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COMPUTERS IN HUMAN BEHAVIOR Editor Robert D. Tennyson University of Minnesota List of Contents and Author Index Volume 20, 2004 COMPUTERS IN HUMAN ...

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COMPUTERS IN HUMAN BEHAVIOR Editor Robert D. Tennyson University of Minnesota

List of Contents and Author Index Volume 20, 2004

COMPUTERS IN HUMAN BEHAVIOR Editor: Robert D. Tennyson, PhD, Dept. of Educational Psychology, University of Minnesota Editorial Assistant: Mariana Rasch Editorial Board Klaus Breuer Johannes Gutenberg Universita¨t—Mainz, Germany

Moon S. Lee Washington State University Pullman, USA

Sarah Ransdell Florida Atlantic University— Davie, Florida

Sanne Dijkstra University of Twente—Enschede, The Netherlands

Gary R. Morrison Wayne State University— Detroit, Michigan

J. Michael Spector Florida State University— Tallahasse, USA

Peter Goodyear Lancaster University— Lancaster, United Kingdom

Harold F. O’Neil, Jr. University of Southern California— Los Angeles, California

Consulting Board Rabiul Ahasan Concordia University— Quebec, Canada Carl Martin Allwood University of Lund— Lund, Sweden Yair Amichai-Hamburger Bar-Ilan University— Ramat-Gan, Israel Robert L. Bangert-Drowns State University of New York— Albany, New York Anne E. Barron University of South Florida— Tampa, Florida William Bart University of Minnesota— Minneapolis, Minnessota John Beckers Maastricht University— The Netherlands Gary G. Bitter Arizona State University— Tempe, Arizona Peter L. Brusilovsky University of Pittsburgh— Pittsburgh, Pennsylvania Kent F. Burnett University of Miami— Coral Gables, Florida

Paul A. Kirschner Open University of the Netherlands— Hoensbroek, The Netherlands

Simon Retalis University of Cyprus— Nicosia, Cyprus

Esther E. Klein Hofstra University— Hempstead, New York

William T. Kiley PICS, Inc., Reston, Virginia

Henry H. Emurian The University of Maryland— Baltimore, Maryland

Detlev Leutner Lehrstuhl fu¨r Instruktionspsychologie— Erfurt, Germany

Michael Rodriquez University of Minnesota— Minneapolis, USA

Albert D. Farrell Virginia Commonwealth University—Richmond, Virginia

Min Liu University of Texas— Austin, Texas

Larry Rosen California State University— Dominquez Hills, California

Pat-Anthony Federico Performics Institute San Diego—California

Craig Locatis National Library of Medicine— Bethesda, Maryland

Gavriel Salomon University of Haifa— Haifa, Israel

Rob Foshay Plato Learning Inc.— Naperville, Illinois

Richard C. Overbaugh Old Dominion University— Norfolk, Virginia

Franz Schott Technische Universita¨t Dresden—Dresden, Germany

Mark G. Gillingham The Great Books Foundation— Chicago, Illinois

Fred Paas Open University of the Netherlands— Heerlen, The Netherlands

Stefan E. Schulenberg The University of Mississippi— Oxford, Mississippi

R. Scott Grabinger University of Colorado at Denver—Denver, Colorado

Ok-Choon Park Office of Educational Research and Improvement— Washington, District of Columbia

Jennifer D. Shapka University of British Columbia— Vancouver, Canada

Mike Dobson Technical University of British Columbia— Canada Paul L. Dudgeon The University of Melbourne– Melbourne, Australia

Begon˜a Gros University of Barcelona— Barcelona, Spain Terry B. Gutkin San Francisco State University— San Francisco, USA

Seong Ik Park Seoul National University— Seoul, Korea Brandt W. Pryor Lamar University— Beaumont, Texas

Fethi Calisir Instanbul Technical University— Istanbul, Turkey

Dirk Hillebrandt Technische Universita¨t Dresden– Dresden, Germany

Dean L. Christensen CYBER Learning Corp.— St. Paul, Minnesota

Simon Hooper University of Minnesota— Minneapolis, Minnesota

David Rapp University of Minnesota– Minneapolis, Minnesota

Philip C. Cooley Research Triangle Institute— North Carolina

Ludwig Issing Free University of Berlin— Berlin, Germany

W. Michael Reed New York University— New York

Deborah L. Sterling Arizona State University— Tempe, Arizona Jeroen van Merrie¨nboer Open University of the Netherlands— Heerlen, The Netherlands Hans J. Vos University of Twente— Enschede, The Netherlands ˚ sa Wengelin A Lund University, Sweden Shu Ching Yang National Sun Yat-sen University— Taiwan, R.O.C. 804

