using the MMS may enable the therapist treating a geriatric hand patient to: (1) improve his or her objective geriatric assessment effectiveness; (2) minimize the demands placed on a patient's cognitive or perceptual limitations; (3) identify, appreciate, and utilize appropriate patient cognitive or perceptual strengths; and thus (4) reinforce the dignity and value of the geriatric hand patient. Maximizing therapist effectiveness will facilitate appropriate and realistic goal setting, eliminate unproductive or unnecessary treatments, yield more successful clinical outcomes and more enriching interaction between patient and therapist, and result in an improved sense of competence for clinician and patient alike. Acknowledgment The author thanks Malcolm B. Dick, PhD, for his generosity with time and thoughts.

REFERENCES 1. Brock CD, Simpson WM: Dementia, depression, or grief? The differential diagnosis. Geriatrics 45(10):37-43, 1990. 2. Manton KG, Blazer DG, Woodbury MA: Suicide in middle age and later life: Sex and race specific life table and cohort analyses. 1 Gerontol 42:219-227, 1987. 3. Sharps MJ, Gollin ES: Speed and accuracy of mental image rotation in young and elderly adults. 1 Gerontol 42:342-344, 1987. 4. Rook KS: Encouraging preventive behavior for distant and proximal health threats: Effects of vivid versus abstract information. 1 Gerontol 41:526-534, 1986. 5. Puglisi IT: Age-related slowing in memory search for threedimensional objects. J Gerontol 41:72-78, 1986. 6. Rabinowitz IC: Priming in episodic memory. 1 Gerontol 41:204213, 1986. 7. Hess TM, Slaughter 51: Aging effects on prototype abstraction and concept identification. 1 Gerontol 41:214-221, 1986. 8. Rice EG, Meyer BIF: Prose recall: Effects of aging, verbal ability, and reading behavior. J Gerontol 41:469-480, 1986. 9. Hertzog C, Raskind CL, Cannon CJ: Age-related slowing in semantic information processing speed: An individual differences analysis. J Gerontol 41:500-502, 1986. 10. Ager CL: Cognitive developmental changes. In Davis LJ, Kirkland M (eds): The Role of Occupational Therapy with the Elderly. Rockville, Maryland, AOTA, 1988, pp. 69-78. 11. Deimling GT, Bass OM: Symptoms of mental impairment among elderly adults and their effects on family caregivers. 1Gerontol 41:778-784, 1986. 12. Mulrow CD, Aguilar C, Endicott IE, et al: Association between hearing impairment and the quality of life of elderly individuals. 1 Am Geriatr Soc 38:45-50, 1990. 13. Levy LL: Sensory change and compensation. In Davis LI, Kirkland M (eds): The Role of Occupational Therapy with the Elderly. Rockville, Maryland, AOTA, 1988, pp. 49-66. 14. Cohen BJ, Danon 0, Roth GS: Wound repair in mice as influenced by age and antimacrophase serum. J Gerontol 42:295301, 1987. 15. Falduto LL, Baron A: Age-related effects of practice and task complexity on card sorting. 1 Gerontol 41:659-661, 1986. 16. Erber IT: Age-related effects of spatial contiguity and interference on coding performance. J Gerontol 41:641-644, 1986. 17. Hartley AA, Anderson IW: Instruction, induction, generation, and evaluation of strategies for solving search problems. J Gerontol 41:650-658, 1986. 18. Gatz M, Pederson NL, Harris J: Measurement characteristics of the mental health scale from the OARS. J Gerontol 42:332335, 1987. 19. Rikli R, Busch S: Motor performance of women as a function of age and physical activity level. J GerontoI41:645-649, 1986. 20. Menks F: Anatomical and physiological changes in late adulthood. In Davis LJ, Kirkland M (eds): The Role of Occupational Therapy with the Elderly. Rockville, Maryland, AOTA, 1988, pp.41-48. 21. Luszcz MA, Fitzgerald KM: Understanding cohort differences in cross-generational, self, and peer perceptions. 1 Gerontol 41:234-240, 1986. 22. Yeo G, Ingram L, Skurnick J, et al: Effects of a geriatriC clinic on functional health and well-being of elders. J Gerontol 42:252258, 1987. 23. Folstein MF, Folstein SE, McHugh PR: "Mini-Mental State": A practical method for grading the cognitive state of patients for the clinician. J Psychiatr Res 12:189-198, 1975. 24. Miller OK, Morley JE, Rubenstein LZ, et al: Formal geriatric assessment instruments and the care of older general medical outpatients. J Am Geriatr Soc 38:645-651, 1990. 25. Cooper JK, Mungas 0, Weiler PG: Relation of cognitive status and abnormal behaviors in Alzheimer's disease. JAm Geriatr Soc 38:867-870, 1990. 26. Heeren TJ, Lagaay AM, v Beek WCA, et al: Reference values for the Mini-Mental State Examination (MMSE) in octo- and nonagenarians. J Am Geriatr Soc 38:1093-1096, 1990. 27. Kaye K, Grigsby J, Robbins LI, et a1: Prediction of independent functioning and behavior problems in geriatric patients. J Am Geriatr Soc 38:1304-1310, 1990.