Editorial Office: Robert D. Tennyson, Dept. of Educational Psychology, 211A Burton Hall, 178 Pillsbury Dr., S.E., University of Minnesota, Minneapolis, MN 55455, U.S.A. E-mail Address: [email protected] Frequency: Published bimonthly in January, March, May, July, September and November. Publication information: Computers in Human Behavior (ISSN 0747-5632) for 2004, volume 20 is scheduled for publication. Subscription prices are available upon request from the Publisher or from the Regional Sales Office nearest you or from this journal’s website (http://www.elsevier.com/ locate/comphumbeh). Further information is available on this journal and other Elsevier products through Elsevier’s website: (http://www.elsevier.com). Subscriptions are accepted on a prepaid basis only and are entered on a calendar year basis. Issues are sent by standard mail (surface within Europe, air delivery outside Europe). Priority rates are available upon request. Claims for missing issues should be made within six months of the date of dispatch. Orders, claims, and journal enquiries: please contact the Customer Service Department at the Regional Sales Office nearest you: Orlando: Elsevier, Customer Service Department, 6277 Sea Harbor Drive, Orlando, FL 32887-4800, USA; phone: (+1) (877) 8397126 [toll free number for US customers], or (+1) (407) 3454020 [customers outside US]; fax: (+1) (407) 3631354; e-mail: [email protected] Amsterdam: Elsevier, Customer Service Department, PO Box 211, 1000 AE Amsterdam, The Netherlands; phone: (+31) (20) 4853757; fax: (+31) (20) 4853432; e-mail: [email protected] Tokyo: Elsevier, Customer Service Department, 4F Higashi-Azabu, 1-Chome Bldg, 1-9-15 Higashi-Azabu, Minato-ku, Tokyo 106-0044, Japan; phone: (+81) (3) 5561 5037; fax: (+81) (3) 5561 5047; e-mail: [email protected] Singapore: Elsevier, Customer Service Department, 3 Killiney Road, #08-01 Winsland House I, Singapore 239519; phone: (+65) 6349 0222; fax: (+65) 6733 1510; e-mail: [email protected] Ó 2004 Elsevier Ltd. All rights reserved. USA mailing notice: Computers in Human Behavior (ISSN 0747-5632) is published bimonthly in January, March, May, July, September and November by Elsevier Ltd., (P.O. Box 211, 1000 AE Amsterdam, The Netherlands). Annual subscription price in the USA US$1100 (valid in North, Central and South America), including air speed delivery. Periodical postage rate paid at Jamaica, NY 11431. USA POSTMASTER: Send address changes to Computers in Human Behavior, Publication Expediting Inc., 200 Meacham Ave, Elmont, NY 11003. AIRFREIGHT AND MAILING in the USA by Publication Expediting Inc., 200 Meacham Ave, Elmont, NY 11003.

Computers in Human Behavior Website: http://www.elsevier.com/locate/comphumbeh/

Volume 20, Number 1

January 2004 CONTENTS

F.G. Barbette, E.M. Weiss

1

Computer self-efficacy and anxiety scales for an Internet sample: testing measurement equivalence of existing measures and development of new scales

J.-H. Huang, C. Yang, B.-H. Jin, H. Chiu

17

Measuring satisfaction with business-toemployee systems

L.J. Stricker, G.Z. Wilder, D.A. Rock

37

Attitudes about the computer-based Test of English as a Foreign Language

C.G. DeYoung, I. Spence

55

Profiling information technology users: en route to dynamic personalization

M.A. Schottenbauer, B.F. Rodriguez, C.R. Glass, D.B. Arnkoff

67

Computers, anxiety, and gender: an analysis of reactions to the Y2K computer problem

P.L. Yee, J. Hsieh-Yee, G.R. Pierce, R. Grome, L. Schantz

85

Self-evaluative intrusive thoughts impede successful searching on the Internet

Y. Amichai-Hamburger, A. Fine, A. Goldstein

103

The impact of Internet interactivity and need for closure on consumer preference

Volume 20, Number 2

March 2004 CONTENTS

SPECIAL ISSUE THE COMPASS OF HUMAN–COMPUTER INTERACTION Preface H.H. Emurian

119

Information systems: an interdisciplinary perspective III

P. Zhang, N. Li

125

An assessment of human–computer interaction research in management information systems: topics and methods

A.A. Ozak, G. Salvendy

149

Twenty guidelines for the design of Web-based interfaces with consistent language

A. Komlodi

163

Task management support in information seeking: a case for search histories

W.G. Lutters

185

Identifying expertise markers in routine work artifacts: exploring micronote taking behavior

J. Preece, B. Nonnecke, D. Andrews

201

The top five reasons for lurking: improving community experiences for everyone

H.M. Cuevas, S.M. Fiore, C.A. Bowers, E. Salas

225

Fostering constructive cognitive and metacognitive activity in computer-based complex task training environments

R. Colonia-Willner

243

Self-service systems: new methodology reveals customer real-time actions during merger

J. Lazar, A. Dudley-Sponaugle, K.-D. Greenidge

269

Improving web accessibility: a study of webmaster perceptions

J.D. Campbell

289

Interaction in collaborative computer supported diagram development

J.V. Brady, R.D. Hienz, S.R. Hursh, L.C. Ragusa, C.O. Rouse, E.D. Gasior

311

Distributed interactive communication in simulated space-dwelling groups

341

Revisiting information systems as an interdisciplinary science

Commentary D.A. Boehm-Davis

Volume 20, Number 3

May 2004 CONTENTS

P.C. Cooley, L. Ganapathi, S. Li

345

Implementing multilingual touch-screen audio-CASI applications IV

M. Liu

357

Examining the performance and attitudes of sixth graders during their use of a problembased hypermedia learning environment

L. Zhou, J.K. Burgoon, D. Zhang, J.F. Nunamaker

381

Language dominance in interpersonal deception in computer-mediated communication

Y.X. Skadberg, J.R. Kimmel 403

Visitors’ flow experience while browsing a Website: its measurement, contributing factors and consequences

H.H. Emurian

A programmed instruction tutoring system for JavaÔ: consideration of learning performance and software self-efficacy

423

Volume 20, Number 4

July 2004 CONTENTS

W.G. Sharp, D.S. Hargrove

461

Emotional expression and modality: an analysis of affective arousal and linguistic output in a computer vs. paper paradigm

S.E. Schulenberg, B.A. Yutrzenka

477

Ethical issues in the use of computerized assessment

D.-Y.M. Lin.

491

Evaluating older adults’ retention in hypertext perusal: impacts of presentation media as a function of text topology

F. Calisir, F. Calisir

505

The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-use satisfaction with enterprise resource planning (ERP) systems

M. Workman

517

Performance and perceived effectiveness in computer-based and computer-aided education: do cognitive styles make a difference?

P.D. Elgin, M.M. Clapham

535

Attributes associated with the submission of electronic versus paper re´sume´s

G. van den Boom, F. Paas, J.J.G. van Merrie¨nboer, T. van Gog

551

Reflection prompts and tutor feedback in a web-based learning environment: effects on students’ self-regulated learning competence V

J.G. Cremades, A. Barreto, D. Sanchez, M. Adjouadi

569

Human-computer interfaces with regional lower and upper alpha frequencies as on-line indexes of mental activity

Volume 20, Number 5

September 2004 CONTENTS

J. Todman, E. Drysdale

581

Effects of qualitative differences in initial and subsequent computer experience on computer anxiety

R.P. Lanthier, R.C. Windham

591

Internet use and college adjustment: the moderating role of gender

K. Kreijns, P.A. Kirschner, W. Jochems, H. van Buuren

607

Measuring perceived quality of social space in distributed learning groups

C.E. Lewis, L.F. Thompson, 633 K.L. Wuensch, W.F. Grossnickle, J.G. Cope

The impact of recipient list size and priority signs on electronic helping behavior

J.F. Carlson, V.S. Harvey

645

Using computer-related technology for assessment activities: ethical and professional practice issues for school psychologists

T.M. Shaft, M.P. Sharfman, 661 W.W. Wu

Reliability assessment of the attitude towards computers instrument (ATCI)

M. Prezza, M.G. Pacilli, S. Dinelli

Loneliness and new technologies in a group of Roman adolescents

691

Volume 20, Number 6

November 2004 CONTENTS

T. Amiel, S.L. Sargent

711

Individual differences in Internet usage motives

C. Piotrowski, S.J. Vodanovich

727

Is Web-based instruction popular in psychology? A national survey VI

S.C. Yang, S.F. Liu

733

Case study of online workshop for the professional development of teachers

M. Vuorela, L. Nummenmaa 763

How undergraduate students meet a new learning environment?