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28. Dick MB: Personal communication. Alzheimer's Disease Treatment Center, University of California-Irvine, 1991. 29. Rissenberg M, Glanzer M: Picture superiority in free recall: The effects of normal aging and primary degenerative dementia. J Gerontol 41:64-71, 1986. 30. Eaton M, Mitchell-Bonair IL, Friedmann E: The effect of touch on nutritional intake of chronic organic brain syndrome patients. J Gerontol 41:611-616, 1986. 31. Anderson EG: How not to talk with elderly patients. Geriatrics 45(1):84-85, 1990. ApPENDIX A

Mini-Mental State Examination23* "Now I would like to ask you some questions to check your memory and concentration. Some of them may be easy and some of them may be hard." 1. What is the year? 2. What is the season of the year? 3. What is the date? 4. What is, the day of the week?

What were the three objects I asked you to remember? _ _ 13. Apple _ _ _ 14. Table _ _ _ 15. Penny _ _ _ 16. (Show wrist watch.) What is this called? _ _ _ 17. (Show pencil.) What is this called? _ _ 18. I would like you to repeat a phrase after me:

(The phrase is) 'NO IFS, ANDS, OR BUTS: Allow only one trial. _ _ 19. Read the words on this page, then do what it says. (The paper reads) 'CLOSE YOUR EYES' (Fig. 1). Code correct if subject closes eyes. 20. I'm going to give you a piece of paper. When I do, take the paper in your right hand, fold the paper in half with both hands, and put the paper down on your lap. (Read full statement, THEN hand over paper. Do not repeat instructions or coach.) Right hand Folds

5. What is the month?

In lap

6. Can you tell me where we are right now? (For

instance, what state are we in?)

7. What county are we in?

8. What city/town are we in?

_ _ _ 21. Write any complete sentence on that piece of

paper for me.

_ _ _ 22. Here is a drawing. Please copy the drawing on the same paper (Fig. 2). (Score correct if the

two five-sided figures intersect to form a foursided figure and if all angles in the five-sided figure are preserved.)

9. What floor of the building are we on? _ _ _ 10. What is this address? 11 . I am going to name three objects. After I have said them, I want you to repeat them. Remem-

ber what they are because I am going to ask you to name them again in a few minutes. Apple

Table Penny Please repeat the names for me . (Score first try . Repeat objects for three trials only.) 12. Now I am going to give you a word and ask you to spell it forwards and backwards. The word is WORLD. First, can you spell it forwards? Now spell it backwards. (Repeat if necessary, and help subject spell word forwards, if necessary.) (Score number of letters given in correct order.) 'Reprinted from J Psychiatr Res, Vol 12, Folstein MF, Folstein SE, McHugh PR, "Mini-Mental State" : A practical method for grading the cognitive state of patients for the clinician, pp. 196-198, © 1975, with kind permission from Pergamon Press Ltd, Headington Hill Hall, Oxford OX3 OBW, UK.

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D

TOTAL SCORE IS THE SUM OF THE SCORES FOR ALL 22 QUESTIONS, EXCLUDING ANY ITEMS NOT ASSESSED.

CLOSE YOUR EYES FIGURE 1. The words shown to the patient in the Mini-Mental State Examination .23 The patient is asked to read the words, then do what it says.

FIGURE 2. The drawing used in the Mini-Mental State Examination n The patient is asked to copy the drawing on the same paper.