E.-J. Lee

779

Effects of gendered character representation on person perception and informational social influence in computer-mediated communication

M. Kuttschreuter, J.M. Gutteling

801

Time will tell: changes in risk perception and the processing of risk information about the Y2K-risk

K.J. Garland, J.M. Noyes

823

Computer experience: a poor predictor of computer attitudes

I

Volume Contents and Author Index

VII

Volume 20, 2004 Author Index Adjouadi, M., 569 Amichai-Hamburger, Y., 103 Amiel, T., 711 Andrews, D., 201 Arnkoff, D.B., 67 Barbette, F.G., 1 Barreto, A., 569 Boehm-Davis, D.A., 341 Bowers, C.A., 225 Brady, J.V., 311 Burgoon, J.K., 381 Calisir, F., 505 Campbell, J.D., 289 Carlson, J.F., 645 Chiu, H., 17 Clapham, M.M., 535 Colonia-Willner, R., 243 Cooley, P.C., 345 Cope, J.G., 633 Cremades, J.G., 569 Cuevas, H.M., 225 DeYoung, C.G., 55 Dinelli, S., 691 Drysdale, E., 581 Dudley-Sponaugle, A., 269 Elgin, P.D., 535 Emurian, H.H., 119, 423 Fine, A., 103 Fiore, S.M., 225 Ganapathi, L., 345 Garland, K.J., 823 Gasior, E.D., 311 Glass, C.R., 67 Goldstein, A., 103 Greenidge, K.-D., 269 Grome, R., 85 Grossnickle, W.F., 633 Gutteling, J.M., 801 Hargrove, D.S., 461 Harvey, V.S., 645

Hienz, R.D., 311 Hsieh-Yee, J., 85 Huang, J.-H., 17 Hursh, S.R., 311 Jin, B.-H., 17 Jochems, W., 607 Kimmel, J.R., 403 Kirschner, P.A., 607 Komlodi, A., 163 Kreijns, K., 607 Kuttschreuter, M., 801 Lanthier, R.P., 591 Lazar, J., 269 Lee, E.-J., 779 Lewis, C.E., 633 Li, N., 125 Li, S., 345 Lin., D.-Y.M., 491 Liu, M., 357 Liu, S.F., 733 Lutters, W.G., 185 Nonnecke, B., 201 Noyes, J.M., 823 Nummenmaa, L., 763 Nunamaker, J.F., 381 Ozak, A.A., 149 Paas, F., 551 Pacilli, M.G., 691 Pierce, G.R., 85 Piotrowski, C., 727 Preece, J., 201 Prezza, M., 691 Ragusa, L.C., 311 Rock, D.A., 37 Rodriguez, B.F., 67 Rouse, C.O., 311 Salvendy, G., 149 Sanchez, D., 569 Sargent, S. L., 711

VIII

Vodanovich, S.J., 727 Vuorela, M., 763

Schantz, L., 85 Schottenbauer, M.A., 67 Schulenberg, S.E., 477 Shaft, T.M., 661 Sharfman, M.P., 661 Sharp, W.G., 461 Skadberg, Y.X., 403 Salas, E., 225 Spence, I., 55 Stricker, L.J., 37

Weiss, E.M., 1 Wilder, G.Z., 37 Windham, R.C., 591 Workman, M., 517 Wu, W.W., 661 Wuensch, K.L., 633 Yang, C., 17 Yang, S.C., 733 Yee, P.L., 85 Yutrzenka, B.A., 477

Thompson, L.F., 633 Todman, J., 581 van van van van

Buuren, H., 607 den Boom, G., 551 Gog, T., 551 Merrie¨nboer, J.J.G., 551

Zhang, D., 381 Zhang, P., 125 Zhou, L., 381

IX